Overall, we enjoyed our stay at Biltmore Village. The property was spacious, clean, and conveniently located, and the management team was excellent. They were consistently prompt, professional, and responsive whenever we had questions. We also found the bed to be very comfortable, which we certainly appreciated.That said, compared with other premium vacation rentals we've stayed in, there were a few areas where this property fell short of a five-star experience.The furnishings and overall décor felt somewhat dated, and the living room and dining room furniture were particularly uncomfortable. The master bathroom shower also appeared to have some mold or dark staining that could use attention. Additionally, the stove took an unusually long time to heat up.A few small hospitality touches would also make a difference. Basic cooking essentials such as salt and pepper would have been appreciated. Other premium rentals we've visited have included simple welcome items such as popcorn, hot chocolate, or a few snacks. While certainly not expected, these inexpensive gestures can make guests feel especially welcome and elevate the overall experience.I share these observations not to be overly critical or picky, but as constructive feedback on what would have made this a five-star stay.The property has a lot going for it, particularly its cleanliness, spaciousness, comfortable bed, and outstanding customer service.