The 1st issue was being able to enter the home: our code didn't open the door. The owner responded within 5 minutes and gave another code to enter that worked. The cleanliness was ok but cobwebs were quite prevalent on the main floor. The refrigerator icemaker didn't work, and the refrigerator side froze the food. The grill was disgustingly filthy and had to be cleaned prior to use. The oven was also filthy and hadn't been cleaned in quite a while. There was no body wash in either bathroom, burnt out light bulbs in a few bedrooms, one inoperable flashlight. The owner was notified and he did send the cleaning person to the home to provide new bulbs and batteries. She was unable to enter the home because the dog was inside, so the issue with body wash wasn't remedied. The home itself has a great layout and is in a beautiful area. The owner did provide a small refund due to the refrigerator and body soap issues.What was nice was that the home is pet friendly, the beds were comfortable, and the host did his best to address some of the issues, and in a quick manner. The host needs a new cleaning person that is reliable and trustworthy in our opinion.