Condomínio

Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub

Galeria de fotos de Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub

Um edifício moderno com um caminho de tijolos que leva à entrada.
Uma sala de estar aconchegante com lareira, assentos confortáveis, televisão e janelas amplas.
Um campo de golfe com céu limpo, grama verde e árvores.
Uma sala de estar com sofá, poltrona e mesa de jantar com cadeiras. Há uma cozinha com armários e pia.
Uma banheira de hidromassagem cercada por um pátio de tijolos, deck de madeira e uma cerca com árvores ao fundo.

Avaliações

9,0 de 10
Maravilhosa

Destaques

  • Aproveite a piscina aquecida
    Esse tipo de comodidade para dar um mergulho relaxante é uma raridade na área.
  • Descubra os pontos de referência nos arredores
    Perto de Campo de golfe Sierra Star
2 quartos2 banheirosAcomoda 6 pessoas

Comodidades populares

  • Banheira de hidromassagem no local
  • Pátio
  • Piscina aquecida
  • Churrasqueira
  • Geladeira
  • Internet

Explore a região

Confira no mapa
Mammoth Lakes, CA
  • Place, Campo de golfe Sierra Star
    ‪1 min de caminhada‬
  • Place, Elevador para esqui de Eagle Express
    ‪13 min de caminhada‬
  • Place, Village Gondola Station
    ‪2 min de carro‬
  • Airport, Mammoth Lakes, Califórnia (MMH-Mammoth Yosemite)
    ‪15 min de carro‬

Onde você vai dormir

2 quartos (acomoda 6 pessoas)

Quarto 1

1 cama Queen

Quarto 2

1 sofá-cama casal

Quarto 3

2 camas de solteiro

2 banheiros

Banheiro 1

Vaso sanitário · Apenas chuveiro

Banheiro 2

Banheira ou chuveiro · Vaso sanitário

Espaços

Deque ou pátio
Cozinha
Espaço para refeições

Sobre esta propriedade

Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub

Experience mountain luxury in this beautifully appointed 2-bedroom, 2-bathroom mountain modern condo, perfectly situated on the 16th fairway of Sierra Star Golf Course directly across from the clubhouse. Offering a spacious single-level floor plan with no stairs, this elegant retreat features stainless steel appliances, granite countertops, tile flooring, solid wood doors and trim, custom blinds, and a cozy gas fireplace that creates the perfect ambiance after a day on the mountain. The fully equipped kitchen opens to a comfortable living area with plenty of seating, a Queen sleeper sofa for additional guests and a private balcony to enjoy the fresh mountain air. The primary suite features a Queen bed and a luxurious en-suite bathroom with dual vanities and a walk-in shower, while the second bedroom offers two Twin beds and easy access to the second full bathroom just outside the door. Additional conveniences include complimentary Wi-Fi, an in-unit washer and dryer, and secure heated underground parking, perfect for those winter months (garage clearance 7'6") with elevator access directly to the condo. The location couldn't be better, just steps from the community hot tub, directly across from Sierra Star Golf Course, less than a block from the free Green Line shuttle, and only 0.3 miles from Eagle Lodge, providing quick access to Mammoth Mountain. Grocery stores, restaurants, shopping, movie theaters and other conveniences are all within a mile. Whether you're visiting for world-class skiing and snowboarding in the winter or hiking, mountain biking, golfing, fishing and endless outdoor adventures during the summer, this home is the perfect base for your Mammoth getaway. Your stay also includes complimentary access to Snowcreek Athletic Club & Spa, Mammoth's premier fitness and recreation facility, featuring an indoor heated pool, steam room, sauna, full fitness center, yoga, Pilates, and cycling studios, racquetball and basketball courts, plus during the summer months outdoor tennis, pickleball and a swimming pool. This is a non-smoking, pet-free property and includes two parking passes. If additional parking is needed, please contact our office for nearby parking options. Our calendar is updated in real time, so you can book with confidence. (Property Certification #: TOML-CPAN-13841) Unit Code = SOL11

Adicione as datas e descubra os preços

Propriedades semelhantes

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Beautiful Upgraded Condo w/Private Spa.Dogs Considered 15min Walk to the Village
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  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora
9.8 de 10, Extraordinária, (185 avaliações)
Beautiful Upgraded Condo w/Private Spa.Dogs Considered 15min Walk to the Village

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação, só animais de serviço
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 9678866
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

Informações a área

Mammoth Lakes

Com excelente localização em Mammoth Lakes, este condomínio fica no centro da cidade e às margens de um rio. As belezas naturais da região estão ao seu alcance em Mammoth Mountain e Twin Lakes, enquanto que em Edison Theater e Mammoth Ski Museum você pode saber mais sobre a cultura local. Aproveite a prática de esqui ou descubra atividades como patinação no gelo nas suas férias de inverno.
Mapa
Mammoth Lakes, CA

Nos arredores

  • Campo de golfe Sierra Star - 1 min de caminhada - 0.0 km
  • Elevador para esqui de Eagle Express - 13 min de caminhada - 1.1 km
  • Campo de Golfe de Snowcreek - 19 min de caminhada - 1.7 km
  • Village Gondola Station - 2 min de carro - 1.5 km
  • Mammoth Ski Museum - 3 min de carro - 2.9 km

Opções nos arredores

  • Aeroporto Mammoth Yosemite (MMH) - 15 min de carro

Restaurantes

  • ‪Mammoth Brewing Company - ‬14 min de caminhada
  • ‪Looney Bean - ‬3 min de carro
  • ‪Gojira Ramen & Sushi - ‬2 min de carro
  • ‪Paul Schat's Bakery - ‬3 min de carro
  • ‪Latin Market Taqueria - ‬3 min de carro

Perguntas frequentes

Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub é ideal para quem viaja com animais de estimação?

Não, a propriedade permite apenas animais de serviço.

Quanto custa o estacionamento em Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub?

Horário de check-out: 10h.

Onde fica Updated Home, W/D & Covered Parking, In the Eagle Lodge Area, On-Site Hot Tub?

No coração de Mammoth Lakes, este condo fica a 15 minutos a pé de Campo de golfe Sierra Star e Elevador para esqui de Eagle Express. Village Gondola Station e Campo de Golfe de Snowcreek também ficam a 2 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 16 de 23 avaliações
Nota 8 - Boa. 3 de 23 avaliações
Nota 6 - Ok. 3 de 23 avaliações
Nota 4 - Insatisfatória. 1 de 23 avaliações
Nota 2 - Terrível. 0 de 23 avaliações

9,4/10

Limpeza

8,6/10

Check-in

8,8/10

Comunicação

9,6/10

Localização

9,2/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great place to stay! Clean, comfy, well stocked kitchen set up to cook anything. Definitely would stay here again!
Hospedou-se por 4 diárias em nov. de 2025
Resposta de VrboOwner em 30 de nov. de 2025
Thank you so much for your kind comments and wonderful review. We’re thrilled to hear you enjoyed your stay at our property! Don’t forget to take advantage of our 15% returning guest discount for your next visit. We look forward to welcoming you back to Mammoth soon! Thank you again for choosing Mammoth Reservations.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Clean and comfortable. Met all our needs!
Hospedou-se por 2 diárias em set. de 2025
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza e localização

Nice unit close to slopes

Rooms were nice and good proximity to hill.
Hospedou-se por 2 diárias em nov. de 2022
Resposta de VrboOwner em 4 de dez. de 2022
Thank you so much for your review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Love it!

Our family had a nice stay and loved the unit.
Hospedou-se por 2 diárias em fev. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This is one of our favorite units! Always clean and well supplied (in case you dont have a spice or two) and up to date amenities. Will be coming back soon!
Hospedou-se por 3 diárias em out. de 2025
Resposta de VrboOwner em 24 de out. de 2025
Thank you so much for your kind comments and wonderful review. We’re thrilled to hear you enjoyed your stay at our property! Don’t forget to take advantage of our 15% returning guest discount for your next visit. We look forward to welcoming you back to Mammoth soon! Thank you again for choosing Mammoth Reservations.
De um site parceiro

10/10 - Excelente

Perfect retreat

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a lovely retreat for my family! Comfy decor in good condition, location, just perfect!
Resposta de VrboOwner em 5 de nov. de 2022
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Happy vacation

Asode from lauzy, unefficoent shower head, instead of installimg longhand shower handheld, and dirty white puff blancket, everything else in the condo was great.
Hospedou-se por 5 diárias em mai. de 2025
Resposta de VrboOwner em 15 de mai. de 2025
Thank you for your review and feedback, we will certainly address your concerns and follow up with maintenance. We hope you enjoyed the rest of your stay and will return soon. We look forward to welcoming you back. Thank you, Mammoth Reservations Team
De um site parceiro

10/10 - Excelente

Clean, warm, and cozy

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I’ve stayed at two different solstice condos. This one was excellent and stocked with everything you need. And great little fireplace that is easy to turn on with a switch.
Resposta de VrboOwner em 10 de mai. de 2023
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
Avaliação verificada

6/10 - Razoável

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The toilets have a lot of trouble and the dryer is loud.
Hospedou-se por 8 diárias em ago. de 2025
Resposta de VrboOwner em 21 de ago. de 2025
Dear Frank, Thank you for taking the time to share your review and feedback. We truly value your input and will address your concerns with our maintenance team. We hope you enjoyed the rest of your stay and will return soon. Don’t forget to take advantage of our 15% returning guest discount on your next visit. We look forward to welcoming you back to Mammoth soon! Thank you again for choosing Mammoth Reservations. Best regards, Mammoth Reservations Team.
Avaliação verificada

6/10 - Razoável

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in e comunicação

3/5, Okay

The spot itself was nice, well-kept, and clean. Also in a very good area and the building itself was quite nice! However, we had no warning that 2/3 zones of house heat were not working and that we’d have to space heat all the rooms. We also had
Hospedou-se por 4 diárias em mar. de 2025
Resposta de VrboOwner em 21 de mar. de 2025
Dear Jacob, Thank you for taking the time to share your review and feedback. We truly value your input and will address your concerns with our maintenance team. We hope you enjoyed the rest of your stay and will return soon. Don’t forget to take advantage of our returning guest discount on your next visit. We look forward to welcoming you back to Mammoth soon! Thank you again for choosing Mammoth Reservations. Best regards, Mammoth Reservations Team
De um site parceiro

10/10 - Excelente

solstice #11

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: overall very nice place, well stocked kitchen,the people at the key pick up could have been a little nicer not very friendly almost like I was bothering them, on pick up and drop off
Resposta de VrboOwner em 9 de mai. de 2023
Thank you for your review and feedback, we will certainly address your concerns and follow up with the staff members. We hope you enjoyed the rest of your stay and will return soon, and don’t forget to take advantage of our returning guest discount on your next visit. We look forward to welcoming you back. Thank you, Mammoth Reservations Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Love this property!

We thoroughly enjoyed our stay. The place was clean, warm, comfortable, and stocked with exactly what we needed. Instructions were clear, everything worked, and the proximity to the mountain was exceptional. I had literally only one issue, which is so minor: that the lock on the locker for skis and poles does not fit very well, and we had to struggle with it each time we put our skis in or took them out. If that is the only issue you have, you are doing really well. We will definitely be back.
Hospedou-se por 4 diárias em mar. de 2023
Resposta de VrboOwner em 26 de mar. de 2023
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. We will certainly address your concerns and follow up with maintenance. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
De um site parceiro

10/10 - Excelente

Solstice #11 Thumbs Up

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A definite thumbs up goes to the property known as Solstice #11. It was very clean, was well appointed with all amenities and was in a very convenient location with easy access to all Mammoth has to offer. It was also reasonably priced compared to some other rentals in the area and the management company made all aspects of the rental easy and informed.
Resposta de VrboOwner em 10 de out. de 2022
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
De um site parceiro

8/10 - Boa

Needs a Refresh

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great time and just love Mammoth. Fishing was great and condo was nice but just a bit outdated. Truly dislike Smart TV's as you can't get the local stations on them or maybe i'm just not "smart" enough! Overall was a very good time and place.
Resposta de VrboOwner em 30 de out. de 2024
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
De um site parceiro

10/10 - Excelente

love the location and accommodation.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: place was clean. the internet speed was blazing fast(an unexpected excellent feature). The kitchen was fully stock with all the items that we need for cook-in. We love this place and will definitely book it again for next ski season. Oh one BIG gripe though, since cleaning fee was already included IN the rental fee, WHY DO WE HAVE TO BRING ALL THE TRASH OUT????????
Resposta de VrboOwner em 17 de jun. de 2023
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. We ensure all of our guest to take care of the trash because that will help avoid smells, and wildlife trying to coming in into the units. Since not all the times the units get clean right away when you leave. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
De um site parceiro

10/10 - Excelente

Cozy & Comfortable Mammoth Condominium

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time in this condominium. It was spacious and furnished nicely. We came to ski for a month and appreciated the location - close to the Eagle base lodge and convenient to the town center. We loved the kitchen and the dining area and had many enjoyable meals. This year it's been cold and snowy, but the home is warm & cozy. We spent many a night in the comfortable living area; the gas fireplace was a hit with everyone! We very much enjoyed our stay and hope to return.
Resposta de VrboOwner em 9 de mai. de 2023
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
Avaliação verificada

6/10 - Razoável

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Needs an update and facelift!

We've stayed in many Solstice units and in particular this one years ago. As we love the units and area this unit needs re-freshing--big time! Its very dated and it really shows. Everything is clean but it was a bit more than other units and you dont get more so be price aware. Still had a great time!
Hospedou-se por 4 diárias em set. de 2023
Resposta de VrboOwner em 1 de out. de 2023
Thank you for your review and feedback, we will certainly address your concerns. Our units are privately owned so each are unique to the individual owner, we will certainly pass your comments to the owner to try to address the mentioned items. We hope you enjoyed the rest of your stay and will return soon, and don’t forget to take advantage of our returning guest discount on your next visit. We look forward to welcoming you back. Thank you, Mammoth Reservations Team
De um site parceiro

10/10 - Excelente

April Ski Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is convenient, nicely decorated and spacious. The kitchen has a lot of tools for cooking. The cabin is very clean and right next to the Spa and access to skiing is great with the Eagle Lodge being a few minutes away. The only issue was the door access which needs to be improved and we had difficulty with opening the door with the keys provided. An electronic lock would have been much better.
Resposta de VrboOwner em 6 de abr. de 2024
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Holiday Weekend in Mammoth

We enjoyed our weekend at Solstice. The good: the unit is in a quiet, beautiful location & was clean when we arrived & looked just as the photos described. It was full stocked with everything we needed for cooking (pots, pans, olive oil, spices, salad spinner; etc …). There was plenty of space for the three of us and our Border Collie pup. Recommended areas of improvement: only one of the two keys supplied works! It’d be nice if there was a working keypad or some sort of remote entry! The furniture could use some updating — couch and chairs were a bit uncomfortable. Other than that, we really enjoyed our stay and look forward to returning!
Hospedou-se por 2 diárias em set. de 2022
Resposta de VrboOwner em 6 de set. de 2022
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Our units are privately owned so each are unique to the individual owner, we will certainly pass your comments to the owner to try to address the mentioned items. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
De um site parceiro

8/10 - Boa

A beautiful place to stay.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We requested an early check In and arrived at noon and was told it was almost ready, it wasn’t and didn’t check in unto 2 pm.I do realize check in is normally 3-4;but since I requested an early check in I expected it to be ready early.Also didn’t provide enough towels for a four day stay. I like clean towels every day.Appear goods also not enough. With what we paid you should provide more of these things.The place was dusty and didn’t feel like it was properly cleaned.
Resposta de VrboOwner em 11 de ago. de 2022
First we would like to thank you for your feedback. We do not guarantee early check-in but we did receive The request and prioritized to get you in early at 2pm. Unfortunately just because you request it, it cannot be guaranteed in advance. As this is a condo rental vs a hotel, clean towels are not supplied daily, I'm sorry this was not clarified in advance, it is noted in the check-in documents of what to expect. During your stay we can always assist to address the concerns reported and we do also offer a complementary linen exchange at our office location. We hope you will have a more positive experience next time, and hope that you would still consider booking with us in the future. Thank you again for the comments, Mammoth Reservations Team
De um site parceiro

10/10 - Excelente

Great Condo

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was everything as advertised. Enjoyed sitting on patio and watching wildlife and golfers pass by. Would rent again for sure.
De um site parceiro

10/10 - Excelente

December 2022 Winter Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Unit was well furnished, comfortable, great location and very accommodating! Will definitely stay here again in the future.
De um site parceiro

4/10 - Insatisfatório

Not a King

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I unfortunately did not have a great experience with this unit. To start things off I specifically searched for rooms with a King bed and this unit description says King but it is actually a Queen bed. Upon arrival we found a dirty unit, the bed sheets were covered with hair, hair in the bathroom sink and in the shower. We called customer service and they do not answer the phone after 5pm so you must leave a message with the emergency line if you have an issue and wait for a call back. The maintenance guy called us back (nice guy) he said his only option was to bring us more sheets. He did and guess what, they were also covered in hair which he pointed out himself. We spent the first 4 hrs of our stay cleaning the place and washing all the sheets/pillow cases ourselves. We never got a call back from guest services to offer an apology instead we got an email saying they heard we had an issue and offered a $200 refund. I would hope they do better in the future and also change the room description to say Queen bed. We also were told the room was NOT pet friendly but after taking our shoes off we all found white dog hairs on our socks and on the couch. Lastly theres no AC and the rooms get up to 76 at night!

Sobre o anfitrião

Anfitrião: Mammoth Reservations

Imagem do perfil do anfitrião

Idiomas:

Inglês, Espanhol

Anfitrião Premium

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