Private 1BR Apt | Parking | Gym & Pool | White Plains

Thank you for your 8/10 rating! We’re happy that you enjoyed the convenient location and appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back again soon. The GLS Customer Care Team

Dear Collis, we're delighted to hear that you had a great and quiet stay! Thank you for sharing your positive experience. We look forward to welcoming you back whenever you need accommodation again. Please don't hesitate to reach out if there's anything we can assist you with in the future. The GLS Customer care team

Jordan, we appreciate your review! We're thrilled to hear that you enjoyed your stay and found the building, furnishings, and location to your liking. We understand the desire to stay longer and hope to welcome you back for an extended stay in the future. Your recommendation means a lot to us! The GLS Customer care team.

Dear Mike, we are sorry to hear about the issue with the heater and the lack of response from our team. Your comfort is our priority, and it's concerning to hear that we didn't address this promptly. We'll investigate the matter and ensure that our communication and response processes are improved to prevent such incidents in the future. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. If there's anything else we can assist you with, please let us know. The GLS Customer care team.

Dear Michael, thank you for your feedback. We apologize for the difficulties in communication before your arrival. We're delighted the accommodations met your expectations and appreciate your suggestion for a welcome binder, it’s a great idea to improve the guest experience. Your comments will be shared with the team to improve future stays. The GLS customer care team.

Dear Damaris, we sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the maintenance issues you encountered, particularly the delay in addressing them. We understand the frustration of not being able to enjoy the full experience of your stay. Your feedback is invaluable, and we will work diligently to ensure prompt resolution of such issues in the future. We hope to have the opportunity to regain your trust and provide a much-improved experience during your next visit. The GLS Customer care team.

Heather, we apologize for the inconveniences you encountered during your stay, including the cleanliness of the pull-out bed, broken items, and insufficient amenities. Your feedback is invaluable, and we will address these issues promptly to enhance the experience for our guests. We understand your concerns regarding the noise and lack of blackout shades and will take them into consideration for future improvements. We appreciate your understanding and hope to have the opportunity to exceed your expectations on your next visit. The GLS Customer care team.

Sandra, we sincerely apologize for the disappointing experience you encountered during your stay. The issues you described regarding cleanliness, maintenance delays, and overall service are unacceptable, and we regret that your stay was not as expected. We are actively addressing these concerns to prevent future occurrences. Your feedback is noted, and we will work on making the necessary improvements. Thank you for bringing these matters to our attention. The GLS Customer care team.