Casa inteira

Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games

Galeria de fotos de Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games

Área de estar
Cozinha privada
Cozinha privada
Cozinha privada
Terraço/pátio

Avaliações

7,6 de 10
Boa

Destaques

  • Diversão em família espera por você
    Esta propriedade conta com as melhores avaliações por parte de famílias.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
4 quartos2 banheirosAcomoda 9 pessoas

Comodidades populares

  • Pátio
  • Churrasqueira
  • Aceita animais de estimação
  • Geladeira
  • Lava-roupa
  • Internet

Quartos e camas

4 quartos (acomoda 9 pessoas)

Quarto 1

1 cama de solteiro e 1 cama Queen

Quarto 2

1 cama Queen

Quarto 3

1 cama de casal

Quarto 4

1 cama Queen

2 banheiros

Banheiro 1

Vaso sanitário · Apenas chuveiro

Banheiro 2

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Cozinha

Sobre esta propriedade

Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games

Welcome to Hemlock, your versatile family and pet friendly retreat in Tolovana Park, perfect for extended family gatherings or vacations with friends! This spacious home offers something for everyone, with plenty of room to spread out and enjoy quality time together.



Kids will love having their own space downstairs, complete with a bonus room featuring a gas fireplace, TV, game table, and plush sectional for hours of fun and relaxation. Meanwhile, adults can unwind in the upper-level living room, boasting a cozy fireplace, vaulted wood-plank-and-beam ceiling, and ample seating for gatherings and movie nights.



Preparing meals is a breeze in the fully-equipped kitchen with a convenient gas range, while outdoor grilling awaits on the deck with a barbecue, perfect for enjoying sunset dinners with stunning western horizon views.



With sleeping accommodations on both the main and upper levels, guests can choose their preferred spot to rest and rejuvenate. However, the coveted perch is undoubtedly the queen bedroom in the spacious, vaulted third-floor loft, offering a peaceful retreat high above the treetops.



Despite its close proximity to upscale groceries and the wide-open spaces of Tolovana Park beach, Hemlock surrounds you with lush greenery for a touch of shady privacy. Just two blocks away, you'll find beach access, and a scenic mile-long walk along the sand will lead you to the iconic Haystack Rock.



Use Hemlock as your home base for exploring the wonders of the North Oregon Coast, from hiking and beachcombing to exploring charming coastal towns. Whether you're seeking outdoor adventures or leisurely beach days, this versatile and roomy retreat is the ideal spot for your next family or friends' getaway.



Book your stay at Hemlock today and create unforgettable memories with your loved ones along the beautiful Oregon Coast!



PROPERTY DETAILS:



We truly want you to enjoy your time and make some wonderful memories with your group. That being said, this is not a party or gathering house for groups that can't control their noise levels. We have relationships with all of our neighbors who have our direct contact information. Quiet time is 10:00 pm to 8:00 am. Please stay indoors during this time, keep the windows and doors closed and keep the volume to an enjoyable but reasonable level. If it is loud enough to be heard outside in these conditions, it is too loud for you to remain our guest. This property includes a noise alert monitoring system in order to ensure that neighborhood noise levels are respected. Again, please realize we want every group to enjoy their time, laugh, have fun and make memories. These devices are only to ensure noise levels don't reach a threshold that bothers our neighbors. Also, please note there is no electronic video surveillance monitoring pools or spas, or on the interior of the house.



PET FRIENDLY: **There is a $100 pet fee per pet with a maximum of $300 (3 pets). Although we are pet-friendly please note your pet must not be left unattended at the house without you present, even if in a crate/kennel. Failure to adhere to the house rules as it pertains to pets may result in cancellation of the booking with no refund. **



Sleeping Arrangements:

Bedroom 1 (main level): Queen Bed + Twin Bed

Bedroom 2 (second floor): Full bed

Bedroom 3 (second floor): Queen bed

Bedroom 4 (third floor loft): Queen bed



Location:

★ Short talk to beach

★ 2 Miles to downtown Cannon Beach

★ 10 Miles to Seaside

★ 27 Miles to Astoria

★ 80 Miles to Portland

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 9904750
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.

Informações a área

Cannon Beach

Perto da praia em Cannon Beach, esta casa de temporada fica no bairro Tolovana Park. Para admirar as belezas naturais, visite Cannon Beach e Haystack Rock. Captain Kid Amusement Park e The Buzz on Broadway também valem a visita. Mergulhe em atividades aquáticas como natação ou aproveite a natureza ao redor com atividades como caminhadas.
Mapa
Cannon Beach, OR

Nos arredores

  • Tolovana Beach State Park - 13 min de caminhada - 1.2 km
  • Haystack Hill State Park - 1 min de carro - 2.7 km
  • Cannon Beach - 2 min de carro - 3.4 km
  • Coaster Theatre - 3 min de carro - 5.0 km
  • Crescent Beach - 8 min de carro - 8.3 km

Opções nos arredores

  • Estação Cannon Beach - 6 min de carro
  • Aeroporto Regional de Astoria (AST) - 33 min de carro

Restaurantes

  • ‪Pelican Brewing - ‬3 min de carro
  • ‪Divine Grounds - ‬8 min de carro
  • ‪Public Coast Brewing Company - ‬6 min de carro
  • ‪Ecola Seafood - ‬6 min de carro
  • ‪Insomnia Coffee Co. - ‬5 min de carro

Perguntas frequentes

Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa ficar em Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games?

A partir de 7 de jun. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games em 8 de jun. de 2026 começam a partir de R$ 1.028, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Quanto custa o estacionamento em Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games?

Horário de check-out: 10h.

Onde fica Fantastic Coastal Retreat in Wooded Setting, Pet Friendly, Short Walk to Beach, Huge Deck and Games?

Em Tolovana Park, esta casa de temporada fica a 1,1 km de Tolovana Beach State Park e a 2 km de Cannon Beach. Haystack Hill State Park e Haystack Rock também ficam a 3 km.

Avaliações

7,6

Boa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 15 de 29 avaliações
Nota 8 - Boa. 3 de 29 avaliações
Nota 6 - Ok. 3 de 29 avaliações
Nota 4 - Insatisfatória. 5 de 29 avaliações
Nota 2 - Terrível. 3 de 29 avaliações

6,8/10

Limpeza

2,0/10

Comodidades

2,0/10

Condições e instalações da propriedade

8,6/10

Check-in

8,0/10

Comunicação

9,0/10

Localização

7,2/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Lisa K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Thank you for such an amazing stay. It was a great location and the setup for our large group plus pets was ideal. Had a lovely crab boil and made many memories!
Hospedou-se por 2 diárias em mai. de 2026
Verificada

10/10 - Excelente

Brian H.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Great location with short walk to the beach. The loft area was very cozy. Great place for a family getaway
Hospedou-se por 5 diárias em ago. de 2025
Verificada

8/10 - Boa

Kathleen S.

Good for a large group.
Hospedou-se por 4 diárias em out. de 2025
Resposta de VrboOwner em 11 de jan. de 2026
Thank you for your feedback. We’re glad to hear the property worked well for your group. We’re always striving to improve our guest experience, and we’d truly appreciate your input. If there’s anything we could have done to make your stay a 5-star experience, please feel free to share. We value your insights and use them to better serve future guests.
Verificada

10/10 - Excelente

Jane M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Our stay was just delightful. Everything was provided and in order. Cannon Beach was a wonderful location to stay.
Hospedou-se por 2 diárias em nov. de 2025
Verificada

6/10 - Razoável

Amanda P.

Pontos positivos: Limpeza, check-in e localização
The house was perfect to located and walking
Hospedou-se por 3 diárias em ago. de 2025
De um site parceiro

10/10 - Excelente

Debbie H.

Amazing Autumn Stay

We were 2 couples that stayed at this lovely Hemlock House! 2 blocks from a great stretch of beach. Homey feel, well supplied kitchen & comfortable beds! We plan to stay again !! Thank you~
Verificada

10/10 - Excelente

Jennifer W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location! Lovely home! Enjoyed the deck and our elk friends!
Hospedou-se por 4 diárias em ago. de 2025
Verificada

10/10 - Excelente

Kathleen T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The host was amazing and quick to answer any questions I had. Their provided reading materials and various board games provided much needed entertainment when we weren't out and about. We were especially grateful for the surplus bedding and the quality of hot water. Lastly, access to a washer/dryer, dishwasher, and the supplied detergents made the stay everything we needed it to be.The checkout process couldn't have been more simple and straight forward.
Hospedou-se por 3 diárias em nov. de 2025
Verificada

10/10 - Excelente

evahann p.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

It was good

We loved the beach was not crowded. Our children would like to stay here next year.
Hospedou-se por 4 diárias em jul. de 2025
De um site parceiro

10/10 - Excelente

Rachel H.

Fun with friends

Our stay at the Hemlock House was wonderful! It very comfortably fit two families with kids, who spent much of the time when not at the beach playing foosball, doing puzzles (the house has many puzzles and books), and playing hide and seek. The gas fireplaces are very cozy, and the adults even spent a night watching a movie on Apple TV. The kitchen is small but well stocked with tools, including crackers for crab, nice pots and pans, and sharp knives. The beach is a 5 minute walk away with easy access. It is definitely a well loved older home with minor wear issues - which with children, I appreciate not having to worry about spilled milk or a scuff on the floor. I very much appreciated that the flooring was all hard (no carpet), and my tree and weed allergies were not an issue there. I would not hesitate to return in the future.
Verificada

10/10 - Excelente

Jose D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place for a big family

Like how cozy and clean the house is and the amount of space it has. Also how it’s a 4 minute walk from the beach, The dishwasher was broken but communicated to us before our arrival. We will most definitely be staying there in the future it had everything we needed.
Hospedou-se por 2 diárias em abr. de 2025
Verificada

4/10 - Insatisfatório

Thimas M.

Pontos positivos: Limpeza e localização
Pontos negativos: Check-in, comunicação e precisão do anúncio
There was a gas leak in the house. We couldn’t use the stove and oven as the gas company came and shut off the gas to the stove. None of the smoke detectors worked as the batteries were dead. I replaced the batteries.
Hospedou-se por 4 diárias em jul. de 2025
Resposta de VrboOwner em 29 de dez. de 2025
Thank you for sharing this with us. We want to let you know that once these issues were brought to our attention, our team did make every effort to address and resolve them during your stay. We understand how concerning this must have been and are truly sorry for the inconvenience and stress it caused. Your safety and comfort are very important to us, and we appreciate you bringing these matters to our attention so they could be handled. Thank you again for your patience and understanding.
Verificada

10/10 - Excelente

Amy H.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Cannon Beach

We really enjoyed our time here in this home. We were a block from the amazing beach. Great decks, a perfect beach house vibe and a fun stay. We wish we'd stayed longer!
Hospedou-se por 3 diárias em ago. de 2024
Verificada

10/10 - Excelente

Rebecca B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place!

We stayed here for our annual cousins gathering, and this house was great! It was clean, cozy, had plenty of room for everyone, and it was an a convenient location to access the beach. It had everything you needed in the kitchen. I loved that it had a washer and dryer! I would highly recommend this place!
Hospedou-se por 4 diárias em ago. de 2024
Verificada

10/10 - Excelente

Sandra H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Comfortable and Spacious

We enjoyed staying at this property. We loved that there were three floors, so the family had room to spread out.The light coming through the large windows on the main floor was wonderful. The property was easy to locate, and having two parking spots was much appreciated.
Hospedou-se por 4 diárias em jul. de 2024
Verificada

8/10 - Boa

John S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

great time

dishwasher wasn't working
Hospedou-se por 3 diárias em mar. de 2025
Verificada

10/10 - Excelente

Tori B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Cozy House WALKING distance to beach

Our stay was relatively good. No real issues with the property. The dishwasher wasn’t working, which was communicated on the day of check in. It was a little last minute, but still understandable. We loved that we were within walking distance of the beach, and only a short 5 minute drive to downtown Cannon Beach. This felt like staying at an older relative’s house. It’s cozy, but it’s got its own quirks.
Hospedou-se por 3 diárias em abr. de 2025
Verificada

2/10 - Terrível

Patrick N.

Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio
The house was not clean and that made it difficult to be at ease during our stay. It was very dusty. Several things were broken, the most obvious was a headboard hanging down from one of the beds. The furniture and building materials of the house were either very old, or made of some inexpensive material.
Hospedou-se por 3 diárias em jul. de 2025
Verificada

6/10 - Razoável

Jeremy T.

Pontos positivos: Check-in e localização
Pontos negativos: Comunicação
Place is a little bit run down, pictures are deceiving. On top of that, we had a severe issue involving a gas leak that required the gas to be shut off for half our stay - we couldn’t shower, cook or do laundry. We understand things happen but the property management handled it very poorly. I still haven’t received any type of credit or compensation back and VRBO is no help either. Save yourself the trouble and book elsewhere
Hospedou-se por 4 diárias em jul. de 2025
Verificada

4/10 - Insatisfatório

Bill M.

Pontos positivos: Comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio

Very disappointing

I agree with the comments from Sylvana S on July 2024, Kelley W. on Sept. 1, and Kevin O. on October 2024. Great beach price but you get what you pay for. This will not be on our family vacation spot in the future!
Hospedou-se por 3 diárias em set. de 2024
Resposta de VrboOwner em 16 de nov. de 2024
Hello Bill, Thank you for sharing your feedback with us. Please know that we strive to provide accurate representations of our property including its size, layout and features. So we are left wondering what we could have done to earn a 5 star review. VRBO does consider anything less than 5 stars as subpar and we would have loved to know what could have been done to enhance your stay! It was a pleasure hosting you and we would gladly have you back.
Verificada

8/10 - Boa

Scott G.

Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Less than Fantastic

Very disappointing! Property was very unkept-had to sweep out unit just to get pine needles out that got tracked in because no where to park except stone/dirt parking area - bushes and trees are consuming the building. Dead flies and cobwebs in window sills along w random screw laying on sills. Old food on built in cutting board. Don’t think windows have been washed in years! Just an overall mess! Only reason I even gave it 1 star is to be sure next families know to avoid this place! Ironic my husband got a msg asking how our stay was - and they couldn’t be bothered to even act like they cared. We had booked this for 3 nights but cut our stay short by a night to get to a clean hotel! Worst place we’ve ever stayed - and we have travelled all over the world!
Exterior
Exterior
Pine needels
Dust bunnies
Hospedou-se por 3 diárias em jun. de 2025
Resposta de VrboOwner em 23 de jul. de 2025
We are truly sorry to hear about your disappointing experience and want to sincerely apologize for the condition of the property during your stay. It’s clear we fell far short of expectations, and we completely understand your frustration — especially after planning for a relaxing getaway. The issues you described — from the exterior upkeep to the interior cleanliness — are unacceptable and absolutely not the standard we aim to provide. We’re especially sorry that your concerns left you feeling unheard and unsupported. That is not the level of service we strive for, and we’re taking your feedback seriously. Our team has already been alerted and is addressing the maintenance and cleanliness concerns you mentioned. This includes a full inspection and deep cleaning of the property to ensure it meets the level of care every guest deserves. We’d appreciate the chance to speak with you directly to offer appropriate compensation and take responsibility for the impact this had on your trip. While we can’t change the experience you had, we’d like to make it right. Thank you again for sharing your honest feedback — it helps us improve, and we’re truly sorry your stay wasn’t what it should have been.
Verificada

4/10 - Insatisfatório

Sylvana S.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza

Location is Great home not so much

There are structural issues with this property that need to be addressed. The posts that hold up the deck are not even attached to the holders. There is an open trench with pvc pipe (sewer line) right out the back door. Every closet is filled with junk so you cannot hang clothes. Front blinds are broken so you can see into windows. House is right across from the beach though. Definitely not worth the money.
Hospedou-se por 3 diárias em jul. de 2024
Resposta de VrboOwner em 27 de ago. de 2024
Thank you for taking the time to share your feedback regarding your stay. We sincerely apologize for the issues you encountered and want to assure you that we have addressed the structural concerns with the deck. The safety and comfort of our guests are our top priorities, and we have taken the necessary steps to resolve these matters promptly. We also appreciate your insights regarding the other aspects of the property. Your feedback is invaluable to us as we continually strive to improve. Thank you once again for your input. We hope to have the opportunity to provide you with a much improved experience in the future.
Verificada

4/10 - Insatisfatório

Laura E.

Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio
The Positives:Location: Excellent—easy walk to the beach and close to the city center. Off-street parking was a plus.Management: The rental company was very responsive before and during our stay.Amenities: New oven/range and outdoor grill. They allowed dogs, which was a major perk.The Unfortunate (Needs Improvement):Overall, the house felt like a poorly maintained rental. Our basic assessment was to "touch as little as possible."Maintenance & Quality: The house needs general maintenance, including fixing the almost unusable patio sliding door. The furniture was very worn (college-kids style).Kitchen Issues: New appliances were installed without a proper retrofit, making some drawers and cabinets inaccessible. Utensils were a hodgepodge.Cleanliness: There was a strong musty smell, and a deep cleaning is needed (including windows). The decor was a mix-match of "garage-sale" finds.Heating: Heating sources were outdated (circa 1970 wall heaters, baseboard, electric pot belly stove) and looked undusted/unreliable.Location Note: It was not clear the house sits right on hwy 101, resulting in a fair amount of road noise.Missing Essential: A vacuum cleaner is necessary due to debris tracked in from the rain and pine needles.Summary: We would not rent here again. The excellent location and great mgmt could not fully compensate for the house's lack of general maintenance, worn furnishings, and overall lower standard.we left early.
Hospedou-se por 3 diárias em nov. de 2025
Verificada

10/10 - Excelente

Michelle A.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
For the price this was a great choice for large groups who can split costs. We had a group of 8 and there was ample sleeping room and we split the cost 3 ways which was equivalent to the hotels/campground cabins in the area. Many (BUT not all) of the previous issues have been resolved. House is very musty and damp with in 12 hours of last clean. There are no smoke/ cO2 dectors and there is at least 1 window with no screen. Parking lot is tree covered so downstairs gets very messy with dirt/pine needles anytime you walk inside (shoes off at the door highly recommended unless you really like sweeping) Middle level is very cozy but we managed to fit everyone the large dining table even made it reasonable when our friends stopped by to visit. Kitchen fits 1 person comfortably and cabinets are filled if you need room for a lot of groceries. (Grocery is close so if we stayed again we would just do bargain shopping in seaside which is a 15/20 min drive)Gas stove is brand new, dishwasher is newish, and washer and dryer work well. Fridge is smaller but worked fine. Grill looked brand new but only had one working element (very very dirty) we did not hang out on the deck. Its very shaded, trees were dropping sap. Beds were very basic, we had no issues (late 30s with no issues) but older friends did complain (early to mid 50s)Check out procedures were easy and minimal which was nice.
Hospedou-se por 4 diárias em ago. de 2025
Verificada

2/10 - Terrível

Amy B.

Pontos positivos: Localização
Pontos negativos: Limpeza, check-in e precisão do anúncio

Very disappointing

I rarely ever do a review, but to be honest I was really disappointed with the house. I saved and planned for months to take this vacation and I was really hopeful that it would be as good as previous vacation rentals I've used in the past. To start off the email I was sent had the wrong house address which made it difficult to find, I had to use the pictures from the listing. My first impression was that the house looked abandoned as the outside looked like there was no upkeep. The little bit of grass there wa was knee high and everything else was overgrown. Upon entering the house there was a strong odor of mold and mildew. I actually went and bought a can of air freshener. The silverware drawer had food stuck to the tray and utensils. The stove needs work as the smell of gas did linger so the window was open most of the time. The main floor bathtub looks like it has been patched several times and the handle looked like it was moldy. Above the shower also had what appeared to be mold around the top. The towels smelled moldy like they were left to sit in the washer for days before being dried. It is a pet friendy house which was fine but the couches were covered in dog hair. The toilet handle was broken. It was tidy but really needs a deep clean There were so many things.
Hospedou-se por 4 diárias em jun. de 2025
Resposta de VrboOwner em 23 de jul. de 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment and want to sincerely apologize for the condition of the home upon your arrival. It's especially disheartening to know that this experience fell so far short after you spent months planning and saving for your vacation. You deserved a much better stay. We’re especially concerned to hear about the incorrect address in the check-in email — that should never happen, and we’re investigating how this occurred so we can ensure it doesn’t happen to future guests. The issues you described regarding cleanliness, maintenance, and the general upkeep of the property are completely unacceptable and not at all in line with the standards we aim to maintain. Please know that as soon as we received your review, we escalated these concerns to our housekeeping and maintenance teams for immediate review and corrective action. We also want to clarify that had we been made aware during your stay, our local team would have done everything possible to address these issues right away. We would appreciate the opportunity to make this right. Please reach out to us directly so we can discuss appropriate compensation and explore how we can restore your trust in a future stay.

Sobre o anfitrião

Anfitrião: iTrip - Vacations Northwest

Imagem do perfil do anfitrião

Idiomas:

Inglês

Anfitrião Premium

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