We were extremely disappointed with our stay. When we arrived on Tuesday, the house had clearly not been properly cleaned. There was sand throughout the floors, dog hair all over the living room, hair in the bathrooms, toothpaste left in a sink, shampoo or soap smeared on the walls, adhesive nipple covers on the floor, and bird droppings covering the patio. The stove was also filthy, and the dryer did not work.We contacted the host multiple times through the rental app and by email. After receiving no timely resolution, we finally reached someone by phone. A cleaning crew did not arrive until midday Thursday—two days after we checked in—and all they appeared to do was sweep and mop portions of the floors. Many of the cleanliness issues were not properly addressed.One of the main reasons we rented this property was because it advertised an elevator, which we needed for our child with special needs. Unfortunately, the elevator only worked about half the time, creating additional difficulty and stress for our family.At approximately 3,600 per night, we expected the property to be clean, properly maintained, and fully functional when we arrived. That was not our experience. Based on the condition of the home, the delayed and inadequate response, and the unreliable elevator, we would not recommend renting this property.