"I just returned from celebrating my 60th birthday with my partner and a friend at Luna Encantada in Playa del Carmen. I'm very glad we did, because we were all really pleased with Rich and Jackie's condo. The condo and the complex itself were very clean and carefully managed by a local property management company. Every other day, the condo was serviced and cleaned, beds made and trash taken out. We found the staff very friendly and helpful and they always seemed to be cleaning the pool area and making sure chlorine levels in the pool (the water was always clean) were adequate. Noise levels at the condo were never a problem, especially since all the windows are double-paned.
The complex is really convenient to Quinta Avenida (half a block away) and everything it has to offer, but by all means, explore the other streets off QA and everything they have to offer for an even more authentic experience. There is a very convenient taxi stand right at the corner of Calle 6 and QA if you don't feel like walking. And the bus terminal is an easy 5 minute walk away.
Rich was very helpful in providing information about getting to the condo, where to eat, things to do, etc. When I had questions, he was quite prompt in replying.
If there were any downsides to staying here, we'd have to say that because there is a stretch of coral on the beach at the complex, it didn't really make it a great place to just go and jump in the ocean. It would have been too rocky. But getting to another smoother part close by was no problem. The extra sofa in the master bedroom and one of the guest rooms seemed unnecessary and blocked access to the balcony. It just made those spaces a bit awkward. And the patio also felt like it had too much furniture. More hooks to hang wet towels would be great.
When we arrived, Hurricane Earl was just starting to hit south of the Yucatan in Belize. We got some of the outlying storms from it which stirred up a seaweed dump on parts of the beach at Playa. The smell was a little off-putting but we realized that it's just part of life in the tropics. The property owners along the beach were doing their best to remove it quickly, though.
We would not hesitate to recommend or return to Luna Encantada."
Guest: Brian L.
Date of Stay: August 2016
Review Submitted: August 12, 2016