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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Luna Encantada reviews

  • Hard to come home after the SPECTACULAR stay at C1

    "I had high expectations of this VRBO and it not only met but exceeded them. A few steps to the infinity pool & beach. Everything we requested was provided before we arrived. Food, drinks, etc. The entire team at Luna Encantada with extremely attentive & welcoming. Steps away from a cab, massage, cafes, and of course shopping. We even had a sweet little street cat come and visit us through-out our stay that I named 'Carmen' She comes and gets her belly full, and lot's of lovin then back to the street. We'll be back with more family in tow to enjoy this incredible place called Playa del Carmen."
    Guest: Coco Date of Stay: September 2016 Review Submitted: October 5, 2016
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  • Really nice. Center of everything

    "Loved this condo. Very nice furnishings. Cool AC. Had a view of the water and best of all 1/2 a block from 5th street and all the restaurants and bars."
    Guest: A guest from , Date of Stay: May 2016 Review Submitted: May 14, 2016
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  • Comfortable and beautiful

    "I was nervous to book a place I'd never seen, especially a condo where so many things could go wrong. We picked PDC as a spot to bring our two adult children and our 7 year old for all the obvious reasons. The question was: how do we all stay together? I obsessed over finding a three bedroom condo with a pool on the ocean. In fact I basically obsessed so much that places in my top 5 were getting rented. Luna Encantada looked great and we just decided to go for it. First, booking through Susan was basically booming through the US. It was a concern that we would show up and something wouldn't be right or there would be a bait and switch of some sort. But the booking was easy and simple and perfect. Second, the location of the condo right on the water is no joke. I'm typing on my phone from the balcony looking over the pool and listening to the waves. It seems like a small pool in the photos compared to the mega resorts but it's quite large and was perfect for our 7 year to run back and forth to the beach. The water is 3.5 feet deep all around. There are 17 people in the pool right now (most of the last two weeks there have been 0-4 people in the pool). We are one third of a block to 5th street and all restaurants and shops and about 3/10s of a mile to Walmart for all groceries. It's a 70 peso cab ride back with a full load. The staff at the condo is friendly. The AC blows cold. The Wifi is pretty strong (spotty at times). Some people complained about no American TV. We signed into our Netflix account on the smart TV on day 4 or 5 and that gave us some veg out time. The beds are all comfortable. Both bathrooms are great. This place is well worth the cost and I can't imagine staying anywhere else. In fact, I can't imagine vacationing anywhere else. I'm a little sad to be heading home at this point but I suppose we gotta get back to work to pay for the next trip, A couple of additional notes: 1) with our 7 year old we would probably get a ground floor room next time to walk out to the pool. 2) other than using the gas grill and a couple of times with the kids in the hammock we didn't use the penthouse deck that was so important to me. 3) there are several unrelated families here who seem to know each other from previous trips and I really like that. The 7 year old found another little girl to play with and, as that is one of our biggest challenges on vacation where adults want to just relax and she wants attention, that had been great."
    Guest: Jude E. Date of Stay: July 2016 Review Submitted: July 13, 2016
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  • Absolute Paradise

    "We just got back from our stay at this amazing property. This was by far the most incredible property we have ever stayed at and cannot wait to go back and see it again. We were a family of 7 staying for a full week. We had 5 adults and one teenager and at no point did we feel cramped in the condo. The apartment actually feels much bigger than the pictures are able to show. The ocean views are unobstructed on the top terrace allowing you to fully take in the paradise. We did cook at the apartment and all the appliances worked great. The owner ensured that you have all the basics like oil, vinegar, salt, pepper and such so all you need from the store is your produce and proteins. Also, they provided other basics such as dish soap, laundry detergent, dishwasher soap, filtered water - all the things you would normally have at home that you now do not have to buy in bulk for a short stay. Outside the gorgeous apartment, what really made our stay a 5-star experience was the staff. The concierge and the daily complex staff were extremely nice and helpful. They went above and beyond to ensure each guest was happy and had what they needed for their comfort. Our family walked up and down the beach and each time confirmed that there is no better property than this one while staying at Playa del Carmen. The condo is gated with a code to get in so only the guests staying there are able to access the property and pool area. The walk from your complex to the 5th avenue is maybe 30 seconds tops! I don't know of any other travels I have done where you have the downtown center that close to your apartment and the beach. We rented a car one day to visit Yucatan and Chichen Itza, however, if you are staying just in Playa, you will not need a car as everything is walking distance and feels very safe. If you are looking more to see other towns 45+ minutes away, I would recommend a car. All in all, our favorite vacation so far and the best stay we have ever had. Thank you so much to the owner and property manager. We are so grateful to have stayed there and cannot wait to go back. Seriously, we already started planning our next family visit. THANK YOU!!! :)"
    Guest: Adela M. Date of Stay: November 2016 Review Submitted: November 21, 2016
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