2/10 (非常に不満)
Ann C.
2025 年 1 月 6 日
Never Again
Although the condo and amenities themselves were really nice, our stay was ruined by the adjoining bar/club, which played loud music from 9 am to midnight every day. On New Year's Eve and New Years Day, it amped up the music so loud you could feel it through the walls of the unit - it went until 2:15 am on New Year Eve. We could not sleep in the room closest to the bar for 2 nights because of it. When we complained to the owner and asked for a credit for 1 night, she pointed to a vague disclaimer in the contract about Playa del Carmen being a busy beach town and no credit given for noise. The listing should have pointed out the bar/club issue specifically. Felt like a bait and switch. She did offer a discount on a future stay, but there is no way we'd stay there again because of the noise.
Ann C.
2024 年 12 月に 7 泊滞在