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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Phoenix West reviews

  • Fabulous

    "Marvelous views. Slide big hit. Condo quiet, classy, comfy."
    Guest: Monica f. Date of Stay: July 2016 Review Submitted: July 21, 2016
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  • Great property

    "We stayed here two weeks ago to attend a wedding next door. Our party consisted of my family of 4 plus another couple. This condo was the perfect layout for our group. It was very well decorated and maintained. Very impressed with the soundproofing. Could hear very little from inside the condo with the doors closed. It was a perfect location with easy access to everything Orange Beach. Parking on the same level was great since we have a 6yo and a 9mo. We stayed here because of the lazy river, and it did not disappoint. There were always pool chairs available, despite the number of condos in the building. I was also impressed that the beach does not feel crowded, even though there are a lot of people there. The owner of the condo was very nice. She responded to every email very promptly. My complaints about the condo will be separated into two categories: Owner controllable: - No extra towels provided, so we had to do laundry every day (and we took our own beach towels). There was no laundry detergent provided. We had to buy it. - Only one tiny packet of dishwashing detergent provided, presumably for the final load on check-out day. We had to buy it to do dishes everyday. - No paper towels or extra toilet paper provided. We had to buy it. - No crib/pack&play or high chair. I understand many people will not have a need for this, but this is marketed to families, and as a hotel substitute. It should be made available. We wanted to fly to Orange Beach, but had to drive just so we could bring these things with us. I have stayed in other VRBO properties and had these provided. Not owner controllable: - This condo building does not have enough elevators. Expect to wait at peak times. We never had to take the stairs, but we thought about it. Thankfully this condo is on the 4th floor. - One of the days we were there had a thunderstorm come through. They closed the indoor pool due to lightning in the area. I completely understand closing the outdoor pool for lightning, but the whole point of having an indoor pool is to be able to use it during inclement weather. That made no sense. and the front desk did not have a good explanation. Overall, we would absolutely stay here again. I'm hopeful that my small concerns will be addressed, especially since the ownership recently changed. Even if the owner doesn't want to provide these things, it would be helpful for the renter to know ahead of time. If that happened, this would be a 5 star property."
    Guest: Leslie L. Date of Stay: June 2016 Review Submitted: June 22, 2016
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  • Labor Day Vacation Week

    "We just returned from a WONDERFUL week at PW 203, Sept. 5-12, 2015. The 2nd floor was a perfect location overlooking the lazy river and pool. The condo was very spacious, plenty of room for our family of 8. This was our first time to stay at Phoenix West and absolutely loved it. We will definitely be back. Our grandchildren ages 2 and 5 mos loved the lazy river. It was a perfect location for buying groceries and other items. The owner was very prompt in answering any questions, smooth transition with booking process, and loved not having to check in at a different location, could go right to condo. The only negative was being a holiday weekend when we got there, it was very busy and difficult finding parking in the deck when we understood we would be able to park on the same level of our condo. It was great after the holiday weekend was over, the crowd left and we were able to enjoy the rest of the week. Thanks again for a wonderful vacation."
    Guest: Anonymous Date of Stay: September 2015 Review Submitted: September 17, 2015
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  • Spacious, family friendly!

    "We stayed 7/27-7/31. 3 families converging from 3 locations at a great location! Phoenix West was a great property with just the right amenities. Our unit was spacious and well equipped. Units beds were a tad uncomfortable, as was the sofa sleeper, but other than that we had a fantastic stay! Can't wait for our next family reunion/ vacation!"
    Guest: Marsha N. Date of Stay: July 2016 Review Submitted: July 31, 2016
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