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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Phoenix West reviews

  • clean and cofortable

    "Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great place to stay unit was clean and spacious only problem was neither ice makers worked aggrevating buying ice and trying to keep it from melting before we could get it to the room"
    Guest: Scott G. Date of Stay: August 2016 Review Submitted: September 10, 2016
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  • Good time (plus some small comments)

    "Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was great overall! It was actually better than the photos, I thought. We did struggle when the toilet paper run out in one of the bathrooms. I assumed there would be another roll under the sink -- but there wasn't anywhere. So I think a warning about that could be good (or just leaving two rolls in every bathroom?). Also, I thought it was strange that there wasn't any dishsoap. We left ours for the next guests. It was only a dollar to buy. Also, a note about the cushions on the outdoor furniture. The wind was very strong when we were there because of the hurricane hitting Florida, and I woke up one morning to find some cushions up against the railings. They need to be tied onto the chairs better. We didn't spend time out there because of the wind, but I did move the cushions back on the chairs. Overall we had a great time and the place was wonderful."
    Guest: John S. Date of Stay: August 2016 Review Submitted: September 7, 2016
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  • Great property

    "We stayed here two weeks ago to attend a wedding next door. Our party consisted of my family of 4 plus another couple. This condo was the perfect layout for our group. It was very well decorated and maintained. Very impressed with the soundproofing. Could hear very little from inside the condo with the doors closed. It was a perfect location with easy access to everything Orange Beach. Parking on the same level was great since we have a 6yo and a 9mo. We stayed here because of the lazy river, and it did not disappoint. There were always pool chairs available, despite the number of condos in the building. I was also impressed that the beach does not feel crowded, even though there are a lot of people there. The owner of the condo was very nice. She responded to every email very promptly. My complaints about the condo will be separated into two categories: Owner controllable: - No extra towels provided, so we had to do laundry every day (and we took our own beach towels). There was no laundry detergent provided. We had to buy it. - Only one tiny packet of dishwashing detergent provided, presumably for the final load on check-out day. We had to buy it to do dishes everyday. - No paper towels or extra toilet paper provided. We had to buy it. - No crib/pack&play or high chair. I understand many people will not have a need for this, but this is marketed to families, and as a hotel substitute. It should be made available. We wanted to fly to Orange Beach, but had to drive just so we could bring these things with us. I have stayed in other VRBO properties and had these provided. Not owner controllable: - This condo building does not have enough elevators. Expect to wait at peak times. We never had to take the stairs, but we thought about it. Thankfully this condo is on the 4th floor. - One of the days we were there had a thunderstorm come through. They closed the indoor pool due to lightning in the area. I completely understand closing the outdoor pool for lightning, but the whole point of having an indoor pool is to be able to use it during inclement weather. That made no sense. and the front desk did not have a good explanation. Overall, we would absolutely stay here again. I'm hopeful that my small concerns will be addressed, especially since the ownership recently changed. Even if the owner doesn't want to provide these things, it would be helpful for the renter to know ahead of time. If that happened, this would be a 5 star property."
    Guest: Leslie L. Date of Stay: June 2016 Review Submitted: June 22, 2016
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  • Our new favorite place to stay in Orange Beach

    "This condo is definitely a step up from the complex we had stayed the previous 10 years we had visited Orange Beach. With 4 of us we still had beds to spare and could each have a bathroom to ourselves. The lazy river was the real draw for me. It's a big amenity that you can't find in many places in the area. The only bad thing I can think of was that the condo was almost too nice and I was afraid I would mess something up. My wife has already asked if we can book it again this fall and this same time next year. We will certainly be back."
    Guest: Ross S. Date of Stay: May 2016 Review Submitted: June 3, 2016
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