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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Phoenix West reviews

  • Phoenix West Orange Beach, AL

    "Everything about our experience was fantastic. It was great working with the owners who made everything very simple and the condo we stayed at was fantastic. Great views, very comfortable setting and the beach was very clean and nice. We will definitely be back!"
    Guest: John S. Date of Stay: March 2016 Review Submitted: April 3, 2016
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  • clean and cofortable

    "Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great place to stay unit was clean and spacious only problem was neither ice makers worked aggrevating buying ice and trying to keep it from melting before we could get it to the room"
    Guest: Scott G. Date of Stay: August 2016 Review Submitted: September 10, 2016
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  • Beautiful Condo and an Awesome Balcony

    "Our family 4 adults and 6 children (ages 4 - 14) had a great time. We have stayed at Phonix West before but this was our first time in this unit. We loved it. Everything was perfect the children loved being all together in same room. Kids love lazy river and water slide. Loved being on 4th floor great view of lazy river. We definately will be looking to book here again next year"
    Guest: MARLENE Date of Stay: July 2016 Review Submitted: July 31, 2016
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  • Good, but could be great

    "This is my first time staying at the Phoenix West condo. Overall, the building is a step up from the usual Orange Beach properties, but a notch below the gold standard, Turquoise Place in terms of overall finishes and grandeur. The bedrooms are spacious, it's great to have 4 full baths, and the dining/living/kitchen open floor plan is well designed. Unit 1204 is where we stayed, and, while good, it shows signs of being a high usage rental. There were areas of chipped paint off the walls, the toilet seats had some paint chipped or rubbed off, and the screen door to the balcony was torn. The ice machine in the refrigerator had a large cluster of ice frozen together, and wasn't usable; thankfully, there was a nice standalone ice maker that fit the bill. All of these are cosmetic issues and not huge deals. The main issues I had were with maintenance and cleaning. The balcony had some debris on the floor and looked like it hadn't been swept prior to our arrival, and then we found a dirty sock underneath the comforter in the master bedroom. Finally, the bathtub in one of the rooms was not draining. It took over 10 hours for a plumber to get to our unit and fix the problem. The maintenance contact person wasn't the most pleasant to deal with over the phone. The positives were that the owner charged a reasonable off-peak summer rate and was responsive to my concerns. The unit itself is located near the elevator, so there isn't much walking from door to beach. The beds were comfortable, the dual headed shower in the master bathroom is a nice touch, and (outside of the fridge icemaker) the appliances were in working condition."
    Guest: Phil; H. Date of Stay: August 2016 Review Submitted: August 21, 2016
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