"We had a great weekend in Canaan Valley, but it got off to a rocky start. I was told that I'd receive and email with check-in information the week of our departure date, but I never got any correspondence (even after many email attempts). On the day we were supposed to leave for our drive to WV, I had no other option but to go through my rental agreement and find the owner's personal phone number as I hadn't heard from the agency that handled the rentals regarding check-in procedures. Luckily, the owner had enough cell phone service to kindly text me the codes to get into the gated community/into the house. We arrived at night during a rainstorm and quickly discovered that none of the outside lights worked. This wouldn't have been that big of an issue, but we had to unload a car full of supplies in the dark while trying to navigate the long set of stairs from the parking area to the house with no lights to assist us. During our stay, the house owners and I tried to coordinate someone coming to check out the electrical situation, but the property manager/assistant manager were both out of town. Again, the lights were only a small inconvenience, but certainly would have made our arrival a lot easier.
The architecture of the house was beautiful, with many rooms and plenty of space and privacy for everyone. The trees surrounding the house and deck made it feel incredibly private but with lots of natural light. The hot tub was wonderful after a long day of rafting. The bathrooms and showers were plentiful and clean. We were able to listen to music all weekend through the newer TV/speaker system. The appliances all worked well and we had plenty of kitchen amenities for everyone.
That being said, it seemed like the house had been closed up for months- there were Christmas decorations and cobwebs everywhere and it had a pretty severe musty smell. We opened up all of the windows and put the ceiling fans on for a while and it seemed to help a bit, but it really didn't seem like anyone had been in the house and aired it out for a really long time. One of the couches was broken, one of the downstairs doors to the deck wouldn't shut completely, and many of the inside lights were either burnt out or they didn't work.
All in all, we had an amazing weekend. The positives FAR outweighed the negatives. We aren't picky guests and therefore weren't dissatisfied, but someone with different standards might have felt otherwise."
Guest: Terra F.
Date of Stay: July 2016
Review Submitted: August 1, 2016