We sought to get the 2 stove burners, 2 televisions, the bathroom heater, and the outlets repaired. (3 phone calls over 2 days) Additionally the property was dirty (carpets, throw rugs, and junk items on the patio) and the patio door blinds are worn out, and the patio door lock/nob did not work (my husband was able to adjust it.) We were very disappointed to lose a day of our vacation to wait for a person to come so we could explain the various issues. (The problems with the television and burners were on complex and intermittent). Additionally, midweek we discovered evidence of mice in the upstairs bathroom. The property was a good location and efficient for3 people. I would not want to host more than 4 people there. I have stayed at HomeAway properties 3 other times and was very pleased each time. Those times contact was with the owner and HomeAway, and not an additional company (Vacasa) in between. There was no contact with the owner at any time, before, during, or after or visit. I expected to hear from the owner regarding all of the disrepaired items, so that they could be certain to get them repaired , minimally, for the next guests.