The inside of the villa was clean apart from a few bits like the grease on the cooker. There is some wear & tear in the property that could be updated. Down stairs shower kept flooding, probably due to blockage from hair...yuk. The beds are so hard it’s like sleeping on the floor; a mattress topper would go a long way to help this. The outside needs a complete tidy-up to make it look decent. The hedges surrounding the villa are so high it blocks out most of the day’s sunshine from the pool area. It is also so wide that it has actually overgrown the areas lights and other plants. This overgrowth also makes the outside area look very shabby. Trying to actually get to the villa through the gates is like trying to get through a jungle. The villa manager said that he needs authority before he can cut them, yet all surrounding villas were tide hedges? There was no pool light and when we asked the villa manager about this, he made some accuse about not being able to get a new transmitter, which I though bizarre considering the number of pools in Cyprus that there were no shops that could provide one. The pool itself was filthy. Full of green slime, which could have come from the overgrown hedges. But mentioning this to the villa manager he stated that this was from suntan lotion, but as this was there when we arrived it most definitely was not my family. The villa manager said that he has to put some agent in the water and then hoover the pool the next day to get rid of the slime. He said he put the agent in the day before we arrived, yet the pool was not cleaned prior to our arrival. The outside steps in my opinion are dangerous. The metal plates on these steps have loose screws protruding from them and it’s only a matter of time before a child or adult knocks their toes, which will leave a nasty cut. This can be easily sorted with a screwdriver. On day one I contacted the villa manager to ask about the Wi-Fi no working. He visited the villa to check the wires, which were fine and said he would contact the internet provider. I had messaged the manager a number of times for an update, which I received no replies and this was still not sorted the day we departed the villa. With no internet we were also not able to make use of the TV in the evenings and access SKY tv as listed. For some this may not be much when on holiday, but if something is mentioned as an offer then it should be provided. I could write more but restricted to letters!