6/10 Okay
William B.
23 Oct 2019
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Don't Expect to Sleep In
Great location...within easy walking distance of the Royal Mile, shops, restaurants, etc. Paid parking is available nearby in a long-stay parking garage. We booked ahead online with Parkopedia and were able to secure a better rate.
Check-in was a bit confusing as the name of the shop, where we were told to pick up the keys, does not exist. We did some sleuthing and, after speaking with other shop owners in the general area, we were able to locate the key pick-up.
After booking the unit and paying the fees, the host told us that there was construction near the building. As it turned out, the heavy equipment construction is right outside the bedroom window. The contractors are in full swing by 7:00 a.m. so sleep-ins were not an option. The host told us that she was leaving a bottle of bubbly as compensation for the construction but no bubbly was provided.
Communication with the property manager is slow and not all that helpful. We weren't able to get the stove top working for the first day or two until the property manager got back to us. We stayed at this property for three days. In the middle of the night on the last night of our stay, my wife awoke to find that the toilet tank had ruptured. I searched around to find the water main shut off and my family mopped up as the property manager was not available to help until later in the morning.