By the end of our stay, I initially decided against writing a review despite unpleasant interactions with the host, Thomas. The property itself was spotless, well-fitted, and had a Christmas tree for our festive getaway—a thoughtful touch we appreciated. Leaving a review that would effect the property's rating seemed a shame.However, during check-out, Thomas doubled down on his unpleasant behaviour and I felt compelled to make our experience known.Upon arrival, he made disparaging comments about previous guests, which felt odd and very unprofessional. I brushed it off, but the following morning, he banged aggressively on the door at 9 AM, berating us for bringing a cat. Although we had selected “4 adults, 1 pet” during booking, he claimed cats didn’t count as pets. I apologised for overlooking the dog-only policy and offered to resolve any issues, but he threatened legal action for damage which had not, and never arose to occur.At check-out, he berated us again for not rearranging furniture, despite previously saying we could arrange it however we liked. After returning home, I found a 100 charge for a key which we accidentally had in a pocket, a punitive amount considering we could return it easily. Thomas’ attitude left us feeling unwelcome and inconvenient. I'm in disbelief that a host could speak to a guest the way we were spoken to while being nothing but appeasing. I cannot recommend staying here and hope never to encounter another host like Thomas.