The description given on the website is accurate, the bedrooms are comfortable as is the main living room. The kitchen is very well equipped and there is a very convenient downstairs loo/boot room for drying clothes. A handy utility room has an automatic washer but no dryer, there nowhere outside to dry clothes but there is a small airer provided.
If you are going in the warmer summer months this would be a good cottage to book as you can walk to Titchwell beach (approximately one mile) and there are lots of good local places to eat, Thornham Deli is great.
However, my husband and I had booked it for a walking holiday in September and on our 5th day there the weather was awful. We walked 15 miles in torrential rain and got back mid afternoon to the cottage, cold and wet through. We were looking forward to drying out and getting warm but were extremely disappointed to find that we could not get the central heating to work. The instruction manual provided said to just turn up the temperature control if you needed more heat but even though the room temperature was registering 15 degrees we could not get the heating to work.
As a last resort we thought we would use the gas "wood" burning stove in the living room only to find that there was a notice on the fireplace that said "Please do not turn on the stove, it is for decoration purposes only". No heat to be had anywhere in the house.
The following morning we rang the holiday company who told us that the heating is controlled remotely by the owner who not only controls the room temperature but they also control whether the heating is turned on or not. We take 3 UK holiday cottages every year and have yet to have this experience in any one of them. We would never book a cottage without heating available when we need it. This cottage should amend its advertisement to say "Heating at the owner's discretion"
I appreciate that some clients may not be careful in the way they use heating but this approach is not the answer to that problem.
In summary - fine for summer when you can guarantee not needing heating or the living room fire but a bit risky when the weather could be changeable, as we found to our detriment
The extremely poor email responses I have received from Norfolk Hideaways have made what was an irritating situation far worse. No acceptance whatsoever that what they advertise to customers they have an obligation to deliver. Appalling customer service