2/10 (非常に不満)
Paul S.
2022 年 8 月 31 日
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
Avoid!! Extrememly poor conditions and countless issues during the stay
If this company/owner put some more effort in to this run down villa it would be a hidden diamond, but instead it has been left to ruin and when we spent half of our holiday liaising with the maintenance team to highlight some of these issues we ended up with an overly aggressive maintenance man coming round very rude and abrupt and even then pointed the finger at us and accused us of breaking items, even though it was only day 2 of the 2 week holiday. He said my son must have been jumping up and down on it. An understandable accusation if he was 7 or 8 but he is 16 years old and nearly 6ft, if he even tried to stand on the bed his head would hit the ceiling.
There comment was that they take thorough checks of all items before any visitors, but if this was the case then why would we find the following:-
NB: Most of these items we gave up telling the maintenance team in fear that we would be accused again, and money taken from our deposit (WHICH THEY DID TAKE…SO BE CAREFUL PEOPLE IF BOOKING HERE)
- Single bed fell apart 2 days into the holiday (we found screws in bedside draw so clearly already falling apart)
- Toilet flush broke in master bedroom
- Window vents held together with Sellotape
- all 4 patio chairs unusable as damaged
- Broken chipped glasses in cupboard
- Kitchen left with unrepaired holes
- Junk piled up on balcony untidied
- Pool table with missing balls
- Pool cue missing a tip
- Ladders and junk left open to view in outside seating area
- bottom of fridge rusting
- BBQ desperately needs cleaning
- Patio cover rook 1 of the 2 legs completely eroded away
- Cracked and raised tiles around pool
- Bedding left with stains on
- Curtains held together with pegs
- Toaster has no handle
- Washing uncleaned so dirtied washing as soon as used
- Cigarette dimps left in plant pots in a so called no smoking facility
As said, I truly believe this villa could be better if the owners/company put in the effort it deserves, which is why I am going to this length to raise all these points. It is too late for our stay to enjoy but hopefully they will listen and make it a more enjoyable stay for others in the future and not leave them feeling they are walking on eggs shells all through their holiday for more issues and faults and then getting accused for them, like we have had too.
Believe it or not there is so much more I could go on about like the cockerels calling from 5.30am every morning or the neighbours that park outside your apartment an
Paul S.
2022 年 8 月に 14 泊滞在
