Nissi Beach holiday villa - rentprivatevillas 003

Kian was a great guest. Communicative during the booking process and left the place clean and in great shape. Would not hesitate to have Kian back again anytime. I wish you had informed us during your stay regarding the pool light and broken tennis table. We could of got it fixed for your holiday. Thank you for booking with Rentprivatevillas

Thank you for your feedback. We appreciate that you found our property management team helpful during your stay. We are very surprised from your review, as none of these issues were reported to us during your stay. When you contacted us because the electricity had tripped, we came to the villa immediately and asked whether everything else was satisfactory or if you needed anything. At no point you didn’t mention any of the concerns listed in your review. Had you done so, we would have done everything possible to assist. We always encourage our guests to communicate any concerns during their stay, as our priority is to resolve issues promptly and ensure you have an enjoyable holiday, but we have to be infomed. When you asked for a late check out we were happy to allow you a late checkout at no extra charge to make your departure more convenient. The villa is a self-service establishment holiday home, and this is stated in the listing. We provide a starter supply of essentials on arrival, including toilet paper, hand soap, and washing-up liquid, kitchen sponge, kitchen clothe. If prospective guests have any questions about what is included before booking, we are always happy to answer them so they know exactly what to expect. Or if you asked us during your stay we could assist Regarding the insects mentioned, Cyprus is a Mediterranean island where cockroaches and ants are a natural part of the environment, especially during the summer months. Cockroaches and ants can appear despite regular pest control. The pool is cleaned 2 times a week ( tuesday and friday), you arrived on Monday afternoon and due the wind there could be some leaves in the water. The villa is situated in a busy tourist resort . During the peak holiday season , some noise from neighboring properties can occasionally be expected . While we understand this may not suit guests, unfortunately it is beyond our control