Menorca Sur Special, 3 bedroom

Dear Michael, Thank you for sharing your feedback and for choosing to stay with us. We sincerely regret that some aspects of your stay did not meet your expectations. Our team was available throughout your visit to assist with any concerns. Regarding the air conditioning, a technician inspected the system the following day and confirmed it was functioning properly and maintaining a comfortable temperature in the property. As for the cleanliness, the sofas were professionally treated at the start of the season, but we appreciate your comments and will review them with our team to ensure the best experience. Concerning the kitchen supplies, for hygiene reasons and following common practice in vacation rentals, we do not provide open food products such as oils or spices, as noted in the property listing. Finally, the check-out time adheres to the platform’s policies; however, we always strive to offer flexibility when bookings allow. We appreciate your feedback as it helps us continuously improve, and we hope to provide you with an even better experience in the future. Kind regards, The 3Villas Team