Initially contacting Mr Hughes about key collection etc, he didn't get back to me. When l finally spoke to him he was rather abrupt....boarding rude. However when we arrived at the lodge he was ok.Negatives about the property:Definitely need a car to get to shops etc. Remember it's a working farm, so can be noisy at times. Mostly what you need for a comfortable stay just a few issues. Bath towels very small, more like hand towels, worn and quite hard, so an idea to take your own. Also bed linen although clean also worn. In the kitchen could have done with clothes to wipe around and only 1 tea towel. Positives about the property:Lovely big, clean lodge in picturesque surroundings. Mr Hughes rectified any minor problems we had on arrival. Welcome pack useful, fresh potatoes, eggs, milk and chocolate fingers. Comfortable furniture to sit on and beds. Lovely outside seating area and hot tub. Overall a very nice place to stay, had an enjoyable holiday.