Rating Details:

The property manager was very unhelpful.

The vacation rental was very dirty.

I was very unhappy with the location.

I was very dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

These were homes Key West Vacation Rentals stuck us in becasue 24 hours before arriving in the home we booked with a 50% deposit 11 months in advance was occupied by the owner. They failed to let the owner know they had rented the house out. We were separated from the rest of our family we coordinated this vacation with by 25miles, there was no boat dockage at the house like our contracted home had so it required multiple trips a day to the city marina to take our boat out. The homes were infested with ants and termites, and they were unfinished on the inside. Not a soap dish, towel rack, or shelf in the bathrooms. Everything had to go on the floor. The management company screwed up royally and did not come close to resolving the situation by providing us with adequate or even remotely similar accommodations to what we have paid for 11 months in advance. They were unsympathetic, never answered the phone, only wanted to communicate by text, and blamed the property owner. We called the owner directly who explained he was never made aware of the rental and it was never placed on his calendar. The worst rental experience ever, and no small amount of money we're dealing with either for the month long commitment.