We arrived about 30 minutes after checkin time and they were still Inside inspecting cleaning people. There was supposed to be a package with parking passes and wrist bands for each person to use the pools and access the beaches. The lady that was inside inspecting said someone would bring them shortly. 1 hour later we still did not have so we called and were told someone would bring. We wanted to go to beach and you can’t access with out the wrist band. 2 hours later we still did not have and called again. This time we were told that someone would bring them the next morning. So at 11 AM the following day when we still did not have them I called again and was told someone would bring them but it might not be until the next day. I asked to speak to a supervisor I was told they couldn’t get in touch with a supervisor but they would get one to call me back. This was the second time I had asked to speak to a supervisor and was told they would call me back I never received a call back from a supervisor. so the following day after that which would be the third day and we still did not have the wristbands I called again and was told someone would bring them that morning. They drop them off between 11 and 12 the day before we checked out. I never received a call from a supervisor. I called back the day that we checked out. I even got VRBO involved and I laid out my expectations. VRBO got a supervisor on the phone and explain to both of them that I was looking for at least a $1500 credit for this incredible inconvenience. Today I have received a $98 credit from 360 blue. This is not acceptable. They breached the contract and I’m looking for a larger credit for not having these wristbands that were supposed to be there when we arrived it would allow us to access the beach right near the home we rented, which is why we rented that one to begin with. I do not recommend staying at any property managed by 360 blue
Kelly P.
2021 年 8 月に 3 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
2/10 (非常に不満)
Greg P.
2021 年 12 月 3 日
December 2021 Stay
One of the worst beach experiences we’ve had. Many trips to Watercolor over the years. After a ten hour drive arriving late, the wristbands for the beach didn’t work at the gates. Multiple calls to 360Blue because no one would answer and then a rep answers but hangs up on me. Another try and an inexperienced customer service rep places us on hold multiple times. He tells me that they don’t know what the problem is but will try to call the property and get back to us. First half day of a four days trip gone. Use VRBO… don’t waste your time here.
Greg P.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
2/10 (非常に不満)
Nancy S.
2021 年 11 月 12 日
November 2021 Stay
Condo location is excellent but the condo needs a good cleaning and renovation. Dirty furniture,carpets , walls. Would not go back or recommend until fully renovated. Rental company (360 Blue) did nothing to fix anything. Should have moved us to a clean unit. Amount paid was not commensurate with the quality of the condo. Rent elsewhere.
Nancy S.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
2/10 (非常に不満)
WILLIAM M.
2021 年 10 月 18 日
October 2021 Stay
Air conditioner was broken our entire stay and maintenance man was rude.
WILLIAM M.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
6/10 (普通)
Lucie D.
2021 年 10 月 14 日
October 2021 Stay
Spacious unit with excellent proximity to beach & pools. Condo pool was pleasant. We had a nice visit. However, while clean, the condo unit could use some more specific caretaking, particularly in common areas. Nasty large stain on living room carpet, a torn drape in master bedroom & stained upholstery including dining chairs need attention. Various scrapes & dents need fixing too. HVAC on second floor not working properly— it struggles to cool at night from getting up to 77 degrees inside daily.
No bicycles were in the designated area near our parking space, despite what was noted in the unit app. There was just a pile of bicycles near the dumpster that we did not pick through. That needs to be addressed. And the outdoor parking space for this unit needs to be clearly explained—- it is not under the trellis.
A simple “place mat” area map would have been helpful in finding the various pools. Moreover, a “check in” courtesy call from 360 Blue within a day or two of arriving would have been appreciated.
Lucie D.
8/10 (良い)
Heather S.
2021 年 3 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fun Times!
Fun trip! Condo well equipped. Very spacious and in the middle of everything. Would recommend.
Heather S.
2021 年 3 月に 6 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Lisa S.
2019 年 11 月 25 日
November 2019 Stay
Our 3 generation family had a wonderful time. Our condo was perfectly located and the unusually warm Thanksgiving weather helped us enjoy the pool and the beach
Lisa S.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
Virginia L.
2019 年 10 月 5 日
October 2019 Stay
The website was not working and we couldn’t reserve chairs and umbrellas, when trying to reserve in the beach, there weren’t any available. The property was being painted outside and nothing was mentioned about this prior to our arrival or at time of booking. This was an inconvenience for parking and getting in and out of the property and noise level was higher. Otherwise the inside of the property was nice.
Virginia L.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Nancy F.
2019 年 9 月 21 日
September 2019 Stay
We loved our week in Watercolor at your property! The condo was perfectly located and offered a beautiful ocean view. Great proximity to the beach and pool, four bikes and an incredible deck where we enjoyed gorgeous sunsets every evening, add up to the perfect family vacation. We loved walking to the nearby shops and restaurants. Everything was clean, beautifully decorated, and super inviting. We would highly recommend this condo!!
Nancy F.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Michele W.
2019 年 8 月 10 日
August 2019 Stay
We had the most wonderful time. The condo was beautiful. The view was gorgeous! Everything was clean and even though we had trouble with the dishwasher, it was handled ASAP. We will not, however use the recommended beach service again. We paid a small fortune for the chairs and umbrella, and it was not ONCE put on the beach properly. I will be sure to tell all of my friends about this experience. You really should use another company. My daughter is Michele Wise. I’m sure you spoke with her.
Michele W.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
4/10 (不満)
Debbies L.
2019 年 5 月 20 日
May 2019 Stay
We have been going for 20 years to this area.
We loved our condo & it’s location to the beach ! We were very disappointed in the beach chair debacle! I tried to rent chairs a year in advance when I secured the condo! They would not tell me when they would release the chairs. I called every month for 9 months, finally on the 10th month, they told me we would have to be on the second row for half of our 12 day stay! So poorly managed! Will not return most likely due to this. Did not rebook like usual . Also trash at boardwalks was stacked up & spilling over daily. 11K too much for this type of management! I expect better.
Debbies L.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
Pam K.
2019 年 4 月 29 日
April 2019 Stay
Location was fantastic, however rugs and den furniture was very tired, worn and dirty. Certainly not up to standards we had come to expect out of 360 Blue owners.
Pam K.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Mike S.
2019 年 4 月 1 日
March 2019 Stay
This is a great condo and 360 Blue provided great service. Really made our stay wonderful.
Mike S.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Victoria S.
2019 年 3 月 9 日
March 2019 Stay
This condo is fantastic. The view is spectacular. There was plenty of room for a large family to spread out and everything was working. Loved it. 360 staff were always on top of any needs we had and very professional. Wouldn’t use anyone else.
Victoria S.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
4/10 (不満)
Lisa F.
2018 年 7 月 29 日
July 2018 Stay
The location of #17 Beachside is great; excellent view, bikes important and pool/beach location are good. Floor plan also good. However, there were problems. Key card only worked pool, never beach. House is very worn and filthy (not cleaning staff but all furniture). Major electrical problems in kitchen; could not use main light b/c wiring of switch was wrong-fire hazard; could not use 2 burners on cooktop; refrigerator smells like fish; all buttons and instructions on coffeemaker and dishwasher worn off so you have to GUESS how to use/turn on. Would never stay in this unit again and rethinking 360 Blue after this experience. We had repair person show up claiming we called for dining room chair repair; did not. Wish the issues actually IN the condo had been fixed. All porch and living room furniture needs to be replaced. Living room pillows all throw feathers everywhere when touched-I am very allergic- it was basically a hot mess. Sorry but not coming back here and we tried to call for help; poor value big $$
Lisa F.
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
Danielle S.
2018 年 5 月 5 日
May 2018 Stay
We had a pleasant experience at this condo. It had some minor wear and tear damage on cabinetry, but nothing major, and nothing that affected our stay. It was clean and comfortable, and location to the pool/beach/town couldn’t be beat. We love that it came with 4 bikes and the amenities of Watercolor couldn’t be beat.
The highlight of our trip was getting family photos taken on the beach by Adam Lee Photography. He was recommended by the Watercolor concierge, and we can’t recommend enough either! He did a great job, and was able to get all the pictures we wanted (and more!) done within our timeframe.
Danielle S.
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
4/10 (不満)
James S.
2017 年 12 月 27 日
December 2017 Stay
We were very disappointed that we were unable to access facilities (fitness center, movie rentals, room charges in restaurant, toiletries, cleaning services).
After we booked our reservations through Watercolor, ownership changed hands and we were not made aware of the changes.
Our unit was very dark; needing more overhead lighting.
There were feathers all under and on the couches from the pillows. The sheets in one of the lower bedrooms were disgusting upon our arrival (covered in pubic hair).
There were no guides to using the televisions and the remote controls didn’t work properly.