オーシャン＆ネカニカムリバーアクセスのマーメイドソングビーチバンガロー、10名様まで宿泊可能

Thank you so much for the wonderful review! We’re thrilled you enjoyed the toys, books, grill, beach gear, and especially the well-stocked kitchen (sharp knives are always a win!). We’re also glad the quieter location was a good fit for your crew and that you enjoyed being able to walk the boardwalk into the commercial district when you wanted.

Thank you so much for the 10/10 review and for taking the time to share such helpful feedback! We’re really glad to hear you found the home comfortable and well stocked. We appreciate you letting us know about the squeaky twin beds and the bedroom outlets — we’ll have those checked and addressed right away. We’d love the opportunity to host you again in the future!

Thank you so much for the kind review! We’re so glad the home worked well for your family and that the space allowed everyone to spread out comfortably. Happy to hear check-in was smooth and that we could quickly help with the Wi-Fi. And hearing that all three kids called this their favorite beach rental truly made our day! We’d love to host your family again anytime.

Thank you for the opportunity to host you and your friends. We are so glad you enjoyed the comfort and cleanliness of our home.

Anthony, Thank you so much for choosing The Mermaids Song. It was delightful to host you.

Thank you so much for your kind words! We're thrilled that your family enjoyed the snack tray, the coffee bar, and the cozy fireplace. It's wonderful to hear that even in the cooler weather, you were able to relax on the front porch. We’d love to host you all again anytime!

Thank you Jeremy. It was a pleasure to host you.

Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience and made some wonderful memories during your stay. It’s great to know you enjoyed the excellent location, cleanliness, and the well-stocked amenities. Being able to walk everywhere and feel safe in a friendly neighborhood really makes for a perfect getaway, and we’re thrilled that our property contributed to that experience. We look forward to hosting you again for more memorable moments in the future!

Thank you for your delightful review! We’re so glad you enjoyed your stay and found the house to be both fun and perfectly located. Being close enough to walk to the touristy areas while enjoying the peace and quiet of the neighborhood really is the best of both worlds. We’re thrilled you loved the nearby beach—it’s such a beautiful and serene spot! We hope to welcome you back for another wonderful getaway soon!

Thank you so much for your thoughtful review! We’re thrilled to hear you found the house spotless, well-stocked, and the beds cozy—we take a lot of pride in providing a comfortable, welcoming space. We completely understand your feedback about check-in time. With our high cleaning standards and quick turnovers, we aim to ensure everything is perfect for each guest. That said, we’re always evaluating ways to improve and truly appreciate you sharing this perspective. We’d love to welcome you back anytime!

Thank you for your wonderful review! We’re so happy to hear that you had a great stay. It’s always our goal to provide an exceptional experience for our guests, and your kind words mean so much to us. We hope to welcome you back for another amazing visit in the future! Warm regards,

Sherryl, Thank you for your kind words! We're delighted to hear that you were pleasantly surprised by how well-stocked the house was and that your great granddaughters enjoyed the abundance of toys. It's always our aim to provide a comfortable and enjoyable experience for our guests of all ages. We would love to welcome you back for another stay sometime in the future!

Danielle, We are so happy to hear that you had a wonderful time and enjoyed the close proximity to the beach and all the amazing amenities we stock for guests.

Chris, We are so happy to hear you appreciated all of the wonderful amenities that were provided and the awesome location of the house.

Thank you for the opportunity to host you.

Alan, Thank you for your wonderful review. We are so glad you had a great time.

Thank you for choosing us! It was a pleasure to host you and we are so thankful for the sweet gesture you made in leaving the game behind. Wonderful experience!

We’re genuinely sorry this guest chose to misrepresent the situation in their review. To clarify: there is no fee associated with the guest verification process unless a guest is flagged as very high risk—and even then, they are simply asked to place a fully refundable deposit, not pay a verification fee. This system is in place to protect both our property and our neighbors from exactly the kinds of issues that have led to overregulation in many STR communities. In this case, the original guest disclosed—after booking—that they would not be staying and that the individuals arriving would be different from the person listed on the reservation. This violates both our house rules and platform terms, which clearly state that reservations must be made by and for the person staying. We were simply following established policies. While we always aim to help guests resolve issues, our cancellation policy was clearly stated at the time of booking, and we cannot bypass those policies at the last minute. The claim that we made "threats" is categorically false—we did remind the guest of the consequences of violating terms, which is not only appropriate but necessary to maintain the integrity of our listing. We work hard to create exceptional experiences for respectful, rule-abiding guests, and we stand by our policies. Our goal is always to be transparent, fair, and professional—something we’ll continue to prioritize for every future guest.

Jennifer stayed with a large group. They were respectful and tidy but they did damage the sink. We were on a vacation of our own when our housekeeper notified us with pictures. No one was nasty in any way to Jennifer. We asked if she knew how the piece was damaged and if a piece of it had fallen in the drain. This is where the conversation turned and she demanded that her group be allowed back into the house to take apart our drain. I tried to explain that we could not allow guests to take apart the sink and we had another rental checking in shortly. Jennifer then insisted that her group didn't touch the sink and it was like that before they came (this is untrue). She and her group then went back to our house and tried to bully my housekeeper into letting them take my plumbing apart. *If they didn't break it, how would they know the part went down the drain? Jennifer was charged $85.00. $10.00 for a new part and $75.00 for a plumber to check the drain. She then sent me a blackmail email, threatening to leave us a bad review that she promised everyone would believe unless the outcome changed. Here is her email: I didn't read the reviews of your property when we booked, but I can see now that you had at least one other guest who similarly found themselves in disagreement with you over what you claimed they were responsible for, and that they disputed. I think that another review that outlines our unpleasant interaction with you as the property owner might suggest a pattern and thus be more of a warning to others who are considering staying at your property. I don't like to air my grievances in such a public way nor flaunt them at you to get a compromise, but as for my review, the story is not yet finished until this is fully resolved. As it turns out, the sink damage was a bit more extensive and a part could not be found. The cost to fix it included the purchase of a part that was shipped from Europe and the plumber was upwards of $150. It always hard to tell someone that they damaged something and we realize that accidents happen but this was crazyville. It's a bit ridiculous that a guest would try to barge back in and try to take apart your plumbing and then blackmail you for a review. In the end guests should compare the two negative reviews, they both have commonalities. They both tried to use the review system to get away from their responsibilities.

As owners of The Mermaids Song, we rather take the high road here and use this opportunity to showcase this renter and her experience as an example. Tammy was sent a list of information, rules and expectations 2 weeks before her stay. This was her response: Thank you for the helpful and thorough information. You have done a great job detailing the expectations. We have all very similar house rules as well and will be very respectful of them. I was going to ask if there was an opportunity for early ck in. We are about 2-3 hrs away and had hoped to have a late lunch at the house with the little ones schedules. If this is possible it is greatly appreciated. I appreciate the availability of the beach accessories as well. We too will bring some of our own beach things as well as extra propane bottles. We are campers and have plenty in stock. We are also ALL NON-SMOKERS so no worries there. Looking forward to a fun time!! Tim & Tammy, Tue 3/19/2019 8:26 AM PDT She and three cars full showed up unathorized and expecting to check in at 12:30pm but found my husband on the roof (after a wind storm the night before) and housekeeping cleaning after a 11:am checkout. She lied to my husband and told him I said she could check in early. I'm not sure how we could possibly accomodate that after a 11am checkout and our rules state clearly that we offer early check in as a standard when we can but unauthorized will result in a charge. NO HIDDEN MESSAGES HERE! She then attempted another unathorized check in at 2pm and my housekeeper gave up and told her to have a wonderful stay. At that point what do you do?? Her Response after check in (note the time stamp) What an absolutely wonderful home to spend our mini family getaway!! So homey and we are very comfortable The kids are beyond excited with the toys. Thank you so very much for the gifts. So very unexpected.. Hope this weather holds up too!! Tammy, Sat 3/30/2019 3:40 PM PDT Upon check out there was a stain on the bedroom floor, comforter had red stains all over it, they took items from the interior outside and broke them, and left all of the puzzles and toys mix matched and out of their boxes for the housekeeper to attend to or for the next guests disappointment. Her untrue and spiteful review followed a $177.00 charge against her security. We have many reviews and hold superhost status but not on here and this renter gambled that we could be extorted or that we would look away for a review.

The Mermaids Song is 60ft from the beach and 2 short blocks from where the prom starts. It's perfectly far enough not to be in the "Party" zone where the beach is private and the crazy is left behind but close enough that a stroll will take you to it all. I'm sorry if Brenda missed it but anyone googling it can see for themselves. It's so hard to answer to these types of reviews. As far as the bathrooms, we advertise the house has what it is so it's a 1.5 bathroom house but here is what Brenda fails to explain in her review...it has continuous hot water. With 10 people in a house in Seaside or for most rentals, it doesn't matter if you had 3 bathrooms because without an amazing water heater you would still be taking cold showers or no showers. Then she fails to tell you that the half bathroom has a huge illumination makeup mirror on the wall with a dry shampoo and makeup bar and an outdoor shower with Hot and cold water and a huge mirror in the hall with an outlet for drying hair. We have thought throughly about how people use the house. I wish guests would think thoroughly and thoughtfully with their reviews. The forms could be daunting on you if you ignored them for months. Hopefully people realize they receive them immediately after they book and they merely have to copy and paste a link to all their guests in different places . Brenda made her trip stressful on herself. That is the truth of it and our hospitality and effort to provide everything you could possibly think of is once again over shadowed by careless thinking. This may seem blunt and it's meant to be. We are tired of hosting the Brenda's of this world. If you are reading this and you can accept responsibility for yourself, read a listing, ask questions and be respectful then I assure you we are the best place you could ever book. Over 1,875 people have said so from other platforms and we were recently chosen as the best rental out of 275 in Seaside. However, if you are like Brenda, please book someone else's home where it smells like pee and everything is broken and no one cares what you come and do!

Kristi, Thank you so much for the wonderful review. It's been such a long summer and we really needed a wonderful renter such as your family. You were so respectful, caring, and communicative. We would love to have you back any time!

When guests show a complete lack of respect for your rules it is an abuse of hospitality. Remembering that you are not in a hotel, and that someone is sharing their home with you and that they likely use their home themselves, is not asking a lot. Asking people not to check in hours before we allow, for their own safety during COVID, should not be difficult. When I arrived to stock the house and found someone that shouldn't be there has thrown up on your front door and left there belongings but is no where to be found...It's a bit disturbing! To my surprise Ashley thought nothing of asking about an early check in and rather then clean up after her guests who puked, she thought...why not head to the beach. Then as if that isn't a rough start, they bring a dog to a house that states no pets. I wonder how uptight Ashley would be if someone walked into her house unannounced that she didn't expect and brought a dog that her child is allergic to. We love what we do but we don't like hosting entitled, disrespectful people. Ashley it might have been more honest if you took responsibility for your actions.

Thank you for choosing us. We were so happy you had a great time.

We loved having you and hope you will choose to stay with us again soon.