カタリナアイランドドリームホームズバックハウス

Thank you, Erick!

Thank you, Sarah!

Thank you so much Jill!!!

Thank you so much! I’m glad you enjoyed your stay!

Thank you Andrew for your kind review! I’m glad the water heater situation was resolved quickly! I look forward to acomadating you and your family in the future! Happy rest of summer!

Thank you for your review. We tried to supply beach towels and chairs but, after a couple rentals, all were gone. We do not provide shampoo as most people, especially women, tend to bring their own. Also, we really do try to take care of the environment and those little plastic bottles are a waste. The utilities are extremely high on the island and to have A/C, my rates would be at least double. I was born and raised on the island, 4th generation, and I try to keep my rates fair so families can enjoy. If you look at other rentals, they are much more expensive. The beds were replaced in April and are temperpedic which, my guests that return every year are thrilled with. Again, thank you for your review.

Thank you for letting me know about the TV’s. We do not provide WiFi.

Unfortunately, false! I was just staying in the home prior to his arrival, the valves were not broken! We had just had all the plumbing fixtures replaced in anticipation of Summer. I’ve been renting my homes for almost two decades. I guess there’s a first for everything, including being called a “Karen.”

Wow, talk about contradicting yourself. I had called the guest before their stay because I was not seeing their reservation as there was a glitch with VRBO’s calendar. During our conversation, which lasted less than 10 minutes, their reservation was there and clear. I informed her she was all set and not to worry. Mind you, I have been doing this for over two decades. During that conversation, the guest asked me if they could have any early check in which I obliged as there were no guests checking out the day of their arrival. I had no further communication with the guest during their stay. Upon their departure, my crew sent me a video of the towels that they had used. I asked if that was vomit on the towels as they were yellow, orange, black, ect. To which my crew responded “we don’t know but, it looks as if they used them for everything.” I charged the guest a VERY minimal amount for the towels that needed to be replaced. To which, I had to purchase and take over to the island. Of course they were “WHITE” towels for sanitary purposes. ?? When the guest messaged me that she was upset about the charge, I explained the reason to her which she then messaged back saying that it’s just makeup and they had cleaned the entire house before leaving so my crew didn’t have to do much? Hm As far as ants go, it sounds like they brought them with them? Since they had just arrived and they were in their food and luggage? It is clear in our listing, no A/C or WIFI.