ベストビーチフロント-美しいオーシャンビュー-完璧なロケーション-10月の割引！

Thank you for sharing your feedback. We’re sorry some aspects of your stay did not meet your expectations. This is the first rating under 5 stars that we’ve ever received and we take that seriously as we love sharing our home with our guests -we sincerely want you to have only the best experience. The requirement to bring sheets is noted in the listing, welcome packet, and house rules. We also provide local linen-service information and offered our personal sheets so that you could settle in comfortably. Cleanliness is a priority, and our home consistently receives high cleanliness ratings. We have not previously received reports of mold, but we take your concern seriously & have already followed up. The visible faucet screw is part of its design. We strive to provide value for our guests and invest in improvements each year, including new deck structures last year and the creation of an entirely new primary bathroom earlier this year. Despite this, we’ve not raised our rates in years. We appreciate your feedback and remain committed to providing a welcoming, comfortable stay.

Thanks so much for your review. We’ve poured our heart & soul into updating this special place on the beach for all to enjoy.

Thank you for your message. Your enjoyment is paramount & we’re so happy to see you enjoyed your stay. We proactively manage & sincerely appreciated your communication to remedy anything that popped up immediately. We rent via both VRBO & local realtors who are familiar with the property. We price based on their review & recommendation for seasonal weekly rates which are higher in July & August. We can certainly revisit. Our townhouse is unique in that we added 2 AC systems to the 3rd floor (otherwise it’s too hot to enjoy the beautiful views, as these condos were built just with the 1st floor AC which doesn’t reach to the top floor.) This year we also got new polywood outdoor furniture (rockers & dining set for 2nd floor deck; as well as new patio polywood conversation set), brand new 3rd floor deck conversation set & a new 3rd floor outdoor bistro set. We just had a brand new refrigerator delivered too! We added more bowls, mugs, glasses, knives, blender, etc to make sure our guests have everything that they need to enjoy your stay! Thanks again for staying with us!

Hi Anne - Thank you for your review & highest 5 star rating. As soon as we received your feedback post stay we quickly had brand new silverware sets for 16 delivered, so that forks/spoons/butter knives are matching. Additional steak knives were in the closet, so they’re out now too so no one misses them. We encourage our guests to communicate as we could always address your needs sooner to make your stay even more enjoyable. While beds are as pictured we appreciate some may not like the bunk bed set up. We do our best to accommodate our guests who we sincerely appreciate so very much. Thank you again for your 5 star review & suggestions to better the place for others.

Thank you for your review. While we were glad to see that you had a great time, we were surprised to see your comments regarding the cold temperatures and slow drain. The same company that fixed the leaking AC condensation line could have easily fixed the tub drain, as well as remedied the cold temperature if we had known these were happening. We received your picture of the AC condensation line leak 11:27 pm on 7/3 the night before Independence Day holiday, & called both our roofer (new roof 2021) & HVAC plumber who both serviced us the day after the 4th of July holiday - the HVAC plumber identified & fixed the AC condensation line leak same day. We wish we could’ve gotten them there sooner too. In prep for summer we spent a bit more to add the 2 AC mini splits to the 3rd floor for our guests as we felt the top floor in summer could be too hot to bear without it. We leave the temperature controls up for our guests to determine. We’re sorry you found it to be too cool. Upon receiving your message we immediately reached out to our current guest to see if drain or AC issues needed remedy to ensure all is in good order. We always strive for a 5 star review. We pride ourselves on good service & appreciate our guests - we sincerely do our very best so that our guests enjoy their stays.