新しいリスト！ スキーに近いガスログ暖炉のある犬に優しい山小屋

Thank you so much for sharing your feedback with us. We are delighted to hear that you enjoyed the peacefulness of your stay. We also appreciate you letting us know that there were a few things that needed fixing during your visit. Your understanding and patience mean a lot to us, and your feedback helps us continue to improve for future guests. We hope to welcome you back for another relaxing stay soon.

Thank you for taking the time to share your feedback with us, Raj. We're delighted to hear that you loved the location, furniture, and art in the home. However, we are sorry to hear that you found the check-in and check-out times to be inconvenient for an overnight stay. Our standard check-in and check-out times are set to ensure that the home is thoroughly prepared for each guest's arrival and departure. We understand how important it is to have flexible timing, and we will take your feedback into consideration as we work to improve our guests' experience. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.

Hi, Olivia! We are glad that you enjoyed your stay. We appreciate you letting us know there is room for improvement, and we have passed your feedback along to our local manager. We look forward to hosting you again.

Hi, Marie! We're glad you stayed with us and apologize for the lack of hot water. Maintenance has been asked to turn the water heater up. Thank you!

Heather, we are disappointed to hear of your negative experience. Please know this is not the high standard that we hold ourselves to. We have confirmed the heat is working properly. While we know it doesn't remedy your negative experience, we hope the compensation provided alleviates some of the stress. We will use your feedback and experience to help make a more positive environment in this home moving forward and we hope that you will allow us a second chance to host you for an incredible vacation experience in the future. Thank you!

Tara, thank you for being our guest and sharing your experience! We're so pleased you enjoyed your visit and would stay here again-- we'd love to have you! That said, we apologize for the cleanliness concerns with the furniture and our local manager assured us they shared your comments with housekeeping so the pet hair can be addressed. We're sorry for any discomfort due to the warm weather and want you to know our team would have provided additional fans during your stay to make you more comfortable. Adding extra floor fans to the home has been suggested to the homeowner for consideration. We enjoyed having you as our guest and look forward to hosting you again.

Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. Pantry items like oils and spices are not usually stored in the home for sanitary purposes. We encourage our guests to bring any food-related items they may need during their visit. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We apologize for the inconvenience and hope we can host you again!

Hi Tammy. Thank you for sharing your feedback with us. We sincerelty apologize for the troubles and inconveniences you experienced that prevented you from having a flawless stay. Please know, these concerns have been passed along to our local operations manager to review and address. We have verified with local management that the TV and remotes have since been replaced to prevent any further issues or confusion for future guests. Guests can always find additional information in regards to the homes offered amentiies in their Trip portal. Information to access guest Trip protal is sent with guests confirmation emails. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to host you again for a much more enjoyable stay!

Thank you for your review, Peter. We are pleased that you enjoyed your stay. There is a shovel on the porch for guest use. The outage was widespread due to the major winter storm which caused downlines. We also encourage guests to review the listing and photos to ensure that the home is everything they are looking for. The listing shows photos of the stairs to access the home. We hope to host you again very soon.

Thank you for your review, we are so sorry you didn't enjoy your stay. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that this concern was not reported to us during your stay as we would have been happy to assist. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future!