We loved the outer banks. We loved the location of the house and we loved the beach. However the house was filthy. I hate to write this without giving the property company a chance to fix the wrong. I thought maybe they would look at what I wrote and the photos attached and they would be embarrassed and try to make it right with me. However when I explained our issues with the house and even sent photos to give them a chance to respond accordingly. Their response was that they would pass on my feedback to the maintenance company and house cleaners. We will be back to the outer banks but won’t ever stay in one of this companies homes.
KRISTEN H.
2021 年 3 月に 7 泊滞在
4/10 (不満)
David M.
2021 年 11 月 28 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Thanksgiving at Brown Pelican
This property is in a great location and at one time was probably beautiful. However, it needs some serious work. There is mold on the ceiling downstairs on the first floor. The deck is soft right at the entrance on the third floor. There is rust on pretty much everything including floor registers, fixtures, windows, etc. Seriously lacking in cookware, and what was there was pretty poor. Most serious was a glider that is in the upstairs living room that is broken. It caused my sister to almost fall out forward and caused my 89 year old father to fall backward and hit his head on the wall. The fireplace was not working either which was one of the main draws to this property given the time of year we were going. Lights under the deck outside did not work and were filled with water causing an electrical hazard. Unless there are some major improvements, I would not rent this property again. I strongly feel that this property was materially misrepresented in the pictures placed on the VRBO website, and that these defects and problems were known and not disclosed.
David M.
2021 年 11 月に 7 泊滞在
8/10 (良い)
Esther M.
2021 年 5 月 30 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice home
The property could use some upgrades! The beach walk way is very hard to get to beach the board walk at the end by beach is completely buried in sand which makes it very hard to walk through! Over all it’s a nice place comfortable!
Esther M.
2021 年 5 月に 7 泊滞在
6/10 (普通)
Rose N.
2021 年 5 月 10 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Beautiful view of the ocean
The home is in a beautiful location. The home could benefit from some general maintenance throughout including repair to screens as well as a deep cleaning including carpets. The access to the beach is very challenging when carrying beach equipment.
Rose N.
2021 年 5 月に 7 泊滞在
オーナーについて
オーナー : Resort Realty
Resort Realty - Nobody Knows the Outer Banks Better!