" Casa Grande" Hot Tub_ Indoor Basketball + Movie

Appreciate the feedback and concerns are taken seriously. If a group is coming for a 7,000 sf barnadamium style experience engulfed in nature, then this is a good choice. As noted in many of the reviews, despite the size and the amount of things going on, the place is exceptionally clean. Due to the size and amount of time it takes to clean we apologize if something is not acceptable, the time to say something is when you are on premises..: above are quick and easy fixes that come with the “rustic mountain experiemce”… especially when one of the 7 doors is left open and nature creeps in. Thank you for staying with us.

Thanks for the great review and all the kind words... We love the feedback and look at it as an opportunity to improve. All of our units are brand new and we are still working thru some unforeseen challenges. For clarification (to those reading review) there are 2 grills on the front porch... the grill next to the one you used is brand new... left the old one for keeping stuff warm (as requested by previous guests). Sounds like we should remove the old one to avoid confusion. Also, there is a 2 eye cooktop in the kitchen... in addition, we put a brand new full set of pots, pans, cooking utensils,etc... the works. We already have plans to put a full size range and upgrading the kitchen. The original idea was a man cave kitchen (as requested by the mtn. Bike crowd), but casa grande has turned out to be very popular for big family vacations, reunions, etc. So gourmet kitchen should be in by july 4th. Keurig and micros in the bedrooms (studios). There was an assortment of k-cups next to the s'more kit and toiletry kit we leave for each room. Although, there is an ice maker in kitchen refrigerator... seems like the ice goes fast with all the day trips. Tip for future travels: if you go to the local Triangle stop, with any purchase you can fill your cooler with ice. A book is a great idea for when you are in casa grande, but we tried that and just confused people more, hence the personal "drop in" to walk thru for instructions. There is so much going on just easier to do the walk thru... and each guest seems to have a different set of questions. As far as getting on the property and instructions as to how to get to your unit and where to park... that is included in the extensive welcome email and text you should have received. We find most people navigate by the photo on the website. Email also includes the basics on where to eat, where to shop, and where to go. We tried directions, but just found it easier for people to use a navigator. Firepit, hot tub, and outdoor shower are all in the works and will start appearing in the next couple weeks. For the meantime, travelers are welcome to use firepit at the pond (in the gazebo). Also, not sure if you used the new laundry room... was a big request and a big hit since recently introduced. Thanks again for the feedback and we look forward to your return!

Apologies for the hot tub... we deep clean between every guest and somehow the hot tub got an electronic error. We did reset error code (once it was brought to our attention), but the hot tub did not warm up in time for them to use it. Everyone does love a hot tub, especially when you get a foot of snow. Fortunately, we do have 4 hot tubs so we were able to offer another one, but as noted, taking the kids there in their swim suits probably was not a prudent plan. We do our best to accommodate our guests, but we do advise parental supervision (especially in an unfamiliar environment with lots going on)... even on vacation you need to keep an eye on the kids. Thanks for all the great compliments on how much there is to do inside (if you do not want to go out and play in the snow).