Quédate en nuestro lago prístino: trae tu bote.

It was fun hosting you and taking you out on the lake on the boat! Congratulations again! Tami & Norbert

Alright - let me respond to this: 1. I would say that everyone reading this "review" will see that the reviewer has issues starting with the way this was written. 2. While we welcome ANY criticism to make things better for future guests, I believe readers of these "accusations" need to hear the full story, especially since we pretty much always get 5-Star praises: Let me start by stating we recommended not to host Eldon and his party in your home. From the beginning - even before the arrival - we were asked to provide things. We purchased kayaks upon Eldon's request they asked for to rent. They were never used. When they checked in and couldn't figure out a basic light switch dimmer and I explained it, they asked "if I had a roll of paper towels." Normally this is something you don't "expect" and get or bring yourself. What did we do instead of sending them to the grocery store? We gave them a roll of paper towels, as we are providing and giving people. While it is true, that Tami accidentally went into the rental space for seven minutes (which can be seen on our security cameras) this was a human mistake that never happened before and had absolutely no negative or harmful effect whatsoever. However, it was "used" to get money back. So we agreed that this was our mistake, and refunded one night. That was already more than generous. We then provided treat gifts for them, like we do for others randomly. They were received with a cold "Thanks" text message. And after a week's stay we were blamed for "garlic smell on their things". This is so ridiculous as our kitchen is upstairs, venting up and out, not down. This guest's sole objective was to get money back, take what they can at our expense, and fabricate things to benefit them. Lastly they forgot to pack some clothes and when we mentioned that we were accused of not “checking drawers”??? We even mailed them their belongings back to their house. This was their first stay, so they need to learn to live in a shared space as we clearly describe in our listing . Folks like these would be better off in a hotel.

We are glad you had a good time - and thank you for being fantastic and very respectful guests. Come again anytime!

This is a very unfair and "one-sided" review: 1. We contacted you ahead of time about your plans regarding boat rides and the lake use and you never responded. That's on you, not us. We can't sit "idle" because you don't communicate or don't know what you want to do. You also never mentioned tubing with kids. The booking was for four adults. 2. Our listing is making it very clear what to expect regarding kitchen and other amenities. We never received any complaints from people who read our listing or asked questions. 3. The gazebo, yard, and landscaping are always in good condition. The lawn gets cut at least once a week, we mulched all beds shortly before you arrived. 4. We almost exclusively only receive 5-star reviews, in particular, because of our cleanliness. We never had any bed bug issues in our home. Everything gets washed each time we turn over the space, and frequently steam cleaned. You brought your own sheets, so the only explanation is that you had brought them in on your sheets. We had renters after you with no issues whatsoever. They used our couches and blankets. I understand that you were disappointed about the 4th washout. Bad weather is nobody's fault. Your profile says you haven't used VRBO much yet – that’s obvious. We hope you learn from this by communicating better with your hosts ahead of time and don't dump the issues caused by you, and fabricated by you on the hosts who are accommodating above and beyond.

Thank you for your feedback. I’m sorry your stay did not meet your expectations. I encourage all guests to contact me during their stay if they have any questions or concerns, as I’m committed to resolving issues promptly. Had you reached out, I would have been happy to provide TV instructions immediately. I also appreciate you mentioning the snacks. After reviewing them, I found they were marked with “Best By” dates rather than expiration dates. These dates indicate peak quality, not food safety. Nevertheless, I have refreshed the complimentary snack selection because I want every aspect of my guests’ experience to be positive. Thank you again for your comments, and I wish you all the best in your future travels.