Retiro Round Lake Cabin

Hi Jan, while we always strive for 5 stars, we are very happy that you enjoyed Round Lake and had a chance to enjoy time with your family! Thanks Randy

Charles, hope you had a great trip and good snow! Thanks again for the interest in our cabin! Thanks randy

Hi Elizabeth, thanks for staying with us on your recent trip to Round Lake! As always, its important to us that you have a great time while your at the cabin & enjoying the area. Although it should never be the norm, I do encourage all guests to contact my local property manager if they are having any issues/concerns. My property manager did send a video of the coffee machine working, so he could have gladly helped with the operational issue. I also addressed the utensil as they should be dry & put away prior to arrival. My property manager did point out that there was some wear on one end of the couch so I'll be addressing this winter. Thanks Randy

Thanks again for staying at our cabin! From our personal discussions it sounds like you enjoyed the cabin and Birkie weekend! As follow up on the review, it is customary with vrbo rentals that the host will provide starter consumables & guest will bring the remaining consumables for their stay. That is the policy we follow & it is mentioned in the listing and check in information. Appreciate you bringing issue up so it can be clarified again. Thank you for the suggestion on the blankets and bedside tables, additionally we'll address any mustiness in basement. Once again, we appreciate you staying at our cabin and we will continue to strive to make everyone's stay on Round Lake as enjoyable as possible! Thanks Randy

I'm glad you enjoyed several features of our cabin. As this is the first 3 star review we've ever received, I'll make a few comments as we always want to make sure our guests enjoy their stay! I apologize for the issue with the paddleboat. Our cabin provides 2 kayaks, 2 paddleboards, a lily pad and of course the paddleboat. Despite other locations or renters charging up to $50 for each of these items, we do not charge anything to the cabin rental rate as we like to use them when we're at the cabin and think it's helpful to our guests not to have to transport or rent. As you can imagine, sometimes these items can be damaged (I just bought a new kayak paddle 2 weeks ago). We're always happy to repair or replace when damage occurs, unfortunately we were unaware of the paddleboat issue. We truly appreciate your help fixing! Our standard starting supply is to provide hand and dish soap as suggested by VRBO. You'll want to bring additional hand/dish soap along with soaps/shampoo for shower. As stated on property description, there is no wifi. Screens for the big sliding doors are a constant item that needs to be repaired and we do so with each new guest. I have touched base with the professional cleaners on the window cleanliness. We do have chairs that many guests use for both the deck and fire pit. We will consider adding deck chairs when I do the property review this fall. Once again, thank you for your input and we will look to continue to improve the property for our guests!