Sails 3 - Waterfront Apartment

Experience waterfront serenity at Sails 3, a stylish apartment offering panoramic water views of Cudgen Creek. Unwind in the spacious living area or enjoy alfresco dining in the outdoor BBQ space. With the creek and beach just steps away, it’s the perfect retreat for couples, friends or small families seeking a serene coastal escape.

*Note: The apartment is currently being updated with some new furniture by end of December

Guests can use the entire apartment except for one locked cupboard.

You’ll have a dedicated personal host available to assist you anytime during your stay.

The pool is communal and is shared with two other apartments. There is direct access to Cudgen Creek from the front of the building.
Dear Guests,
For the benefit and wellbeing of all our guests and neighbouring residents we have put into place some rules and regulations. As a condition of your confirmed booking it is implied that you have read and agreed to abide by these terms and conditions. Understanding and complying with our house rules will make for a comfortable stay for everybody. Please read the rules carefully in order to avoid mis-communication, loss of security deposit, eviction or excessive fees & charges.


PROPERTY: Sails 3, Kingscliff NSW

CHECK IN
CHECK IN TIME 2PM or later unless prior arrangement has been made with your host. Self check in and access to the property is available via a coded lock box. Check in instructions will be sent to you the day before check in.

CHECK OUT
CHECK OUT TIME 10AM. Please follow the 'Check Out Instructions' (see below) before you leave. We do a property inspection once a guest has vacated to ensure all check out instructions have been followed and the property has been left tidy and in an undamaged state. Failure to do so may result in extra cleaning fees or a claim on your security deposit. If you would like a late check out please contact us to arrange a time. Late check out fees may apply.

CHECK OUT INSTRUCTIONS
Please ensure you follow these steps to avoid any extra cleaning fees.
1. Remove your food from the property.
2. Dishwasher packed and turned on.
3. Throw out rubbish and put in correct bins.
4. All windows and doors closed/locked.
5. Fans, lights and all appliances switched off.
6. Remove personal items from all areas.
7. Please return key to the lockbox.

ADDITIONAL RULES
- Quiet Time: 9pm - 8am
- No music played outside from 8pm
- No extra visitors. Guest access only.
- No weddings/events or festival attendees.
- No parties, groups or events.

EXTRA CLEANING FEES
Extra cleaning charges may be incurred for the cleaning of dirty dishes, food removal, rubbish removal, cleaning of BBQ, stained linen etc. If the cleaning costs exceed the set cleaning fee on your booking summary you will be charged the additional costs.

BINS + RUBBISH
Please put the correct rubbish in the allocated bins for general waste, recycling and green waste. Extra cleaning fees will be charged for extra rubbish in the case where the incorrect items are not put into the correct bin.

PARKING
Please park in the Unit 3 designated parking space in the garage.

WIFI
We offer Free WIFI, on a fair use policy. Our speeds are good, and you are welcome to use it, however heavy use such as streaming will incur additional charges.

UTILITIES
Please do not leave any electrical appliances switched on when they are not in use, or when you are leaving for the day. This includes air conditioners, fans, hair straighteners, tv, stereos, portable device chargers. Wi-Fi and utilities are closely monitored. If excessive or commercial use of utilities such as gas, electricity, water.

FAMILIES + CHILDREN
Children must be under active supervision at all times and duty of care is at the responsibility of the parent or guardian. All child friendly items are maintained & checked regularly. If a porta cot, high chair or baby gates have been organised/hired throughout your stay, we request that you do an inspection of approval of these items upon arrival & prior to use.


GUEST ACCESS ONLY - NO VISITORS
Guest access only. You may not allow any person/s other than the person/s named on the Booking Summary/Confirmation to occupy the accommodation or the property. Please contact your host if you wish to invite visitors or extra people. If you have arranged this without notifying your host you will be charged a penalty fee. Your booking includes up to 6 guests per booking (including children) unless prior arrangements have been made. We are happy to discuss your specific requirements upon booking.

PARTIES & EVENTS
We have a strict NO PARTY, NO EVENTS & NO VISITORS POLICY. We do not accept reservations for guests attending festivals. Failure to comply with this policy will deem your booking invalid. If a complaint is reported, appropriate authorities will be notified if anti-social behaviour has taken place. All guests will be evicted immediately without refund or notice.

NOISE
Please be respectful of fellow guests and residents. All noise levels must be considerate between 8pm-8am. This home is in a residential area and any complaints of noise levels from the neighbours or any other source will render your booking invalid. In this circumstance, we reserve the right to evict all guests immediately without refund or notice.

NOISE POLICY
- Quiet Time: 9pm - 8am
- No music played in any outdoor area from 9pm
- No extra visitors. Guest access only.
- No wedding/events or festival attendees.
- No parties, groups or events.

OUTDOOR AREA
Please do not use the outdoor area or pool after 9pm. Speakers and music are not to be taken outside after this time, we request all guests to move inside and close all doors after this time. If complaints from the neighbours are received we reserve the right to evict all guests without notice or refund.

PETS
No pets are permitted on the property. If there is evidence that a pet has visited or stayed at the accommodation, it will be deemed a breach of these Terms and Conditions. You will be requested to remove the animal and charged a $350.00 cleaning and deodorising fee.

COMMUNAL AREAS
Some areas of the property are shared amongst guests. We kindly request that all guests leave common areas safe, neat, clean and tidy after using them. Offensive or anti-social behaviour will not be tolerated. All noise levels must be considerate after 9pm.

LOSS OF KEY
Loss of keys will result in a $75.00 replacement fee per key/per lockout. Garage and electronic remote system keys will result in a minimum $150.00 replacement fee. Assisted access to the unit for any reason will result in a minimum lockout charge of $180.00

LINEN + REPLENISHMENTS
Bed linen and some kitchen and bathroom essentials are supplied to get you started. Some pool towels are provided. If any linen or bedding is damaged or missing during your stay you will be charged the cost of each item. Please do not remove towels from the property.

THEFT & DAMAGES
All damages and breakages must be reported to your property host as soon as possible. Failure to report an issue will result in a penalty deduction from the security deposit. To avoid damages and breakages, please do not move furniture or decor. An inventory has been done of the accommodation and the facilities to monitor theft and property damages. We also perform an inspection shortly after each check out. Nothing in this clause limits our rights to recover damages over and above the amount of the quoted Security Deposit on any booking platform.

PROPERTY SECURITY AND SURVEILLANCE
The security cameras fitted at the property monitor the exterior of the property at entry/exit points only. Your privacy is respected. Please do not tamper with, remove or cover the security equipment. Please use the code to close the automatic gates when leaving the property.


PERSONAL ITEMS
Personal items left at the property will be returned to the nominated address upon request. All postage and packaging is at the guest expense. We take no responsibility for the recovery or return of these items.

OPEN FLAMES
Use of candles, incense, cigarettes, open flames or lighters within the interior of the property is prohibited.

SMOKING + VAPING
This is a strict no smoking premise. If you smoke, please leave the property to do so. On the day you check out, we do an inspection. If there is evidence of cigarette smoke odour or cigarette butts you will be charged an extra $350.00 cleaning fee.

PROBLEMS + COMPLAINTS
In the case of any problem or complaint, you must inform your property host at the earliest opportunity. We will rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the property during reasonable hours.

RESERVATIONS + PAYMENT TERMS
To book the accommodation, payment must be made in full at the time of booking. A Security Bond may be required up to 7 days prior to your arrival to cover any property damage, excess cleaning or any other costs incurred as a result of your stay. We will not make a claim on your security deposit pending a satisfactory final inspection of the accommodation by owners, host or staff. Once payment has been received, you will receive a notification confirming your reservation. You agree to these terms and conditions/house rules once you have made payment. All reservations regardless of booking platform are subject to these terms and conditions.

OTHER FEES
A surcharge will apply to payments made by credit card.. All surcharges and fees will be displayed on your Booking Summary prior to confirmation. The cleaning fee applies to all bookings and is on a per stay basis. Direct bookings with Hostie Properties will incur a $55.00 booking fee. Hire fees of porta cot, high chair & baby gate may apply. Some properties include these items in your stay. Check with your host.

SECURITY DEPOSIT + PROPERTY DAMAGE
Guests may be required to provide a credit card security deposit. Any deductions for property damage will be