4/10 Mediocre
Julie S.
22 de oct de 2025
Aspectos positivos: Llegada
Aspectos negativos: Limpieza, comunicación y precisión del anuncio
We arrived at 4:10p (check in listed as 4p) and house cleaner was still there. Said he needed another 30-45 minutes. Not happy but we were going to put luggage in garage and return later (garage is listed as an amenity) but garage door was broken. Also trash cans in garage were over flowing but we assumed cleaner would take with him. He did not. It was still there when we returned. Floors in all bathrooms still had hair and dirt on them. Spider webs in corners. Master bath shower had mold in it. We had to get pillow cases on in the master bedroom. Found pillow case in dryer FULL of linens so took our towels out too. Wall behind bedside table in master had a large splatter stain of what looked like soda or coffee. Return air vent in living room was covered with dust. Chairs to kitchen table were not assembled properly so backs came off two of them when we sat down for breakfast. Very dangerous. All walls paint was very scuffed up so place looked very untidy. Ice maker not functioning nor was water dispenser on outside door of frig. Discovered there was no water line connected. Since we couldn’t use garage first night, we had to walk around side of building to get to front door and path lighting was very poor. Garage door did get fixed next day and all guest reported there beds were comfortable. Carpet appeared new as did appliances. Nice coffee maker.
Julie S.
Se alojó 2 noches en octubre de 2025
