The property was beautiful! When we arrived, the doors were wide open. We were concerned. We never figured out why they were not shut. Two families stayed together. We both arrived within 10 minutes of each other late Saturday evening around 10:30pm. We talked and visited for a few hours and then everyone went to bed. After laying down, my sister-in-law texted asking if I was still awake to come to the main level bathroom. She asked me if the bug she had on a paper towel looked like a bedbug. I had worked as a community resource advocate in the school system, so I have seen several bedbugs, and it definitely was a bedbug. I instantly took all of my belongings to the vehicle. She, trying to have to best outlook, suggested maybe it was just one and somehow it got there, but we'd be okay. With my reservations, I went along with it to not seem too picky. The next morning, one teen that slept in a loft bed was making her bed and found a second bug. When we got it in a bag and identified it as a second bedbug, she asked of the bumps on her forehead looked like a bedbug bite, and indeed they were 3 in a row.
The owner worked with us and did everything she could. Our problem lies with greedy VRBO. You guys refused to refund our money stating that 2 bedbugs were not enough to give us our money back. The owner instructed us to contact you 1st so we could get the entire refund or else VRBO would keep their portion....which is exactly what happened. The owner gave her entire amount back and greedy VRBO refused. We were told there had to be more pics than 2 bedbugs. Uhhh okay!!! I am certain that if there were 2 bedbugs, there were more.