3 Mi to Dtwn Shops & Eats: Mesa Home w/ Pool!

Thank you so much for your positive feedback, Wes! We will be happy to host you again!

Hi Steve, thank you for taking the time to share your feedback. We're glad you enjoyed the home, the updates, and the pool. I’m sorry for the confusion regarding the pet fee and the difference should have been refunded as communicated to you. I’m following up directly with our property management team to make sure this is resolved and that the correct fee is reflected across the listing. We appreciate you bringing this to our attention. We’re also taking your feedback about the additional fans into consideration as we continue improving the home for our guests.

From the Owner: "Hi John, thank you so much for taking the time to share your feedback. We sincerely apologize for any inconvenience. Regarding the cleaning, I’ll be reporting your concerns directly to our cleaning team to ensure this is addressed. As for the waste you mentioned, I reached out to a neighbor who confirmed that the community has been experiencing issues with outdoor cat waste. While it isn’t coming from our property, we’ll do our best to monitor the area and help prevent this from impacting future guests. We truly value your feedback, as it helps us improve the experience for all our guests. Thank you again for bringing this to our attention, and we hope to have the opportunity to host you again in the future."

Thank you so much for your feedback! I’m going to check with our booking team about you not receiving a check in email. I sent the information about the house including the door lock code and the WiFi password to the phone number that you provided but, I never received a response. But I’m happy that you enjoy our house! Feel free to reach out to me next time you are coming to town!