Boutique Luxury CBD Stay Heated Pool Gym Sauna Steam in Ritz Carlton Complex

Experience the best of Melbourne in this boutique luxury 2-bedroom apartment in Westside Place, the home to Ritz Carton Hotel. Featuring high-end finishes, a dedicated workspace, and access to resort-style amenities including heated pools, a commercial size gym, sauna, steam room and lounges. Ideal for business or leisure stays, just steps from Southern Cross Station, shopping, dining, Southbank Casino District and in the heart of the free tram zone.

✨ Boutique Luxury CBD Stay – Westside Place Highlights:

🛌 2 beautifully styled bedrooms with plush bedding & premium finishes

💻 Dedicated workspace – perfect for remote work or extended stays

🍽️ Designer kitchen with top-end appliances & full cooking amenities

🛁 Sleek bathrooms with luxury fittings and walk-in showers

🌆 Unbeatable location – walk to Southern Cross Station, DFO & trams

🏊 Resort-style facilities – indoor pool, gym, sauna & elegant lounge areas

🌟 High-speed Wi-Fi, smart TV & full laundry for ultimate convenience

🔒 Secure building with 24/7 concierge in Melbourne’s most prestigious precinct

Guest will have the entire stunning apartment to themselves. They also have access to the incredible building facilities. To access the facilities please scan the QR Code at reception and complete the online form, then give your keys to the concierge to activate your fob for you.

We respect the privacy of our guests during your stay. However, if you have any trouble with your check-in or any other issues/inquiries during your stay, we are here to help.

Guest Support hours are available via message from:
9am - 9pm Monday to Friday
10am - 5pm Saturday and Sunday

In the case of an emergency you may call us, however calling this line after hours could result in additional charges.

To ensure a smooth check-in process, the main booker who had placed the reservation are required to complete an online check-in form and provide a copy of their ID before arrival (this information can also be found in your booking confirmation) for a smooth process of receiving your check-in details on the day of your arrival.

Thank you for your cooperation!

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1) Prohibited Activities
Smoking inside is not allowed.
Parties are not permitted. Pre-approval is required for all events, functions or additional visitors. Breaching this rule may incur extra charges.
Kindly refrain from excessive noise at all times, particularly during quiet hours (23:00 – 08:00).
Minut sensors have been installed in all our apartments. These have no cameras or listening devices, but they will alert us to noise, cigarette and vape smoke, and guests outstaying there check out time without prior arrangement.

2)No Pets

3) Departure
We kindly request you to:
Return all used cookware, cutlery and utensils to their original spots.
Remove all personal items.
Sort waste appropriately for collection (we will provide the schedule).
Secure all windows and doors, switch off lights, and return keys.
A fee may be charged for lost keys or lockout, or if the property is left unsecured.
Please leave the property in a tidy state.
Please note, we cannot assume responsibility for lost items or belongings left behind. Additional cleaning fees may apply if the property is left untidy.

4) For alterations like shortening your stay, early check-ins, or late check-outs, please request prior to your arrival. Please note, these may be limited during peak periods.
Shortening your stay may result in only partial refunds, and rebooking during busy periods might incur additional charges.

5) Damages, Breakages and Losses
All damage or breakage must be reported to us immediately.
Removing or relocating property contents without approval is not permitted. Non-compliance may result in a damage fee.

6) Housekeeping
Please promptly report any cleaning issues upon arrival via your booking platform with photographs. We will endeavour to resolve these as soon as possible.
Use only the beds that have been paid for. Using additional beds will incur an extra cleaning fee.
That’s the formalities out of the way! This apartment is perfect to enjoy Melbourne so HAVE FUN!

Please note that our properties offer self-check-in until 11 PM. If you require check-in after 11 PM, a personalized check-in can be arranged in advance.

This service will need to be outsourced to a third-party provider and will incur the following fees:

$69 for check-ins before midnight.
$99 for check-ins after midnight.
A surcharge applies on public holidays.

For any alterations such as shortening your stay, early check-in, or late check-out, please submit your request prior to arrival. These requests are subject to availability and may not be possible during peak periods or when there are back-to-back bookings. Please note that shortening your stay may result in only a partial refund or no refund at all, depending on the cancellation policy that applied at the time of booking. Early check-ins and late check-outs may also incur additional charges if they impact our cleaning schedule or other reservations. We recommend making any changes as early as possible to allow us to best accommodate your request.

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📝 Important note:

- Access is available only after completing a short online induction required by the building management.

- Short term guests do not have access to resident-only amenities such as the cinema.

- The concierge is available to activate your keys from 10AM til’ 4PM, Monday to Friday.

- If you are arriving outside those hours, please let us know so that we can arrange your key to be activated.
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