2/10 (非常に不満)
dan m.
2025 年 3 月 24 日
良かった点 : 清潔度、チェックイン
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
Tara House needs TLC
It was a late and quick decision to go to PHX for work and thought I would bring some family members. I thought we could have a nice place and pool to have fun. Word of advice, pay a little more for a better house, neighborhood, better basic amenities, clean and heated pool, working TV’s, a house you don’t have to worry about. Oh, and don’t forget the bathroom privacy issues. No bathroom privacy. Bathrooms have glass doors and windows that only have clear frosted film. You can see almost everything. If I can see out, others can see in. It was embarrassing to see adult silhouettes during showers and bathroom uses. While outside you could see almost everything. The TV’s didn't work until the last day of my stay. Multiple text messages and try this or try that. I am not a TV tech, I just want it to work. The pictures of the home have a nice coffee bar presented. No coffee or condiments anywhere. Yes, we had to buy coffee, sugar and cream. The home is older and has old house issues. No and delayed Host or Vacasa contact. I saw the house and immediately contacted the Host for pool heating options. I waited a few days, no response. The other homes I was looking at were booking fast. I read the reviews and others liked the pool, so I booked it before it was gone. I sent another message about the pool. No response from Vacasa. Two messages sent. No response. I sent a 3rd follow up email to the now booked house invoice. Now they responded, “no heated pool.”
dan m.
2025 年 3 月に 3 泊滞在
