Steps from the beach

Thanks Kathy! Extra toilet paper should be under the sink in the main bath or in the cabinet above the toilet. :)

Very frustrating to receive a rating of a 6/10 when immediately upon being notified of any issues I attempted to resolve them and ultimately moved you to a place twice as expensive (and had to block it for future rents) with no charge to make sure you were comfortable. Not caring for Surfside in general should not affect how you rate my home and service. I did all I could to accommodate immediately.

This guest contacted me at 11:15pm after being at the property and obviously creating their own mess for 6 hours. Not one call was made upon arrival and my outdoor camera saw them coming and going several times. Had a phone call been made upon arrival, I would’ve immediately sent my Cleaning crew to check out their concerns, but this did not happen.. I believe this was simply a case of wanting a vacation without having to pay for it not to mention the phone call was extremely argumentative and literally got me out of bed after 11 PM at night. Horrible behavior.

The “smell” was from the deck being recently oiled. I have an amazing cleaning staff that has thoroughly examined any possibility of mold and there is NONE. I was at the home days before your stay and also found no evidence or smell. Making a claim like this publicly when zero attempt was made to contact me w any issues is harsh. My hope for anywhere else you visit would be that you would immediately reach out to a host if you have an issue. We cannot fix something that we are not notified about.

Enjoyed having you! Thank you for the kind words. I hope you will visit again soon!