Great family vacation! Pam was easy to reach and the one maintenance issue with a toilet was corrected easily and hassle free on our part. This unit has a beautiful view, but one thing I always look forward to is sunrise and sunset and this unit you must be at the water to see either completely. You can see enough that it is still beautiful from the balcony, but the full view is obscured from the balcony. Not a deal breaker at all for this property, but I do wish I had read it somewhere ahead of time. Another thing that I did read about but I wish was more plainly stated was that tents were to be in designated areas only, but it doesn’t mention until on site that they are to be behind the white poles/markers on the beach; meaning there is no chance of a front row seat unless you bring a regular beach umbrella. The resort umbrellas take up 3-4 rows deep and span the entire length of the beach between the boardwalks. So to place your personal umbrella you must be outside of the boardwalk area on the far left or right or be behind the resort ones. Although it may change, the unit did have 2 beach umbrellas, a kid sized chair, and a few boogie boards available during our visit.We purchased the wristbands to allow us full access to the pools and other areas. They are only needed for ages 13 and up. The pools were great and the on site amenities are nice, but other than to access the pools and the bouncy house we personally didn’t find much value in the wristbands purchase.