Fancy appartment in the Marais (AC & lift)

Fancy appartment in the Marais (AC & lift)

Fancy appartment in the Marais (AC & lift)の写真ギャラリー

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口コミ

10段階中8.0
とても良い

おすすめポイント

  • 広々とした客室
    ゆったりとしたレイアウトで、誰もが空間を気にせずくつろげます。
  • 中心部に位置
    便利なロケーションにあるため、目的地にもすぐに移動できます。
  • 周辺の観光スポット
    Walk to Rue de Rivoli
ベッドルーム 4 室バスルーム 3 室定員 8 名

人気の設備とサービス

  • キッチン
  • 洗濯機
  • インターネットアクセス
  • 乾燥機
  • 冷蔵庫
  • 電子レンジ

周辺ガイド

地図で表示
Paris, Île-de-France
  • Place, リヴォリ通り
    ‪徒歩 1 分‬
  • Place, パリ市庁舎
    ‪徒歩 4 分‬
  • Place, サンルイ島
    ‪徒歩 8 分‬
  • Airport, パリ (CDG-ロワシー シャルル ド ゴール国際空港)
    ‪車で 55 分‬

客室 & ベッド

ベッドルーム 4 室 (定員 8 名)

室のベッドルーム 1

クイーンベッド 1 台

室のベッドルーム 2

クイーンベッド 1 台

室のベッドルーム 3

クイーンベッド 1 台

室のベッドルーム 4

シングルベッド 2 台

バスルーム 3 室

バスルーム 1

トイレ · シャワーのみ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ · シャワーのみ

その他のスペース

キッチン
書斎 / ワークスペース

この施設について

Fancy appartment in the Marais (AC & lift)

Summary:

Welcome to our spacious and elegantly decorated apartment, providing the perfect setting for unforgettable moments with family or friends. You will be charmed by the comfort and strategic location of our accommodation.

Located just steps away from iconic Parisian landmarks such as the Louvre and Notre-Dame Cathedral, our apartment allows you to fully experience the essence of this magical City.



The Space:

Take advantage of this 160m2 apartment ideally located in the heart of the Marais, on the 2nd floor with elevator! This air-conditioned and completely renovated luxury property can accommodate up to eight travelers.



The apartment has four bedrooms and three bathrooms, arranged as follows:

• 1st bedroom: with Queen size bed (160 × 200), ceiling fan and storage space.

• 2nd bedroom: with Queen size bed (160 × 200), ceiling fan and storage space.

• 3rd bedroom: with Queen size bed (160 × 200), ceiling fan, Smart TV, storage space and dressing room. It also has an adjoining bathroom (bathtub and toilet).

• 4th bedroom: with two single beds, ceiling fan and storage space.

It also has an adjoining bathroom (shower and toilet).

• Three bathrooms: one of which is located in the hallway (with toilet, washer-dryer, bathtub), the other two are adjoining. Each bathroom includes hairdryer, soap and shampoo.

Sheets, towels, blankets and pillows are provided for the duration of your stay.

• A spacious air-conditioned living room: with flat-screen Smart TV, storage space, three sofas and unlimited high-speed Wi-Fi access.

• An open equipped kitchen: oven, microwave, hotplates, kettle, Nespresso coffee machine, dishwasher, toaster, utensils, pots and pans.

• A dining area: designed to enjoy your meals comfortably.

• A balcony: table and chairs.

The apartment also has laundry facilities: iron and ironing board, as well as a drying rack.



Guest Access:

You will have access to the entire apartment, ensuring a completely independent and comfortable stay.

Upon arrival, our concierge will give you a warm welcome, show you around the apartment, and share their best local recommendations to help you make the most of the capital.

Our 24/7 customer service is available before, during, and after your stay to answer any questions you may have: our team will be happy to make your experience in Paris as smooth and unforgettable as possible.



The Neighborhood:

You will be staying in the heart of the Marais, one of the most emblematic and historic districts of Paris, ideal for discovering the city on foot between shops, typical cafés and famous monuments. Just a few minutes' walk away, you can enjoy a coffee or brunch at popular addresses like Café Charlot or Le Loir dans la Théière, and have lunch or dinner at renowned restaurants such as Le Bouillon Racine or Chez Marianne, perfect for an authentically Parisian culinary experience. For your daily shopping, several supermarkets, greengrocers and bakeries are within walking distance, such as Monoprix, Franprix and local artisans for fresh bread, fruit, wine and quality products.



The must-see attractions of the Marais are within walking distance: the Place des Vosges is about a 5-minute walk away, the Carnavalet Museum is very close, and the Center Pompidou is easily accessible for exploring modern and contemporary art. The district combines shopping streets, art galleries, historic cafés and lively terraces, offering a typically Parisian experience. Transport is very convenient with Hôtel de Ville and Rambuteau stations just minutes away, providing direct access to the entire city and emblematic monuments. It is an ideal address for experiencing Paris on foot, between emblematic cafés, renowned restaurants, local shops and lively local life!



Getting Around:

Here are the directions from Paris airports CDG (Charles de Gaulle) and Orly, as well as from major Parisian train stations to reach the property:



From Charles de Gaulle Airport (CDG)

From CDG Airport, take the RER B towards Paris.

Get off at Châtelet - Les Halles.

At Châtelet - Les Halles, take metro line 4 towards Mairie de Montrouge.

Get off at Cité.



From Orly Airport

From Orly Airport, take tram T7 towards Villejuif - Louis Aragon.

Get off at Villejuif - Louis Aragon.

At Villejuif - Louis Aragon, take metro line 7 towards La Courneuve.

Get off at Place Monge.

At Place Monge, take line 7 towards La Courneuve.

Get off at Cité.



From Gare du Nord

From Gare du Nord, take metro line 4 towards Mairie de Montrouge.

Get off at Cité.



From Gare de l'Est

From Gare de l'Est, take metro line 4 towards Mairie de Montrouge.

Get off at Cité.



From Gare de Lyon

From Gare de Lyon, take metro line 1 towards La Défense.

Get off at Saint-Paul.

At Saint-Paul, take line 1 towards Château de Vincennes.

Get off at Hôtel de Ville.



From Gare Montparnasse

From Gare Montparnasse, take metro line 4 towards Mairie de Montrouge.

Get off at Cité.



From Gare d’Austerlitz

From Gare d’Austerlitz, take metro line 5 towards Bobigny - Pablo Picasso.

Get off at Bastille.

At Bastille, take line 1 towards La Défense.

Get off at Saint-Paul.

At Saint-Paul, take line 1 towards Château de Vincennes.

Get off at Hôtel de Ville.



From Gare Saint-Lazare

From Gare Saint-Lazare, take metro line 14 towards Olympiades.

Get off at Châtelet.

At Châtelet, take line 4 towards Mairie de Montrouge.

Get off at Cité.



These routes should guide you to the address of the apartment in the 4th arrondissement of Paris. Remember to use a Paris metro map or a public transportation app for more accuracy during your journey.



Other Things to Note:

Included Services

Bed linens and towels are provided, offering you maximum comfort and convenience during your stay.

Professional cleaning services will be provided upon your arrival and departure, ensuring the apartment is impeccable for your enjoyment.

If you require a fan, please let us know at least 72 hours in advance. We will be happy to provide one, subject to availability.



Family Services

If you need a baby cot and a high chair, please inform us in advance (with 72 hours' notice), and subject to availability, we will gladly provide them.

Please note, however, that we do not provide baby linen.



Check-In and Check-Out

Check-in time begins at 3:00 PM. until 9:00 PM. Subject to availability, we can welcome you from 9:00 PM to midnight and a supplement of 20€ will be asked. After midnight, the check in can only be possible the next day from 9:30 AM.

Check-out time is 11:00 AM at the latest. For early arrivals or late departures, availability will be confirmed 24 hours prior, with any applicable fees clearly communicated.

A concierge service will send you the details of an agent who will give you the keys to my apartment. He will answer your questions about the apartment and how it works, as well as about the neighborhood.



Deposit Requirement

A deposit of €700 is essential for accessing the property, payable online ONLY by card via SWIKLY. Expect a refund from 21 business days post-departure, provided no damages are noted.



Additional fees

Key Management policy

Additional Key: This service is reserved only for stays of 15 days or more.

Do not leave the keys on the door or inside the apartment at any time.

Forgotten keys inside (requiring door opening): €80 fee.

Lost keys: €80 fee + cost of key replacement.

Keys not returned after check-out: Charged either the cost of key reproduction or, if necessary, the full cost of lock replacement — ranging from €100 to €2500, depending on the lock type.

Unauthorized Late Check-out: €90.

Cigarette Smell Detected After Your Stay: €450.



Responsibilities and Guidelines

Respect the tranquility of neighbors. Loud noises may result in deductions from the security deposit.

We would like to inform you that the building is currently undergoing facade restoration work for an indefinite period. We are not responsible for the situation and will not accept any claim for reimbursement for the inconvenience caused.



Internet Etiquette

Avoid using Internet access for unauthorized reproduction or representation of copyright-protected works. Do not browse websites prohibited by French and European legislation. Please understand that any Internet malfunction caused by telecommunication operators is not our responsibility and will not lead to compensation.



Professional Use and Photography

No photo shoots, filming, professional appointments, or commercial use is allowed without prior authorization. Contact us for specific rates and permissions.



We provide accommodation only. Cleaning, catering and excursion services are not available during your stay.



We would like to inform you that the minimum age to make a reservation is 23 years. Individuals under the age of 23 will be allowed to enter only in the presence of an adult meeting the required age. Otherwise, they will not be allowed to stay on the property, and no refund requests will be accepted if this rule is not adhered to.

日付を指定して料金を検索

類似した宿泊施設

ハウスルール

チェックイン : 15:00 以降
代表者の最低年齢 : 23 歳
チェックアウト : 11:00 より前
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お子様

子供の利用可 : 0 ~ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可
Deposit Requirement: A deposit of €700 is essential for accessing the property, payable online ONLY by card via SWIKLY. Expect a refund from 21 bus...

重要事項

ご宿泊に際して

施設の登録番号 : 7510416724359
施設番号 : 2328209a
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
施設でのお支払いには、現金をご利用いただけます
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
施設における煙感知器の有無について、オーナーから情報提供はありません

周辺地域について

パリ

このアパートメントは、パリのパリ シティ センター地区にあります。ノートルダム大聖堂とパレ・ガルニエは地域を代表する観光スポット。その他、ルクセンブルク ガーデンズやテュイルリー庭園もとても人気があります。アコーアリーナやスタッド ドゥ フランス (スタジアム)では、多彩なイベントやスポーツ観戦を楽しめます。何が開催されているかチェックしてみましょう。
地図
Paris, Île-de-France

周辺情報

  • リヴォリ通り - 徒歩 1 分 - 0.2 km
  • パリ市庁舎 - 徒歩 4 分 - 0.4 km
  • セーヌ - 徒歩 6 分 - 0.5 km
  • サンルイ島 - 徒歩 8 分 - 0.7 km
  • ノートルダム大聖堂 - 徒歩 12 分 - 1.0 km

交通案内

  • シャトレ レ アル駅から徒歩 9 分
  • 地下鉄 オテル ド ヴィル駅から徒歩 5 分
  • オルリー空港 (ORY) から車で 29 分

レストラン

  • ‪Eataly Paris Marais - ‬徒歩 2 分
  • ‪Raidd Bar - ‬徒歩 2 分
  • ‪Le Cox - ‬徒歩 2 分
  • ‪Osteria Del Vino @ Eataly Paris Marais - ‬徒歩 2 分
  • ‪Comptoir des Archives - ‬徒歩 2 分

よくあるご質問

Fancy appartment in the Marais (AC & lift)はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Fancy appartment in the Marais (AC & lift)の宿泊料金はどのくらいですか ?

2026 年 8 月 7 日 現在、2026 年 8 月 26 日 に大人 2 名でFancy appartment in the Marais (AC & lift)に 1 泊した場合の最低料金は ¥86,274 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Fancy appartment in the Marais (AC & lift)のチェックインは何時ですか ?

チェックイン開始は 15:00 です。

Fancy appartment in the Marais (AC & lift)のチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

Fancy appartment in the Marais (AC & lift)はどこにありますか ?

パリ シティ センターに位置するこのアパートメントは、リヴォリ通りおよびサンルイ島から徒歩 10 分圏内です。ノートルダム大聖堂およびルーブル美術館も 2 km 圏内です。地下鉄 オテル ド ヴィル駅まで徒歩わずか 5 分、地下鉄 ランビュトー駅まで徒歩 5 分です。

口コミ

8.0

とても良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 15 件の口コミ中 5 件が非常に良い
評価 8 - 15 件の口コミ中 5 件が良い
評価 6 - 15 件の口コミ中 4 件が普通
評価 4 - 15 件の口コミ中 1 件が不満
評価 2 - 15 件の口コミ中 0 件が非常に不満

8.8/10

清潔度

7.8/10

チェックイン

6.6/10

コミュニケーション

9.6/10

ロケーション

8.4/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Delmar A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Classic Paris apartment. Kept new and fresh with good furniture and appliances. Perfect location for seeing the main sites in Paris and beyond.
2025 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 7 日)
Delmar, Thank you for your feedback! We're so glad to hear that you enjoyed the apartment and its central location. We hope you had a wonderful time exploring Paris and beyond! We’d be happy to welcome you again on your next visit!
宿泊者限定の口コミ

10/10 (非常に良い)

Arthur M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The location is excellent - within walking distance to tons of shops, restaurants, and museums. The apartment is spacious, and had ample room for several adults to relax and regroup. My only complaint is that they only provide a single set of keys. With an apartment that can host eight, why? Everyone has to coordinate their comings and goings, which can be very difficult.
2025 年 11 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 2 月 17 日)
Thank you very much for your feedback. We are delighted that you enjoyed the location and the spaciousness of the apartment. We have taken note of your comment regarding the number of keys and have already looked into solutions to make arrivals and departures easier for groups in the future. It would be a real pleasure to welcome you back soon for another comfortable stay in Paris!
宿泊者限定の口コミ

6/10 (普通)

Brett D.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
The accommodations were very nice and enjoyable. My only issue was that I had to ask for the deposit refund of 700 five different times. I would not stay here again because I don’t trust that they would have returned my deposit if I didn’t regularly check in and ask.
2025 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 2 月 17 日)
Thank you for taking the time to share your thoughts. We are sorry for the inconvenience regarding the deposit refund and understand your frustration. We take your feedback seriously to improve our process in the future. We still hope to have the opportunity to welcome you again and provide a smoother, more reassuring experience!
宿泊者限定の口コミ

10/10 (非常に良い)

Robert E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family trip

The location and place were amazing. I loved the layout, decor, historic charm. The feeling was very calm and peaceful. We did have some issues with Hot water for showers but host sent someone to correct the same day.
2025 年 3 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 3 月 21 日)
Dear Robert, We're delighted to hear that you had a great stay! We appreciate you highlighting the fact that the hot water issue was fixed the same day, since we strive to provide help as soon as possible for these kinds of issues :) We hope to welcome you again if you ever come back to the City of Lights! Warm regards, Holidays Discovery
宿泊者限定の口コミ

8/10 (良い)

Karen E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション

Fantastic location in spacious apartment

First time staying in the Marais and the apartment was close to the Metro and the Seine, and there were lots of options for dining and shopping nearby. Apartment was very spacious with a large living and dining area and balcony windows on a quiet street
2025 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 3 月 27 日)
Dear Karen, Thank you for your kind review! We’re delighted that you enjoyed your first stay in the Marais and appreciated the apartment’s spaciousness and prime location near the Metro and the Seine. It’s great to hear that you found plenty of dining and shopping options nearby. We hope to welcome you again on your next visit to Paris! Holidays Discovery
宿泊者限定の口コミ

10/10 (非常に良い)

Mike M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

FANTASTIC location. Spacious property.

The location was a FANTASTIC base for our trip to Paris. We didn’t know it when we booked but we were right in the middle of the Pride celebration. We were so happy with the property, the location, and the host. We were there during a heat wave and the Air Con wasn’t able to keep up (no surprise) but opening the large windows and turning on the ceiling fans were sufficient. This will be our chosen location on our next trip.
2025 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 8 日)
Mike, Thank you so much for your wonderful feedback! We're thrilled that the location made your Paris trip special — and how lucky to be right in the middle of the Pride celebration! We're glad you enjoyed the property and our hospitality. We’ll be happy to welcome you back on your next trip!
宿泊者限定の口コミ

6/10 (普通)

Frank V.

良かった点 : 掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
The heating did not work so the appartment was freezing on arrival — it was difficult to close one of the windows — we were told we could not get extra blankets until the Monday after our arrival —- a really bad start
2025 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 1 月 20 日)
Frank, We are truly sorry that your experience regarding the heater. Your comments have been noted, and we worked on this to improve the comfort and service for our guests. We hope you had a plesant stay and have another opportunity to welcome you and provide a flawless stay!
宿泊者限定の口コミ

8/10 (良い)

Liz C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful apartment in great location

We stayed for a week and found many places to visit within the area and also easy access for Uber to pick us up when needed. There was an issue with one shower not draining that was not fixed although reported right away, and there was construction within the building that woke us up early. But overall, the apartment was well designed, clean and spacious, and suited us very well for our stay.
2025 年 4 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 13 日)
Liz, We’re glad to hear that you enjoyed the apartment and had a pleasant stay in Paris. We’re truly sorry that we weren’t able to resolve the shower drainage issue during your stay. Please rest assured that we’ve already taken the necessary steps to fix it. We look forward to welcoming you again, Holidays Discovery
宿泊者限定の口コミ

6/10 (普通)

Jon C.

良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
The showers were awful! Very little pressure and the hot water only lasts for about 1. I skipped showering some of the days while I was there it was so bad. Make a 2nd key to the apartment and don't lie to customers saying there will be one when they check in and that you will deliver it the next day and then so, oh, sorry, we don't have a second one. Also share the codes for both building doors at check-in to make it easier and so people don't need to ask later.
2025 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 1 月 20 日)
Jon, Thank you for your feedback. We have taken note of your comment and have prepared new keys, as we initially thought there were enough available upon your arrival. Regarding the codes, none were provided because you arrived with our greeter, who handed you the keys directly. We hope you still hah a pleasent stay!
宿泊者限定の口コミ

8/10 (良い)

Irene V.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

post

Everything fine! I want to highlight Everaldo's service and good disposition. A great professional that you have in your company. Greetings,
2024 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 21 日)
Thank you for your kind words! I'm thrilled to hear that everything went well during your stay. I will definitely pass along your compliments to Everaldo—he truly is a great professional, and we're lucky to have him on our team. We appreciate your feedback and look forward to welcoming you back in the future. Greetings!
宿泊者限定の口コミ

8/10 (良い)

Nick H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location and comfy. Only reason I’m rating four stars is we only had one key. The unit sleeps eight people. It was a real pain with just one key. When we asked for a second they said they only give an extra key if you stay 14 days or more. Weird. When I pushed they then said they didn’t have an extra key.
2025 年 5 月に 5 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Crystal T.

良かった点 : ロケーション

Crystal

AC only in one room of apartment. Only one key — we had 7 people with us. Having one key inconvenienced us the whole trip.We had to go out and buy toilet paper and paper towels. Overall dissatisfied — won’t stay there again.
2025 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 14 日)
Dear Crystal, Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. Regarding the keys, we did not receive any request for additional keys during your stay; please note that we are always happy to provide extra keys upon request to ensure guests’ convenience. Concerning the air conditioning, the apartment is equipped with ceiling fans in all three bedrooms to help maintain comfort throughout the space. As for the toilet paper, we provide a starter pack with two rolls in each bathroom to welcome our guests. Should guests require more, it is generally expected that they purchase additional supplies during their stay. We appreciate your comments and will take them into consideration to improve our service. Kind regards, Holidays Discovery
宿泊者限定の口コミ

8/10 (良い)

Cheryl H.

良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション

12 days in Paris

Our family spend 12 days in a nice apartment in the Marais area of Paris. The apartment was as seen in the pictures but there were some damages noted to various things including the dining room table and the sink in the master bedroom. The damages did not affect our ability to utilize the apartment in any manner. The kitchen has pots, pans and all the basics but it would be hard to cook as we are used to at home. We ate out all the time which is what we expected to do and the apartment was surrounded by great restaurants, little fruit and vegetable stores and groceries. The location was perfect for getting around and many things were in walking distance of 5 or 10 blocks. Communicating with the rental company was often an issue until we had a person who met us the day we checked in. The replaced some things that were not in the apartment quickly but we had issues with a slow drain and could not tell if anything was done though they said they would send someone. I would consider staying there again as our issues were minor.
2024 年 6 月に 12 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 3 月 19 日)
Thank you very much for your detailed feedback. We are delighted that you enjoyed your 12-day stay, the location in the Marais, and the proximity to restaurants, shops, and markets. We appreciate your comments regarding the minor damages and kitchen setup, as well as your observations about communication and the slow drain. Your feedback is valuable and helps us improve the experience for our future guests. We are glad that these issues did not significantly affect your stay, and we would be happy to welcome you again for another visit.
宿泊者限定の口コミ

4/10 (不満)

Oliver H.

良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション

Great Location, Beware of Holidays Discovery

Great location and highly recommend the Marais, however had a terrible experience with holidays discovery.Flying in on a redeye with my family (including a 1 year old) we elected to pay rent the apartment starting the night before so it would be available when we arrived in the morning (which we’ve done several times before without any issue). At first the “greeter” was very slow to respond / non responsive. After a few days of nothing I reached out to holidays he finally responded, however when we showed up to check in he was nowhere to be found. They eventually were able to find another person who brought the keys several hours later and show us the apartment (while my family and I were stuck waiting in the hallway with a tired / crying baby). There was a complete and total lack of empathy or any customer service whatsoever as the person at holidays discovery said this was our fault and had zero sense of urgency. They also only gave us two sets of keys, which wasn’t altogether a problem as they normally give three, but holidays discovery called shortly after we got our keys and said that they would need one of them back since their original greeter ran off with the other one. We said that was unacceptable because we had several people in the apartment and needed multiple sets. After all of this they offered a paltry late check out which was zero value as we were leaving the apartment early for our flight. Stay in the Marais but avoid holidays discovery
2025 年 4 月に 8 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 18 日)
Dear Olivier, Thank you for taking the time to share your experience. We're truly sorry for the inconvenience and frustration you faced during your arrival, especially after a long international flight with your family. This is certainly not the welcome we strive to provide. We regret the miscommunication and delay in check-in, and we completely understand how difficult this must have been, particularly with a young child. Your feedback has been shared with our team to ensure better coordination and responsiveness moving forward. Regarding the key issue, we sincerely apologize for the confusion and agree that our handling of the situation fell short. We should have offered a more appropriate solution and showed greater empathy throughout. While we're glad you enjoyed the location in the Marais, we're very sorry that the service you received from our team didn’t meet expectations. Holidays Discovery
宿泊者限定の口コミ

10/10 (非常に良い)

Nell H.

2026 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 3 月 19 日)
Merci d’avoir séjourné dans notre appartement. Nous espérons que votre séjour a été agréable et que vous avez pu profiter de votre temps chez nous. Au plaisir de vous accueillir à nouveau !

オーナーについて

オーナー : HOLIDAYS DISCOVERY

オーナーのプロフィール画像

言語 :

英語, フランス語, ドイツ語, イタリア語, スペイン語, 日本語, ポルトガル語, ロシア語, 韓国語, デンマーク語, オランダ語, フィンランド語, インドネシア語, ノルウェー語, スウェーデン語, アラビア語, クロアチア語, チェコ語, ギリシャ語, ハンガリー語, ポーランド語, ルーマニア語, スロバキア語, スロベニア語, スワヒリ語, トルコ語
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