Sam's Place West - Gulf Views in Grayton Beach - Walk to Redbar

Hello John, Thank you for the lovely review! We're thrilled that you had a great time at Sam's Place West. Our team takes pride in maintaining a clean and welcoming environment. It's fantastic to know that the location was convenient for you, with an easy walk to the beach. We hope you had a wonderful time during your stay, and we can't wait to welcome you back for another great experience! Please don't hesitate to call us for a repeat renters' discount.

Hi Brandy, thank you for your review! We’re so glad you loved the location and enjoyed being within walking distance to the beach and great restaurants. We’d love to host you again, so feel free to reach out directly for an exclusive repeat renter’s discount on your next stay!

Hello Alison, Thank you for sharing your experience at Sam's Place West! We're happy to hear that you had a great time and found the property to be enjoyable. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future for another wonderful stay! Feel free to call us for an exclusive repeat renters' discount.

Hello Christy, Thank you! We're delighted you enjoyed your stay at Sam's Place West and appreciated the beautiful location and short walk to the beach. It’s great to hear that you chose to return after staying at Sam's Place East last year. We look forward to welcoming you back again soon! Please feel free to call us for an exclusive repeat renters' discount.

Hi Julie, it's been a pleasure having you at Sam's Place West. We hope you had great memories. Thank you for your feedback. We are looking forward to your next beach trip. Please don't hesitate to contact us for exclusive repeat renters discounts.

Hello Kendall, it's always amazing to hear that we've been successful in our goal of providing our guests with the best possible experience at Sam's Place West. We are looking forward to your next beach trip. Please don't hesitate to contact us for exclusive repeat renters' discounts.

Hello Scott, We truly appreciate your positive feedback! We're thrilled to know you had a great time at Sam's Place West, finding it comfortable and clean. We sincerely hope you had great memories at Santa Rosa Beach. Your kind words mean a lot to us, and we'd love to host you again whenever you choose to visit. Just give us a call for a repeat renters' discount.

Thank you, Cody, for your amazing feedback! We’re thrilled to hear you had such a great time at Sam’s Place West. We’d be delighted to host you again next year—just let us know when you’re ready to book, and we’ll be happy to offer you an exclusive repeat renter’s discount!

Hello Robin, Thank you for your feedback. We are glad to hear that you found our place a great location. At the same time, we appreciate you for pointing out what we can do to improve future guests' experiences. How we wish we had known about these issues during your stay, as we are more than happy to address them as part of our commitment to guest satisfaction, but I completely understand why you chose not to report them. Still, we thank you for taking the time to answer our call. Regarding cleanliness, we are committed to providing our guests with a thoroughly cleaned and sanitized space. We apologize for the housekeeping issue. We really wish we knew about it right away because we also want to hold our housekeepers accountable, but I completely understand why you did not report it, and we respect your decision. You mentioned strict rules; thank you for clarifying that over the phone, as we also don’t want strict rules. As you know, there are reasons why rules are in place, just like any other vacation rentals, and I’m glad you understood it, specifically our refund policy. As for the parking, I apologize if the owner asked you a couple of times about it. I believe he was making sure that you won’t have any problem with it, that’s why he’s reminding you about the parking situation, but I will have to talk to him about this as well. On the other hand, we usually put extra washcloths in the cabinets /drawers not sure if you have checked that, but we could have dropped them off if it wasn’t there. For the shower curtain, we will take a look at it and will definitely address it. Regarding the hanging rack, We apologize for the inconvenience. As I mentioned to you over the phone, we provided that because we received feedback from our previous guest that there was insufficient closet space. Still, after speaking with you, I completely understand where you coming from. Again, we appreciate your feedback, and rest assured we are committed to providing quality vacations, and we will look into the issues that you raised to improve our service. We hope to host you again on one of your future trips. We offer exclusive repeat renters discounts, please feel free to contact us, and we’ll be more than happy to help!

Hey Andrea, Thank you for sharing your experience of your mother/daughter trip at Sam's Place West. We're thrilled to hear that our rental was a perfect fit for your group, especially being so close to the beach. It's wonderful that you were able to enjoy the convenience of nearby dining options and shopping. We appreciate your feedback about the property. Your valuable insights help us make necessary enhancements to ensure an even better experience for our guests. We sincerely hope you had a great time at Santa Rosa Beach. We look forward to your future visit. Kindly give us a call for a repeat renters' discount.

Hello Donna, We are delighted to hear that you enjoyed the fantastic location, found the unit comfortable and quiet, and had a wonderful stay at our property! 
 Thank you for taking the time to provide us with such detailed feedback. We understand that the 6 pm check-in time was mentioned in our marketing materials, but we always strive to accommodate our guests as early as possible. We're glad that, in your case, we were able to check you in an hour before the official time. Regarding the furniture concern, we have already communicated this matter to the owner, who resides downstairs. Rest assured, he will be addressing it promptly to ensure a more comfortable experience for our guests. We apologize if you felt uneasy during one instance when they were hanging out, and we appreciate your understanding of the situation. I will let him know about this. We are committed to providing the best possible experience for all our guests, and we sincerely thank you for choosing our property for your stay. If there is anything else you would like to share or if you have any further suggestions, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!