The home is beautiful and well appointed for a large group. We had 14 people from 17-89 years old and we were very comfortable in our accommodations. The number of BR/BA is excellent. The kitchen, dining and living room are spacious and comfortable for a large group. The home is decorated very nicely and stylishly; however, not especially practically in the bedrooms as there aren’t many dressers/nightstands with drawers in the rooms for storage.
The pool is large and wonderful and this is where most of our time was spent. There is also a nice shaded area with sofas and a ping pong table right by the pool that got lots of use.
Overall, we had a great stay. However, there were some issues. Bruce, the on-site manager, quickly remedied most of the small issues, but the biggest issue was never resolved. The hot tub didn’t work when we arrived. Bruce came and tried to fix it, but couldn’t. He said he’d send someone to fix it, but no one ever came, and Bruce stopped responding to our texts after the first day. The pickleball court is also unplayable. The court is very uneven with sunken spots that make the ball not bounce at all or go in odd directions. That was a major disappointment. The hot tub and pickleball court were 2 big selling points for this house. I tried to talk to Ruchi about these issues after we left and he has also failed to follow through and stopped responding. For a high end rental with a ‘superhost’, I am disappointed at the level of service we received.