Uno de los pocos alojamientos con mesa de billar en las instalaciones.
6 habitaciones5 baños16 huéspedes
Servicios populares
Piscina privada
Bañera de hidromasaje en las instalaciones
Aparcamiento en garaje disponible
Cocina
Lavadora
Aire acondicionado
Echa un vistazo a la zona
Davenport, FL
Posner Village
Place, Posner Village
A 5 min en coche
USA Water Ski & Wake Sports Foundation Hall of Fame Museum
Place, USA Water Ski & Wake Sports Foundation Hall of Fame Museum
A 6 min en coche
Campo de golf Reunion Resort Golf Course
Place, Campo de golf Reunion Resort Golf Course
A 7 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 36 min en coche
Habitaciones y camas
6 habitaciones (capacidad para 16 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
2 camas individuales
Habitación 3
1 cama de matrimonio grande
Habitación 4
1 cama de matrimonio
Habitación 5
4 camas dobles
Habitación 6
2 camas individuales
5 baños
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Otros espacios
Cocina
Comedor
Acerca de este alojamiento
South Facing Pool and Spa - Resort Amenities
Welcome to Perennial Paradise at Solterra Resort. Special Features of this home include:
6 Bedrooms, Sleeps Up to 16 3,629 Square Feet Spa! South Facing Pool with water views
The home is due for a carpet replacement and internal repaint at the next off season opportunity. Some of the living room furnishings are showing signs of wear/leatherette peeling. Guests should expect walls to show marks / wear and tear as well as some marks on some of the carpet areas, which whilst regularly cleaned, do have stains in a number of places. The average condition of the home is reflected in the competitive pricing of this property.
Bedrooms Downstairs Bedroom 1 - King Bed, Private 40” TV Bedroom 2 - Two Twin Beds with Cat Theme, Private 40” TV
Upstairs Bedroom 3 - Master with King Bed, en-suite bathroom, Private 40” TV, features futon Bedroom 4 - Queen Bed, Private 40” TV, private access to hallway bath Bedroom 5 - Built in Full (Double) Size Bunk Beds, 2 40” TV’s - each in front of the set of bunk beds, Private en suite Bathroom with shower/tub combo, toilet, single sink Bedroom 6 - Two Twin Beds with Mickey Theme, Private 40” TV, private en suite bathroom with shower/tub combo
All linens are provided
Bathrooms Bathroom 1 - Hallway Bath featuring Walk In Shower, Single Sink and Toilet (downstairs) Bathroom 2 - En Suite off of Bedroom 3, Two Separate Sinks, Walk In Shower, Garden Tub, Toilet Room Bathroom 3 - Hallway Bath with Private Access from Queen Room. Shower/Tub Combo. Bathroom 4 - Private en suite Bathroom off of Bunk Bed Room with shower/tub combo, toilet, single sink (upstairs) Bathroom 5 - En Suite Bathroom off of Mickey Twin Room featuring shower/tub combo, toilet and single sink.
Dining Area and Kitchen
When you enter the home, you are greeted with a sitting room featuring a game table for 4 (includes a Poker Set), couch and 50” Smart TV. On the left you will enter into the games room that is sure to WOW everyone (see full description below)! Beyond the entryway, you’ll find the kitchen to your right - fully stocked with everything you may need to make a quick snack or a gourmet meal! There is bar style seating for four at the kitchen island as well as a formal dining table for 8 overlooking your private pool!
Living Room
Looking out from the kitchen is the modern living room featuring a large, leather sectional couch and two leather sofa chairs (showing signs of wear). Enjoy your favorite shows on the large flat screen 55” Smart TV mounted in the living room.
Games Area This Games Room features a luxurious Pool Table, a Multi-Arcade Video Game Station, and TWO separate Gaming Stations for those who like to bring their own consoles. EACH featuring a Gaming Chair, Private Built In 40” and Roku TV.
Upstairs Loft
The Upstairs Loft features a Sofa, a Love Seat. Enjoy relaxing upstairs while watching a movie on the 55” Smart TV.
Laundry There is a full-size washer and dryer, iron and ironing board, and pool towels.
Pool and Spa
Everyone loves the pool area! Take advantage of the private south-facing pool and spa, relax on the sun loungers, or enjoy the outdoor dining area!
For the BBQ grill, We have a brilliant rental partner who can deliver a serviced and clean grill to you. There are 2 options: 2-Burner BBQ Grill, 5-Burner BBQ Grill. This includes a full propane tank. Please contact us for current rental prices from our supplier.
Resort Amenities Resort Amenities Subject to Small Optional Charge – Payable In Resort The use of the facilities is optional and so the charge is only applicable for groups who wish to make use of the facilities at the resort center. The fee, paid on site to the resort center directly is a one-time $35 total for groups of 1-12 guests or $45 total where 13+ guests are staying. This is a one-time charge for the entire stay and is paid on site to the resort itself. The charge is applied by the resort, on-site to any guests staying at any home booked at Solterra resort however booked but only where a group wishes to use the resort area. Of course, in such a well-appointed home, with a private pool, loungers, shaded lanai, and space for all the family, the choice of going to the resort center is entirely yours. Either way we know you will have a fabulous stay at our home in Solterra resort and look forward to your stay!
Luxury Clubhouse and Cabanas, Resort style heated pool with children's pool, water slide and lazy river, Outdoor recreation areas, children's playground, Tennis Court, Fitness Center, Hot Tub/Spa, Poolside Cafe/Bar.
Upon arrival in this self catered home you will find an initial start-up of supplies for your use. Supplies provided are, 1 x roll of paper towels, 1 x dish sponge, 2 x dishwasher tablets, 1 x small dish soap, 1 x trash bag per bin, 1 x toilet roll in each bathroom, 2 x sachets of laundry soap, Small hand soaps in each bathroom. For all of your other needs, there are grocery stores within 3 miles (Publix, Aldi) In addition to your groceries, we highly recommend purchasing additional items to the startup list above on your way to the home - especially extra toilet paper, paper towels, and trash bags.
Additional Information
Check in from: 4pm
Check out by: 10am If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply). Pre Checkin Requirements Within 24 hours of placing a booking and prior to accessing the home guests are required to provide: Identification in the form of a Driver’s License ID selfie The names and ages of all adults who will be attending the property Signed rental agreement We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund. The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home. We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home. All prices and/or descriptions are subject to change. Although every precaution is taken, errors in prices and/or descriptions do occur on our website and in printing. We reserve the right to correct any such error.
We maintain the home regularly and clean it professionally. * You may notice minor cosmetic imperfections from normal use. * These cosmetic items do not affect safety or functionality and do not qualify for refunds, discounts, chargebacks, or claims.
If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.8% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.
Añade las fechas para ver los precios
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Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Información sobre la zona
Davenport
Esta villa se encuentra en el barrio Resort Solterra de Davenport, en un entorno rural y cerca de parques temáticos. Club de golf ChampionsGate y Campo de golf Reunion Resort Golf Course son excelentes opciones para los que buscan unas vacaciones activas, pero si lo tuyo son las compras, no te pierdas Centro comercial Disney Springs™ y Complejo de entretenimiento Old Town. Walt Disney World® Resort y Island H2O Live! también son opciones muy interesantes. En las inmediaciones podrás practicar actividades como recorridos en lancha motora o natación, así que disfrutarás como nunca en el agua.
USA Water Ski & Wake Sports Foundation Hall of Fame Museum - A 6 min en coche - 7.4 km
Campo de golf Reunion Resort Golf Course - A 7 min en coche - 5.1 km
Club de golf Providence - A 8 min en coche - 10.5 km
Club de golf ChampionsGate - A 8 min en coche - 6.1 km
Cómo moverse por la zona
Estación de tren Kissimmee: 21 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 25 min en coche
Restaurantes
Wawa - A 4 min en coche
McDonald's - A 5 min en coche
Texas Roadhouse - A 5 min en coche
McDonald's - A 4 min en coche
Starbucks - A 4 min en coche
Preguntas frecuentes
¿En South Facing Pool and Spa - Resort Amenities hay piscina?
Sí, este alojamiento cuenta con una piscina.
¿Cuánto cuesta alojarse en South Facing Pool and Spa - Resort Amenities?
A fecha de 26 de jun de 2026, los precios encontrados para una estancia de una noche y dos adultos en South Facing Pool and Spa - Resort Amenities el 10 de may de 2027 son de al menos 260 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En South Facing Pool and Spa - Resort Amenities se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en South Facing Pool and Spa - Resort Amenities?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en South Facing Pool and Spa - Resort Amenities?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en South Facing Pool and Spa - Resort Amenities?
La salida se realiza a las 10:00.
¿Dónde se encuentra South Facing Pool and Spa - Resort Amenities?
Esta villa en la zona de Resort Solterra se encuentra a 4,6 km de Campo de golf Jack Nicklaus y a menos de 10 kilometros de Club de golf ChampionsGate y Posner Village. USA Water Ski & Wake Sports Foundation Hall of Fame Museum y Club de golf Providence también están a menos de 10 kilómetros.
Comentarios
7,4
Bueno
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
14 comentarios de un total de 36 con una puntuación de 10 - Excelente
10 - Excelente
14
9 comentarios de un total de 36 con una puntuación de 8 - Bueno
8 - Bueno
9
5 comentarios de un total de 36 con una puntuación de 6 - Normal
6 - Normal
5
3 comentarios de un total de 36 con una puntuación de 4 - Mediocre
4 - Mediocre
3
5 comentarios de un total de 36 con una puntuación de 2 - Horrible
2 - Horrible
5
6,6/10
Limpieza
8,8/10
Llegada
7,6/10
Comunicación
9,2/10
Ubicación
7,4/10
Precisión del anuncio
Comentarios
Verificado
2/10 Horrible
Joanna F.
18 de may de 2026
Aspectos negativos: Limpieza, llegada y precisión del anuncio
The area was nice… The house
Joanna F.
Se alojó 3 noches en abril de 2026
Respuesta de VrboOwner el 7 de jun de 2026
Thank you for starting to share your experience with us! We are glad you found the area nice, and we hope the rest of your stay in the house was just as wonderful. It was a true pleasure hosting you, and we would love to welcome you back anytime!
Verificado
10/10 Excelente
Drew A.
2 de feb de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful place
Drew A.
Se alojó 3 noches en enero de 2026
Respuesta de VrboOwner el 22 de feb de 2026
Thank you so much! We’re glad you enjoyed the place and hope to welcome you back soon!
Verificado
8/10 Bueno
Yehudice B.
23 de abr de 2026
Aspectos positivos: Limpieza, llegada y ubicación
Everything about the house was as it was portrayed online, however I wish there was more clarity on the heating situation with the pool and sauna
Yehudice B.
Se alojó 13 noches en marzo de 2026
Respuesta de VrboOwner el 10 de may de 2026
Thank you for staying with us! We are so glad to hear the home was exactly as you expected from our online photos. We truly appreciate your feedback regarding the pool and spa heating. While we include these details in our listing description, we will review our instructions to ensure the settings are as clear as possible for our future guests. We hope to host you again soon!
Verificado
10/10 Excelente
latasha s.
26 de dic de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
yes it was perfect
latasha s.
Se alojó 11 noches en diciembre de 2025
Respuesta de VrboOwner el 13 de ene de 2026
It was a pleasure hosting you, and we hope to welcome you back again soon!
Verificado
6/10 Normal
Abram H.
7 de mar de 2026
Aspectos positivos: Llegada y ubicación
The house is in need of work. Furniture is worn out, main level floor ac did not work. Pool heat did not work so we could not enjoy the pool with the kids. I would not recommend the house untill they fix all the issues.
Abram H.
Se alojó 10 noches en febrero de 2026
Verificado
10/10 Excelente
Brian L.
30 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Accurate description.CleanOwners aren’t harassing you throughout your stay.Great location no complaints
Brian L.
Se alojó 2 noches en septiembre de 2025
Respuesta de VrboOwner el 14 de oct de 2025
Thank you so much for your kind words, Brian! We’re happy to hear you found the home just as described and enjoyed a comfortable, hassle-free stay in a great location. We’d be glad to host you again anytime!
Verificado
10/10 Excelente
NERO.
4 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
I loved everything about this property. . Clean, welcoming and convenient. I wish I could have stayed a little longer. My son stayed in the pool every chance he could get. I absolutely loved lounging in the pool and looking out at the pond. I definitely would recommend this property.!!!!!! Its a 10/10 for me!!!!!
NERO.
Se alojó 5 noches en agosto de 2025
Respuesta de VrboOwner el 26 de sept de 2025
Thank you so much for your wonderful review! We’re so glad to hear that you and your son enjoyed the pool and relaxing by the pond. It means a lot that you found our home clean, welcoming, and convenient, and we truly appreciate your 10/10 recommendation. It was a pleasure hosting you and we’d be delighted to host you again whenever you’re back in the area.
Verificado
8/10 Bueno
Gilda G.
17 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
their was no coffee or cream or sugar. No condiments what so every
Gilda G.
Se alojó 2 noches en noviembre de 2025
Respuesta de VrboOwner el 5 de dic de 2025
Hi Gilda,
Thank you for your review. Please note that the house is not advertised to include coffee, cream, sugar, or any condiments. For safety and hygiene reasons, we don’t provide consumable items.
Thank you for understanding.
Verificado
8/10 Bueno
Warren A.
7 de nov de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Great location, does the job
Lets go positive first
Listing was mostly as advertised
Warren A.
Se alojó 14 noches en septiembre de 2024
Respuesta de VrboOwner el 12 de mar de 2025
Thank you for your feedback, Warren! We’re glad you found the location great and that the listing met your expectations. We'd love to host you again in the future.
Verificado
2/10 Horrible
Stavros M.
3 de ene de 2026
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
Worst experience. Disgusting beat up house and VERY dirty. Tried calling and sent multiple emails to the rental company from the minute I checked in and never got a response back. I sent them multiple pictures of mold, dead bugs, broken things. I can not express enough to anyone to stay away from this house. I even brought my own sheets and towels and once I left I was billed for stains on their towels and sheets that I never even used. Total scam.
Stavros M.
Se alojó 4 noches en diciembre de 2025
Verificado
8/10 Bueno
James W.
3 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family vacation
The property was pretty much as described. We ran into a few hiccups and I had questions and messaged the host and they replied promptly. Would recommend to others. The pool was clean and warm, and all amenities worked as promised. Will stay again.
James W.
Se alojó 7 noches en julio de 2024
Respuesta de VrboOwner el 15 de ago de 2024
Thank you so much for your kind words! We are glad to hear that you enjoyed your stay and that the property met your expectations. We appreciate your understanding with the few hiccups, and we are happy we could assist you promptly. It means a lot that you'd recommend the property to others. Looking forward to hosting you again in the future!
Verificado
2/10 Horrible
Quentin F.
4 de ago de 2025
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio
Unsanitary, moldy, and ceiling stains from prior leaks.
Quentin F.
Se alojó 4 noches en julio de 2025
Verificado
6/10 Normal
Laevonna C.
15 de dic de 2024
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Nice Roomy house
Needs updated and A lot broken there!
Laevonna C.
Se alojó 9 noches en diciembre de 2024
Verificado
10/10 Excelente
Debbie E.
12 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Friendly excellent customer care
Our extra large family enjoyed the home. It was clean, smelled fresh, pool was the highlight for our kids. TVs and bathrooms everywhere 😂😂😂. Excellent service from staff. Love it!!!
Debbie E.
Se alojó 6 noches en agosto de 2023
Respuesta de VrboOwner el 21 de sept de 2023
Debbie was fantastic. Excellent at communicating and adhering to house rules. Although we'd love for Debbie to return, we also heartily endorse Debbie for any host.
Verificado
2/10 Horrible
Joyjastyle M.
29 de dic de 2025
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y precisión del anuncio
This is the worst property that I have stayed. The owner has neglected the upkeep of this property. I read reviews about this property's condition last year and thought the owners would have address the issues that were complained about in 2024, but they had not as of December 23 2025. The red stains in the carpet are still there, the broken furniture is still there, the dirty walls are still there. I paid for heated pool upon my arrival that had not been done I asked for my refund since we were not able to use the pool or spa and the owner had not yet tried to compensate me for that. The responses we get seemed to be already prepared with a blanket statement. I recommend contacting this owner before renting and ask if these repairs have been corrected before you rent.
Joyjastyle M.
Se alojó 4 noches en diciembre de 2025
Verificado
6/10 Normal
Garry R.
27 de nov de 2024
Aspectos positivos: Comunicación y ubicación
Aspectos negativos: Limpieza
Nice house but not well kept
Great location and house design for large family/group but poorly maintained with need for deep cleaning, appliance replacements and repairs.
Garry R.
Se alojó 8 noches en noviembre de 2024
Respuesta de VrboOwner el 17 de mar de 2025
Thank you for your feedback, Garry. We're glad you enjoyed the location and layout of the home for your group. We’re sorry to hear that maintenance and cleanliness didn’t meet your expectations. We take guest feedback seriously, and the professional cleaner did a deep cleaning at the house, and we are working on the appliance to improve the experience for future guests. We appreciate your stay and hope to have the opportunity to provide a better experience in the future.
Verificado
10/10 Excelente
Karen H.
7 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great house for family, we loved the pool area
The house is just as pictured, everything was great. Parking was easy to figure out once communicated by host how to park appropriately. My only critiques were we were told that there would be garage parking but there is no garage at this particular house- the garage is the game room. The other critique was the carpet was very old & dirty but it was vacuumed clean.
Karen H.
Se alojó 3 noches en julio de 2023
Respuesta de VrboOwner el 21 de sept de 2023
I'm thrilled to hear that your family enjoyed the house and the pool area during your stay. It's always wonderful when a property lives up to its pictures and provides a positive experience. I appreciate you sharing your feedback about the parking instructions and the description of the garage.
I'm sorry to hear about the carpet issue, but I'm glad to know it was cleaned well for your visit. Your insights are valuable.
Thank you for taking the time to share your thoughts on your stay!
Verificado
8/10 Bueno
Chad B.
28 de mar de 2022
Aspectos positivos: Llegada, ubicación y precisión del anuncio
More Pro's than Con's
Had a great stay at this place. When we first entered the property we were a little disappointed with the level of cleanliness and general appearance of the place (i.e. dirty carpet in certain spaces, broken drawers/decorations, broken pool cues, several televisions not working, pool light not working) but the amenities this place provided made up for it. The pool was amazing, the view was great, the game room was a blast, the resort pool was nice and the spaciousness of the property was optimal. The property managers were responsive to any issues we had. Overall, we had a great time here but would encourage folks to set the expectations to it being a "rental" where maybe excellence in quality was slightly below expectation for the price.
Chad B.
Se alojó 6 noches en marzo de 2022
Respuesta de VrboOwner el 10 de ago de 2024
Thank you for sharing your detailed feedback. We are glad to hear that you enjoyed the pool, the view, and the game room, and that our team was responsive to your concerns. We apologize for the issues you encountered with cleanliness and maintenance. Your comments are valuable, and we will ensure they are addressed to improve the quality of our property. We appreciate your understanding and hope to have the opportunity to host you again in the future with an enhanced experience.
Verificado
8/10 Bueno
Stephanie S.
8 de may de 2023
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Family get away
House was very much like the pictures. Suited our family well. Only downfall was very few towels for big families. And house was not very well cleaned before hand. Had a sock under the bed, old gummy bears under the bed as well. Carpets were stained In a few spots. Spilled water on the ground and went to clean it up floor was black.. we had kids and a large family so we understand. Would stay again. But think it needs to be more accommodating for as many rooms and beds as it has.
Stephanie S.
Se alojó 2 noches en mayo de 2023
Respuesta de VrboOwner el 21 de sept de 2023
Hi Stephanie,
Thank you for your feedback regarding your recent stay at our house. We appreciate your kind words about the house itself and how it suited your family. We apologize for the inconvenience caused by the limited number of towels and the cleanliness issues you encountered.
We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in this aspect. Your comments regarding the cleanliness have been noted, and we will address these concerns with our cleaning staff to ensure that such oversights are not repeated in the future.
We understand the importance of accommodating larger families like yours, and we will certainly take your suggestions into consideration to improve the facilities and amenities to better cater to the needs of families with multiple rooms and beds.
We appreciate your understanding and willingness to stay with us again despite the issues you encountered. It is our goal to continuously enhance our services, and we look forward to the opportunity to provide you with an improved experience on your next visit.
Regards,
Oli
Verificado
2/10 Horrible
Betzy B.
21 de oct de 2024
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
Very disappointed
What I saw online and what was supposed to be a nice vacation turned into a terrible experience. The house has numerous issues with its facilities and is infested with cockroaches.
The money was charged immediately, and I received a call to remind me that I had to check out by 10 a.m. with my family, but no one responded when I wrote to you every day about the issues we were facing. I hope you can compensate me for what happened.
Betzy B.
Se alojó 6 noches en octubre de 2024
Respuesta de VrboOwner el 12 de mar de 2025
Thank you so much for sharing your feedback, Betzy. We’re truly sorry to hear that your experience did not meet expectations. Guest satisfaction is extremely important to us, and we take concerns like these very seriously.
Regarding the issues mentioned, we have addressed all your concerns during your stay. As for the cleanliness and maintenance concerns, we work closely with a professional cleaning and pest control team to ensure our home is in top condition before guests arrive. And we immediately sent a pest control team the moment we received your concerns regarding roaches.
As for the reminder call you received, the standard check-out time is at 10 a.m., and we didn't receive any request from you that you will be having a late check-out.
Verificado
4/10 Mediocre
Debbie L.
7 de abr de 2023
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio
Find somewhere else
Worked 2 days trying to get internet working. They didn't pay the bill until the 2nd day of arrival. We paid for pool heat and it only worked one day. We could not adjust the thermostat. The dishwasher was out of order. There were dirty dishes in the cabinet. They placed smelled like a wet dog upon arrival. Rugs and carpet were discussing. The pictures definitely do the place justice.
Debbie L.
Se alojó 7 noches en marzo de 2023
Respuesta de VrboOwner el 30 de nov de 2023
Hi Debbie,
I appreciate you taking the time to share your experience. I sincerely apologize for the inconvenience caused by the internet issues, pool heat, thermostat, dishwasher, and cleanliness concerns. Your feedback is crucial, and I'll make sure to address these issues promptly to prevent such issues from occurring in the future. If there's anything specific you'd like me to do to make it right or if you have additional details to share, please let me know. Your satisfaction is important, and I'm committed to resolving these issues to improve the overall experience for our guests.
Verificado
4/10 Mediocre
Brittany P.
12 de nov de 2024
Aspectos positivos: Llegada y comunicación
Aspectos negativos: Limpieza y precisión del anuncio
Very unclean home with roach infestation
Check in and communication with property management was prompt and the community pool area was very nice but that was unfortunately the only good parts about renting this home. We came in to a very unclean home, the bathrooms were acceptable but the floors, walls/trim were all filthy. The carpet was stained and visibly dirty especially the edges/corners and the fake leather of the couch flaked off in huge pieces from being so worn. The slider doors were so heavy/ inmaintained that we could barely open and close it. The exterior of the home was moldy and badly in need of power washing as well as the pool area. Most of the netting in the pool enclosed was ripped with several sections of screen completely missing. We discovered very quickly that this home had a terrible roach infestation, the management company sent out a housekeeper and pest service the day after we arrived but neither problems were remedied as this infestation was more serious then a one time treatment. The uncleanliness and infestation of this home made us fearful for our health and ruined our vacation.
Brittany P.
Se alojó 7 noches en noviembre de 2024
Respuesta de VrboOwner el 14 de mar de 2025
Thank you for your feedback, Brittany. We’re truly sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we regret any inconvenience you encountered during your stay.
Cleanliness and maintenance are top priorities, and we take all concerns seriously. We have inspector who inspected the house before before our guests arrival to ensure house is ready. And upon receiving your report, we immediately sent both our housekeeping and pest control teams to address the issues during your stay. We also sent a maintenance to address the issue with the pool screens.
Verificado
4/10 Mediocre
Susan N.
16 de dic de 2024
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
: Disappointing Experience and Multiple Issues with Rental Home
I recently rented your property, which advertised as being able to accommodate 14 people. Unfortunately, my experience was far from satisfactory, and I feel compelled to share the numerous issues I encountered during my stay. The following problems should not have been present in a rental property of this caliber, and they made the stay uncomfortable and inconvenient for my group.1.Front Door Lock: The lock on the front door was extremely difficult to operate. I had to contact management, who attempted to walk me through fixing it via text messages.2.Refrigerator: A fully functioning refrigerator is essential for a house that sleeps 14 guests. Unfortunately, the refrigerator’s shelves were missing, the drawers were broken, and the door didn’t close properly. I had to purchase a cooler to store my beverages because there wasn’t enough space. Despite contacting management, they informed me that nothing could be done to repair it.3.Kitchen Lighting: Four lights in the kitchen were not working. While management sent someone to fix them, this should have been addressed beforehand.4.Dishwasher: The dishwasher handle broke off during our stay. When I contacted management, they promised to send someone to fix it, but no one ever arrived.5.Microwave: The microwave above the stove was broken. We were not informed of this beforehand, and the microwave on the counter was not an acceptable substitute.6.Pool Table: The listing stated the pool table came with four cues, but ther
Susan N.
Se alojó 8 noches en noviembre de 2024
Verificado
6/10 Normal
Megan F.
3 de ago de 2024
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación
Spacious but dirty.
Size was perfect. Loved nature in the back. Bedding and bathrooms were clean. Guest parking was close. A lot of light bulbs were out that they said they would replace but never did. Garage is the game room. “Gaming stations” had 2 consoles/games (one without cords) and one unusable controller (chocolate shoved into the charging port)They stated someone left their systems as they only provide TV/chair, which was odd since I asked before hand and was told a PlayStation was included, I think they lied about this. 2 pool queues provided which were broken and taped back together. Maintenance brought out new ones. Upstairs had something food related on the carpet throughout all the rooms - They initially messaged back that someone would be out within 24hr to clean, no one showed up until I messaged again. A woman came took photos and attempted to clean the video game controller - which makes no sense if that wasn’t included with house. I got a message the next day that they could schedule carpet cleaning but we would need to stay off the floors for 24hrs. Not reasonable when you are staying somewhere from out of state. I did call the management company and never received a call back. During the next 1 1/2 weeks we found a rotten banana peel and other food/trash scattered throughout the home. Dirty dishes in the cabinet. Complaints/photos sent to management company and VRBO. Then they had the nerve to email me asking if I could give a 5 star rating. I decided to be honest instead.
Megan F.
Se alojó 8 noches en julio de 2024
Respuesta de VrboOwner el 1 de sept de 2024
Thank you for your feedback. We’re glad you enjoyed the size of the property and the nature views. We aim to provide accurate information about our amenities and maintain high standards of cleanliness and service. Please note that the PlayStation is not part of our listing; we provide gaming chairs and a TV, and other guests may bring their own consoles. Our cleaning team did make multiple attempts to address the carpet issue, but access was only granted on the third attempt. We offered a solution, which you chose to decline, but we have addressed this matter for future guests. We appreciate your comments and will use them to improve our guest experience.
Verificado
10/10 Excelente
emani p.
8 de jun de 2026
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
House was clean
emani p.
Se alojó 2 noches en mayo de 2026
Respuesta de VrboOwner el 24 de jun de 2026
Thank you for your review and for choosing our home, We are looking forward in hosting you again in the future :)