I stay in lots of rentals and I feel like I have a good idea of what to expect for varying price points. We paid a LOT for two nights at Casa Bella cabin, so I expected things to be pretty great - all the little things should have been thought of and we shouldn't have had a worry about much (which was greatly needed as I was dealing with major burnout at work and needed a stress-free stay). Instead, we had to deal with a bunch of inconveniences that I would have expected from a place a half the price. 1. We had to drive 10 minutes out of the way to pick up a key for the house and then do the same upon leaving. It seems to me that not switching to lockpads like most other places is a convenience to Hills O'Brown and not to the renters.2. I asked questions via the app twice and never heard back about the first one (a question about firewood availability) and waited until the next day (our last day) for a response about poor wifi signal.3. As stated above, the wi-fi was poor. The signal downstairs was fine, but upstairs where the bedrooms are, there was zero signal. When they finally responded to suggest restarting the router (duh), it was our last day there.4. There were lots of little things we had to take care of on our own - light bulb was out above the steep staircase, no lighter/matches, kindling provided for wood burning stove, no dish soap to wash the dishes with, etc. Ultimately, I was super disappointed having to deal with lots of things when we paid so much.