6/10 Okej
cheryl d.
5 aug. 2025
The property was beautiful, the location was fantastic, and the check-in instructions were clear and helpful. That said, I feel itâs important to share that our experience was affected by the hostâs response to a guests in our party who traveled with a fully trained and documented service dog. We voluntarily disclosed this information upon arrival as a courtesy, even though not required by law, and were met with a message from the host saying she was âdisturbedâ to learn there was a service animal in the home due to her no-pet policy. Despite this being legally protected under the ADA and allowed under VRBO policy, she challenged its legitimacy and stated she would âhave to do what was right for her,â including referencing charging a pet fee. While we left the house in excellent condition and documented via videoand have not been charged (yet), the entire interaction left us feeling uncomfortable and unwelcome during what should have been a peaceful stay in an otherwise lovely home.
cheryl d.
Bodde hÀr 7 nÀtter i juli 2025