Cozy 2/1.5 Getaway in Lily Ponds

Thank you for staying with us and taking the time to leave a rating. We appreciate your feedback and will continue working to improve our guests' experience. We hope to have the opportunity to welcome you back in the future!

Thank you for sharing your feedback. We're sorry your stay did not meet your expectations. We understand the inconvenience caused by the refrigerator issue and provided a temporary refrigerator while working to address it. We take cleanliness, maintenance, and communication seriously and have been making improvements to the property and our guest experience. We appreciate your feedback and remain committed to providing a comfortable and enjoyable stay for our guests.

Thank you for your feedback! We’re glad you found it a good place for your stay. We hope to host you again for a longer visit next time!

Thank you for the great review! We're glad you enjoyed the quiet neighborhood and convenient access to the Metro. We appreciate your kind words and look forward to hosting you again!

Thank you for the wonderful review! We're glad you found the house clean, comfortable, and well-stocked. We truly appreciate your recommendation and look forward to hosting you again in the future!

Congratulations to your daughter on her graduation! We’re so happy to hear the home met your expectations and that you had an enjoyable stay. It means a lot that you’ll choose us again for your future visits to DC. We look forward to welcoming you back!

Thank you for your feedback. We’re glad you found the beds comfortable, but apologize that the home was not fully ready at check-in. We have shared your concerns about the cleaning, kitchen supplies, flooring, and bathroom light with our team and are addressing these items to improve future stays.

Thank you for sharing your experience. We're glad you had a nice day visiting the National Mall and found the neighborhood generally quiet. We appreciate your feedback regarding the backyard and understand how important privacy and safety are, especially for families. While the yard is open, we’ll explore options to improve that sense of security for future guests. We hope to welcome you back again soon!

Thank you for taking the time to share your feedback with us. We appreciate your compliments on the neighborhood and proximity to the metro, and we’re sorry to hear that your experience wasn’t as smooth as it should have been. First and foremost, I’d like to clarify that we take the privacy and security of our guests very seriously. We never enter our homes without providing proper notice to our guests, and the service team that attended to the lawn does not have access to the interior of the house. It’s possible there was some misunderstanding, but I will investigate this matter to ensure it does not happen again. Regarding the cleanliness issues, we sincerely apologize. We strive to keep our property in the best condition, and it’s disappointing to hear about the dishwasher and the condition of the house during your stay. Your comments about the musty smell and other cleanliness concerns have been noted, and we will take immediate action to address these. Thank you again for your feedback. It helps us improve, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

Thank you for your feedback. We’re glad the location worked well for your stay and that you were able to enjoy easy access into DC. We’re sorry the home did not fully meet expectations and appreciate you pointing out the items that need more attention. We did come by to address what we could during your stay, including the mirror, towels, hangers, and pan handle, but we understand there are additional improvements needed. Your comments are helpful, and we’ll be using them to update the home, replace worn items, improve supplies, and make the space more comfortable for future guests. Thank you again for staying with us.

Thank you for your detailed review and for sharing both the positives and areas for improvement. We’re glad you found the home quiet, convenient for getting around the city, and a good value for visiting DC. We also appreciate you pointing out the layout, appliances, and overall comfort of the stay. We also appreciate the feedback regarding the flooring and cosmetic wear. This is an older home, and while some character comes with that, we understand the importance of keeping everything as comfortable and well-presented as possible and will continue making improvements. Thanks again for staying with us and for the balanced review.

Thank you for your detailed feedback. We're glad you enjoyed the neighborhood and found the home clean and well-located. We sincerely apologize for the oversight with the laundry — that’s not the standard we aim for, and we’ll address it with our cleaning team. We also appreciate your notes about the mattress and flooring. Comfort and rest are important, and we’ll take your comments into account as we plan future updates to improve the overall experience for our guests. Thank you again for staying with us, and we hope to have the opportunity to host you more comfortably in the future.

Thank you for taking the time to share your feedback. I sincerely apologize for the issues you experienced during your stay. Firstly, I’m sorry for any confusion regarding the early check-in. I truly regret that our communication wasn’t clearer and that your arrival didn’t go as smoothly as expected. Your payment should have been met with seamless service, and I will be investigating what went wrong with our communication process to ensure this doesn’t happen again. Regarding the condition of the home, I apologize that it did not meet your expectations. Your concerns about the floor, stained towels, and the issues with the dresser are completely valid. I take pride in maintaining a high standard of cleanliness and comfort, and it’s clear we fell short in this instance. I’ve already addressed these issues with our cleaning and maintenance teams to make sure they are rectified immediately. As for the issue with the bathroom lights, I understand how unsettling that must have been. I will have an electrician investigate this matter to resolve any electrical issues promptly. I want to assure you that your experience is not reflective of the standard we strive to provide. I would like to make it right by offering you a discount on a future stay, should you choose to give us another chance. Please feel free to reach out to me directly if there’s anything else I can do to assist. Thank you again for your feedback, and I sincerely hope you’ll consider staying with us again in the future.

Thank you so much for your 10/10 rating! We're delighted you had a great experience and truly appreciate you choosing to stay with us. We look forward to welcoming you back on your next visit to DC!

Thank you for staying with us and taking the time to leave a rating. We appreciate your feedback and are always looking for ways to improve our guests' experience. We hope to have the opportunity to welcome you back for an even better stay in the future!

Thank you for your rating and for staying with us! We're glad you had a positive experience overall. If there's anything we could’ve done to make your stay a 5-star one, we’d love to hear your feedback. We’re always looking for ways to improve and hope to welcome you back soon!