Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We arrived to see a cute cottage decorated modern and with awesome views of the gulf. My hubby went to lay on the bed to see if it was comfortable only to have termite wings fly up and see the actual infestation of termites IN the sheets, inside the pillow cases and all over the bed! Disgusting to say the least ! We called and spoke to Ruth who had the housekeeper show up. She saw the mess and LIVE termites and was grossed out too! She did mention the other cottage also had the same issue and the termites swarmed there too. What got me was Ruth initially wanted to wash the bedding?? Absolutely NOT! My husband and I didn't even want to stay in there at all seeing the amount of LIVE bugs all over! They did have a pest control rep come out and treated the spot where they came from. After that we had no other issues w the bugs! The housekeeper Shana was awesome!! She left new sheets and a new comforter for us! I asked her to let us make the bed later that day to be sure the bugs were completely gone before new bedding went on. What disappointed us was how Ruth seemed to not think the termites were a big deal. Sharon did apologize and was kind enough to give us a Guppys gift card. I just think in a situation like this, where we had been up super early, took a flight to FL from NC, finally get to check in and had a carload of groceries we had stopped to get on the way, only to arrive to a nasty bug infested bed? And the attitude from Ruth was not apologetic in any way. As business owners we were honestly surprised she wasn't going above and beyond to make sure we were happy and comfortable after all of that. The family above us all week did let their three boys run back and forth the condo upstairs non stop. That was too much to listen to and we just didn't want to deal w talking with them. On a happier note, the cottage is quaint, views are beautiful and location is convenient! We did love the view and beach.