Allen, Craig, or Robert
- english, spanish
Great place to stay, super close to the beach!
Great building very close to the beachfront and very close to the pool area as well.
There was an issue with the upstairs shower were the water did not flow very hard which im sure could be fixed easily. Also the temperature of the place was very hot when we first arrived, I would recommend starting the AC previous to renters arriving as it took a day for the place to be at an Ok temperature.
Besides that, beds were very comfy, clean place, would stay there again.
Thank you for taking the time to leave a review. I am glad that overall you had a great time. I have had the shower head replaced and now the water flow is great. Thank you for the recommendation about the A/C, I have added that to my pre-arrival check list so each one of my guests will walk into a cool comfortable condo. I am so glad you liked the beds, that is something that is very important to me when I travel. Again, thank you for the review and I hope to see you and your family on your next visit to South Padre Island.
Great location, desperately needs updating, significant roach problem
- Great building beachfront location that's also immediately next to the pool.
- Great views of Gulf
- Professionally managed rental process is very solid and easy to follow
- Unit has clearly not been updated since it was built.
- Bad paint throughout, ugly/tired kitchen and appliances
- SERIOUS ROACH PROBLEM
- Maid service - upon arrival it did not look very clean and there were dead roaches on the carpets that had not been vacuumed away.
We were at Bahia Mar with multiple families staying in other units. This one had the best location but was hands-down the ugliest of the units and the only that had not had at least some updating.
Obviously the single biggest issue was the roach problem. After the first night with large roaches (both enormous palmetto bug types and smaller german cockroaches) visibly roaming the kitchen and throughout the unit (my wife actually awoke to a large one walking on us on the master bed) she went into town and bought about $50 worth of roach killer and traps and sprayed throughout the unit.
We did notify the management co. about the problem so perhaps they will have the unit sprayed and it will be better for subsequent renters.
Bahia Mar also seems to be a very good place to stay overall as they control access very thoroughly so the beach immediately in front of the property is not as jam-packed as other locations.
I dislike writing such a negative review but the pest issue really needs to be seriously addressed and, for the price of the rental, every other unit I saw in the complex represented a better value.
I suppose if you are visiting for Spring Break from college you might be more excited about staying here but for a family vacation is was very sub-par.
I want to first apologize for the issues that you have reported and let you know that all the issues you have stated have been addressed. It is very unfortunate that you had to experience any issues during your stay. I have talked with our housekeeping department and assisted in the retraining of our staff and have assigned an inspector that does a final walk through of the condo the day any guests is scheduled to check in. This inspector will make sure everything is cleaned and picked up prior to any guests checking in. We have also had pest control treat the condo and have purchased an all natural pest control treatment that we have applied and will continue to treat on a schedules basis. The current guests have confirmed they have not had any issues during their stay.
Again, I apologize for the inconveniences during your stay. We have come together to makes sure this does not happen again. I am glad to hear that the view and location of the condo was great. I really enjoy the location and how well the grounds are kept, and I also like how easy it is to walk to Clayton's Beach Bar and Grill to relax right on the beach with delicious food and great drinks.
Thank You for taking the time to leave a review