Casa en Davenport con Piscina Cerca de los Parques

Hi Tim, we are sorry about the internet disruption during your stay. This was an issue with the service provider, outside our direct control. However, we acted promptly, arranging for a technician the very next day and a second visit when the issue was not resolved. We sincerely apologize for the inconvenience and did everything possible to restore service as quickly as we could. We would also like to clarify that your request was regarding heating the hot tub, not the pool. As clearly stated in our listing, the property does not have a separate hot tub. Pool heating is an optional amenity requiring 48 hours' notice because that is the time needed for the pool to reach a comfortable temperature. This requirement is clearly disclosed in our listing-not in fine print. We take great pride in being clear and honest in what we offer. The game room is located in the garage, as clearly shown in the listing photos. This is also a common setup in Florida vacation homes. We provided complimentary early check-in and did our best to accommodate you. We were never informed of any concerns about the master bathroom toilet or other issues during your stay, and would have gladly addressed them if given the opportunity. We are disappointed that this review does not reflect the efforts we made to assist you. We take our guests' experience seriously and always do our best to resolve any issues that arise. Ale & Luz

Thank you so much Isabella for your kind words. We hope to see you and your family again soon.