Before I checked-in, the renter replied swiftly to my question and even allowed us to check in early. Unfortunately, after the check in everything took a turn for the worse. This has been the worst experience I have ever had in a vrbo! This is a big house with lots of rooms and more beds than the law allows BUT it is the dirtiest house I’ve ever stayed in. Dust was piled high on dressers, beds and bed heads and light fixtures, etc. The baseboards are filthy, the couches are worn and out dated and the bathroom needed to be cleaned . There was so much furniture in the house, it looks like storage for old furniture. The outside of the house is equally as bad. The grass was over grown, leaves were all over the pool area, and the hot tub was cold. I’m not sure if it worked but there was no obvious switch to turn it on. The pool area is FULL with mitch match, worn down dirty furniture. There was also two good size hornet’s nest by the pool. My kids couldn’t even play on the little slide because the grass was too tall and the yard is so unappealing. My family and I went to Walmart and bought all types of cleaning supplies attempting to feel comfortable enough to sleep in the home which was advertised as newly renovated! I am so disappointed. We work all year round to have a week with our grandchildren only to be somewhere we’re uncomfortable sleeping in the bed and sitting on the couch.This place could be a very nice house but it needs a DEEP cleaning , and fresher look.