Pequeño pero lindo 1/1 en un oasis tropical, cerca de la playa Siesta

Hi Patricia, thank you for your review and your comments. A brand new AC was installed immediately after you notified me that is was not working efficiently, the beach chairs are in the laundry room and I let you know after you messaged me. I did not hear back from you and called You explaining everything. I am sorry your stay was not perfect. We try very hard to make sure our guests always have the best experience.

Thank you so much for your review. It is greatly appreciated.

Thank you Jackie for your kindness and generosity. It was such a pleasure to meet you and be able to chat with you on few occasions.

Thank you Robin for choosing my place and for your review.

Thank you so much for choosing my book lace and fir being a nice guess: i appreciate your review very much.

Thank you Sandy for being a perfect guest.

Thank you Kathleen. I am glad the apartment worked out for your daughter. Good luck with her move.

Thank you for your generous review, We appreciate our great guests.

Patty, thank you for your review. You are a wonderful guest and we are so looking forward to your return n xt year.

Thank you Bob for your kindness. It was a real pleasure to have you ad a guest. Great communication .

Unfortunately this guest must have been upset because she tried to get a refund on her stay. I spent a lot of time trying to help these guests and told them they needed to cancel their entire reservation and if another peron booked, I would refund them the rebooked portion. However, I was not able to communicate with them. They did not respond to my inbox message, I tried to call them, no answer. Reached out to VRBO customers service to contact them. They finally answered 2 weeks later when there booking has already ended and I had no chance of rebooking (this was a high, desirable season in February and the odds were very high). It takes good communication and some effort on both sides to work on issues. Now the guests retaliated and posted a 2 star review with no comments. It is really sad this ended like this.