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Thank you so much! We are so thrilled to hear that you loved everything about Bella Vista and that our team delivered an excellent hosting experience for you! You make such a great point about the drive and the bears -- those are truly two of the most authentic Smoky Mountain experiences and we are so glad both added a little extra adventure to your stay! Your heads up to future guests is so helpful and very much appreciated! We would love to welcome you back -- whether at Bella Vista or one of our other cabins -- the next time the Smokies are calling your name. We hope to see you back in Gatlinburg very soon!

We appreciate your review and are glad you enjoyed your stay in Bella Vista. We look forward to your return visit.

Thank you fo the great review. We are glad you enjoyed the great amenities this chalet has to offer, plus the beautiful location with a view of the city. The bears love the side yard as their playground, but always enjoy from a distance. They are very curious and still wild animals. Please always LOCK your car doors as they can open them. We look forward to your next visit.

we are so glad to hear that you had a great stay in Bella Vista! The privacy of this chalet is a great bonus! Thank you for being such a loyal part of the Mountain Laurel family! We can't wait to host you all again soon!

Thank you for sending us your concerns. We appreciate you taking the time to let us know about the repairs needed. In response to your review, the DVD player has been replaced. The deck painting has been ordered by the owner. We will let him know about the living room furniture for replacement or repair. The shower in the master bath is actually bigger than the hall bath, but because it is a one piece fiberglass shower and the hall bath is tile, it seems smaller. The owner has plans to remodel the master bath. The soft spots in the living room are from the laminate floor buckling in that one spot and is totally safe. The sub floor is solid. The information notebooks are being removed and are being replaced by an on-line digital guide specifically for the cabin you have reserved, plus area information. You should have received that link in your email or text prior to your arrival. Again, thanks for the information and we are happy to hear you had a relaxing stay. We look forward to seeing you in the mountains again soon.

Hello Elizabeth! Thank you for the review! We are glad the issue with the air conditioner was resolved quickly and you were able to enjoy the rest of your stay! We are also glad you got to see some bears while you were here, that always adds some fun to your trip! We hope you'll stay with us again soon!

Hello Elizabeth! Thank you for the review! We are glad the issue with the air conditioner was resolved quickly and you were able to enjoy the rest of your stay! We are also glad you got to see some bears while you were here, that always adds some fun to your trip! We hope you'll stay with us again soon!

Hello Elizabeth! Thank you for the review! We are glad the issue with the air conditioner was resolved quickly and you were able to enjoy the rest of your stay! We are also glad you got to see some bears while you were here, that always adds some fun to your trip! We hope you'll stay with us again soon!

Yes Kenneth! Bella Vista is so hard to leave once you've called it home for a week. It allows you to relax and enjoy nature, while also being close to the city and everything that it offers. It is so great to hear that you enjoyed your stay, and we hope to see you back with us soon.

Yes Taria, Mountain Laurel always strives to provide a great guest experience and have everything that you need for a fantastic mountain getaway. We are so pleased that you had a great time on your stay with us and are looking forward to seeing you back with us again.

We are so glad that you had a wonderful time Lynda! We always strive to provide the best for our customers, and exceed their expectations, so thank you for your suggestion. It would be fantastic to see you back again with us soon!

We also love how close Bella Vista is to all of the attractions that Gatlinburg has to offer! It is great if you want to go out and about during the day, and then spend a relaxing evening in the cozy cabin. It is great to hear that you all enjoyed your stay with us, and we would love to see you back again soon!

You just described a perfect evening at Bella Vista! A relaxing fire with others is a perfect way to unwind in the mountains. We also love the quiet atmosphere of this chalet, and the cozy feel of the cabin. We would love to have you back with us soon!

That is so great to hear that it is your favorite chalet, we also love Bella Vista and everything that it has to offer. The views of Gatlinburg really add to the smoky mountain experience! We hope to see you again soon.

Yes Trevor, we love Bella Vista, it is a great place to have a relaxing time in the mountains while still enjoying what the city has to offer. We always advise guests to not leave food in their car, as bears love to try and get to it. Hopefully we will see you on your next visit to the smokies!

Thank you Mary! We love to give our guests the best experience possible in the mountains. Bella Vista is a great place to relax and enjoy the mountain views! We are so glad that you enjoyed it, and we hope to see you again soon!

Thank you Virginia! We are always happy to serve our customers to the best of our ability. It is great to hear that you all enjoyed Bella Vista. It is the perfect chalet for a relaxing time in the Smokies.

Yay, we are so glad that you enjoyed it! Bella Vista is an amazing cabin, and we hope to see you back soon!

Kathleen, thank you so much for the detailed review. The information you passed along is greatly appreciated. The maintenance and housekeeping issues you mentioned have all been addressed and we regret any inconvenience you may have experienced. All of our cabins are on a regular monthly extermination schedule and the tech had been in the house just 4 days prior to your stay. The gap in the doors you mentioned was identified and we believe you are correct in thinking insects are getting through that hole. We are looking into how to make that repair. The homeowner has plans to put down new carpet in the bedrooms and remodel the bathroom off the King bedroom. Covid and issues with the supply chain have complicated that job. However, we are hoping that can be accomplished within the next year. We are glad y ou got to see our furry neighbors and hope you will return to the mountains soon.